I transferred to Starling for my main account about three years ago from a high street bank . I can say that my experience since has only been positive… I appreciate the fact that I receive practicall... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been with Starling since the early days and honestly never had a problem. Really like the layout and everything the app can do, especially next to my old bank that was full of stuff I couldn’t care le... See more
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I have been using Starling for 7 years to the day. Very happy with everything they have provided me with so far. The most incredible feature which makes me use Starling always is that it's a dream usi... See more
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this is the perfect bank for me, especially as a first bank. it is so easy to use and easy to see your spending history, in different categories (clothing, grocery ect.) or as the shops you’ve spent m... See more
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Company details
About Starling
Written by the company
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
With smart insights into your spending habits, instant payment notifications, zero fees overseas and an application that takes mere minutes, this is banking – but not as you know it.
No fuss, no fees, no waiting around – just a free, fast and straightforward bank account that puts your finances at your fingertips so you can master your money.
Contact info
5th Floor, London Fruit & Wool Exchange, Duval Square,, E1 6PW, London, United Kingdom
- starlingbank.com
4.2
Great
47K reviews
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Very quick and best way to setup my…
Very quick and best way to setup my account in same day . I liked that
21 July 2026
Reply from Starling
Hi Irfan,
Thanks for the review. We really appreciate the support!
Team Starling
Reply from Starling
We're so happy to hear you're enjoying the Spaces feature, Paul. They're great, aren't they? And guess what? You can even add photos to them. We love making them more personal, it definitely adds a fun twist to managing your finances!
Team Starling
It’s very good easy to use very…
It’s very good easy to use very efficient. The only thing I cannot put cash
14 July 2026
Reply from Starling
Hi Francisco,
Thanks for the review. You can deposit cash into your Starling account via the Post Office. We have more info on this here - https://help.starlingbank.com/joint/topics/cash-and-cheques/can-i-deposit-cash-into-my-account/
Team Starling
Reply from Starling
Hi there,
Thanks for the review. We really appreciate you sharing your experience!
Team Starling
Interest rates better than most
So easy to sign up to and the interest rates are better than local banks. The option to have separate savings and investments in one app is brilliant
21 July 2026
Reply from Starling
Hi Joseph,
Thanks for the review. We're so happy to hear you're getting on well with the app and enjoying the features that we offer, like the Saving Spaces! Banking shouldn't be a hassle, we'll keep up the good work
Team Starling
Easy to use website
Easy to use website , everything in one place , quick response to applications and services.
21 July 2026
Reply from Starling
Thanks for the review, Julie. Banking should be a breeze, so we're so happy to hear about your experience!
Team Starling
Reply from Starling
Hi there,
We're so happy to hear this, thanks for sharing your experience!
Team Starling
Reply from Starling
Thanks for the review, Andrew. Banking should be a breeze, we're so happy to hear you're getting on well with the app!
Team Starling
Very easy to set up the account
Very easy to set up the account. I like the app and the way to link things.
21 July 2026
Reply from Starling
Thanks for the review, Jon. We really appreciate it and are thrilled to hear you're getting on well with the app.
Team Starling
I recently opened a Limited Company…
I recently opened a Limited Company Business account with Starling and that lasted 2 weeks. Here's why:
- They sent me one company bank card. It got lost. They sent me another card. While I'm waiting for the second card, they suspend my entire company account because we had made some changes to the Director of my company.
- The Director change is for accounting purposes but I'm the one fully operating the company. I try to solve that problem but it takes them 3 days to simply update the Director information on their end. In the meantime, my company bank account is FROZEN, I cannot access it at all.
- Once it's finally resolved, I ask for a company card as I'm the one operating the business and not the Director. They said they don't do that, they only issue cards for Directors and not anyone else. And I said other banks issue cards for other relevant people in the business. They said "well, that's how we operate".
Fine by me. I've moved my company to Monzo and closed my account with Starling.
22 July 2026
Unprompted review
Reply from Starling
Hi Kenzo,
We're sorry to hear about your experience and the frustration this has caused. Sometimes there can be a delay with Royal Mail so we advise after 9 working days, if the card hasn't arrived to get back in touch with us.
As a fully regulated bank, we may have to carry out additional checks when there are changes in the structure of a company. We're sorry for any inconvenience this issue may have caused and do assure you the team reviewing your account will get back to you with an update as soon as possible.
If you haven't already, raising a complaint helps us understand the impact of your experience: https://www.starlingbank.com/how-to-complain/.
Again, we're truly sorry for the frustration and inconvenience caused. Team Starling
I find using the starling app and…
I find using the starling app and online account really simple. Opening a new savings account was easy and the information about products was clear.
14 July 2026
Reply from Starling
Hi Zoe,
Thanks for taking the time to leave a review.
We're really glad to to hear you're enjoying the app. We're always working to make sure managing your money is as simple as possible, so it's great to hear you've found the app easy to use.
Happy banking,
Team Starling
Starling annoying contacted you once in a while…
Starling contacted you once in a while now you are sending messages out once a week love the bank
20 July 2026
Reply from Starling
Hi Sharon,
Thanks for the review. We're glad you're enjoying banking with us. We'll get this feedback about the messages you're receiving shared with the team.
Happy banking,
Team Starling
App very easy to use
App very easy to use, good rates of interest on savings and no charge to use atms abroad. Very happy
14 July 2026
Reply from Starling
Hi David,
Thanks for your great review. We're really glad to hear you're enjoying banking with us, and that you've been making the most of fee-free withdrawals abroad.
Happy banking,
Team Starling
Reply from Starling
Hi Mark,
Thanks for your fantastic review!
It's great to hear you're enjoying your account! We're delighted to know our customer service team have been on hand to support you when you needed us. Being able to speak with the team day or night is super handy!
Happy banking,
Team Starling
Reply from Starling
Hey Jes,
Thanks for your wonderful review!
We're over the moon to hear you're impressed by our app and the features it has to offer. It's brilliant to know we're delivering on all fronts.
Great to have you with us,
Team Starling
Very helpful
I have only been with starling fir a few years, but they have been very helpful.
17 July 2026
I love my Starling account
I love my Starling account. I can use my debit card abroad no charges get instant Mastercard exchange rate, great for day to day banking, and now instant access savings account. I dont use all the add ons as much as I should but I'm happy with what I use.
20 July 2026
Reply from Starling
Hi there,
Thanks so much for sharing the kind words! We're so glad to hear you're making great use of the fee-free spending abroad and our instant access savings. And don't worry about the add-ons, just yet, as long as the app is working smoothly for what you need day to day, that's what matters!
Thanks again, Team Starling
Internet banking at its best!
Internet banking at its best!
Easy to deal with, easy to use, highly recommended 👍🏻
13 July 2026
Reply from Starling
Hi Darren,
Your comment has made our day! Thanks a lot for taking the time to leave a review and for recommending us. We're glad to have you on board, and we hope you continue to enjoy the Starling experience.
Team Starling
Excellent Banking experience.
Easy and efficient to use. Instant notifications - especially when abroad - are excellent. Very good currency exchange rates. All in an excellent Banking experience.
20 July 2026
Reply from Starling
Hi there,
Thanks so much for the 5-star review! We're really glad to hear you're loving the instant notifications and fee-free rates when spending abroad. Peace of mind while travelling is so important!
Team Starling
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