Star Naming Reviews 1,788

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its quality and the meaningfulness of the gift. Many found the ordering process straightforward and the user experience seamless, appreciating the ability to easily select and customize their purchases. People are very happy with their orders, often describing them as beautiful and well-presented. However, some customers also noted issues with the delivery service, mentioning delays or damaged packages upon arrival. A few other people also felt that the presentation of the gift was not always up to their expectations, with some certificates arriving stained or in frames that caused the certificate to appear wavy.

What people talk about most

Product

Reviewers mention positive feedback about the product, consistently highlighting its meaningful and unique... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising prompt and quick deliveries, sometimes... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and... See more

Quality

Users describe positive interactions with quality. Many customers praise the beautiful presentation,... See more

Order

Clients share positive opinions on order. Many customers found the ordering process quick, easy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything about this was great and went very quickly, except the repeated add-ons and attempts to push the purchase higher, and the fact that somehow it got sent to the wrong address. I bought it fo... See more

Rated 4 out of 5 stars

Great for a memorable gift to someone who (quite literally) means the universe to you. Please if you're ordering a physical package of the certificate for a special date (i.e., birthday, anniversary,... See more

Rated 4 out of 5 stars

I named a star after my sister for her granddaughters. Death is so abstract especially for young children. Having a star to look at in the night sky reminds us that our loved one will shine brightly f... See more

Rated 5 out of 5 stars

I fell asleep while making an order. Paid with PayPal and left out my email for certificate. 2 days later I'm panicking when. I hadn't re received email certificate or tracking info. Loved ones bday... See more


Company details

  1. Gift Shop

Written by the company

Star-Naming.com is your premium provider for star namings worldwide. Our goal is to offer you a perfect and fast service and excellent support. Make a beloved person happy with our unique gift ideas.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Happy with the product & service.

Very happy with the product. It took a little longer to arrive than stated (Christmas post etc) but their customer service were very prompt and courteous when i enquired and updated me on progress and the product arrived as described. I would recommend this company.

23 December 2025
Rated 1 out of 5 stars

Your price was a lie

Your price was a lie, unbelievable!

13 December 2025
Star Naming logo

Reply from Star Naming

Hello,

Thank you for your feedback. We’d like to clarify that the package upgrade for physical delivery was not included in your order. For a physical shipment, the corresponding upgrade needs to be selected during checkout.

That said, please feel free to contact our support team and explain the situation. We’ll be happy to review your case and find a courteous solution.

Kind regards,
Star-Naming Team

Rated 5 out of 5 stars

I got for my Sister

I got for my Sister. She lost her Son. So I thought it would be a nice gift in memory of him. It beautiful. Love it. I know she will love it to. Thank you so much

12 December 2025
Rated 5 out of 5 stars

Gift of a Lifetime

It was a great experience. it was a surprise for my wife. I wanted to get her something that would last a lifetime and beyond. So thank you for offering this to us.

9 December 2025
Rated 1 out of 5 stars

Do not purchase if you’re American

Do not purchase if you’re American. This is foreign company. They only answer concerns at 3am in the morning. They are worst. $70 for a stack of damn papers I could have printed out my self. No beautiful gift presentation. Find a different company don’t use this if you’re hellbent on a star.

It’s already an abstract gift, not having the proper presentation makes it even more abstract. Wouldn’t refund me, letting my bank take care of them. It’s a waste because of the ghetto presentation that doesn’t look like what purchase or what’s advertised.

12 December 2025
Unprompted review
Star Naming logo

Reply from Star Naming

Hello,

thank you for sharing your experience. We’re truly sorry to read how disappointed and frustrated you feel, especially since the gift was meant to be something meaningful.

We would like to clarify that we are an international company based in Europe, which is why response times can differ depending on time zones. That said, our customer service does answer all inquiries as quickly as possible, and delayed responses are certainly not our intention.

Regarding the product: our certificates and materials are symbolic, personalized keepsakes, not mass-produced gift items, and this is outlined during the ordering process. We understand, however, that the presentation did not meet your expectations, and we regret that it felt different from what you had imagined based on the product description.

As the order was personalized, refunds are unfortunately excluded under our terms, which are displayed before purchase. We understand that this can still be disappointing, and we’re sorry that the experience did not feel worthwhile to you.

Your feedback about presentation and perceived value is taken seriously and will be shared internally so we can continue improving. Thank you for taking the time to leave an honest review.

Kind regards,
Star-Naming Team

Rated 5 out of 5 stars

Great Experience

I’ve ordered a few times from here and each time has been such a great experience. All the products I have bought have been amazing and have brought so much joy to my family.

5 December 2025
Rated 5 out of 5 stars

I am 100% satisfied everything is…

I am 100% satisfied everything is beautiful about purchasing a star package from this company. From the customer service right up from the star down to the digital and the physical package. This is a great gift for someone you love as well in our case to always remember someone by.

Tyler Norman who this star is named after tragically lost his life in a motorcycle accident due to a repeat drunk driver.

I pray for healing for Tyler’s friends and family especially for his mother and his little brother that he left behind. I hope they always look up and see Tyler’s star and know that he will always be watching over them. I pray for their healing and strength and comfort in knowing his star will always be there with them 🙏🏼🩵✨

I pray for anyone thinking of getting behind the wheel drunk that you look up and see Tyler’s star in the sky and think twice about driving under the influence. I also pray you always look twice! Because you could save the life of someone’s child by not only looking twice and by NOT driving under the influence. 🙏🏼

6 December 2025
Unprompted review

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