The person helping me was wonderful and very patient, I believe her name was Veronica. She was very kind and it made the experience a lot more comfortable.
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Veronica at Stanton Optical is the best! She has gone above and beyond. From helping me choose glasses, quick turnaround on lenses to helping me fix my prescription (a doctor from another company mess... See more
Company replied
The staff was amazing. Very knowledgeable and asked a lot of questions to make sure I got exactly what I wanted. Veronica was very patient and explained all the options clearly. Highly recommend them.... See more
Company replied
They seems to just be pushing people through. When I picked up my glasses the lady handed them to me and thats it didn't try adjusting them or nothing. I ended up going somewhere else to have the... See more
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Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
38 Rossanley Dr, 97501, Medford, OR, United States
- (541) 215-8548
Two Pairs for $79 + Free Eye Exam
4.3
Excellent
69 reviews
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They’re understaffed but work diligently and get the job done
They’re understaffed but work
16 June 2026
Reply from Stanton Optical - Medford
Hello Josh, Thank you for your feedback! We’re glad to hear the team still worked hard to provide service despite being busy and short-staffed. We truly appreciate your understanding and support!
Every single thing 100x better than the…
Every single thing 100x better than the typical eyeglass places
14 May 2026
Reply from Stanton Optical - Medford
Hello Mathew! Thank you so much for your amazing feedback. We are truly happy to hear your experience stood out and exceeded what you’ve had at other places. It means a lot to know our team made such a positive difference. We truly appreciate your support.
It's been five days with no followup so…
It's been five days with no followup so I'll go ahead and leave a public review. Where to start?
1. The person that helped during my visit was all but helpful. Bad attitude from the minute I walked in
2. Rushed the exam. Rolled her eyes, scoffed, got huffy every single time I said the prescription didn't seem right when she kept trying to end the exam and call it "as close as we can get". - I couldn't read any line on the chart at all without squinting when we were done.
3. When it came time to pick up my glasses, she handed them to me and told me to have a nice day but don't wear the glasses until the next day. Next day comes, I put them on. They're worse than my old glasses by far.
4. Contacted the store and got the same person. She said I just need time to adjust, I told her there's no way they're right. I can't read a computer monitor at work. I can't read road signs. The glasses are unusable. I'm told "I'm not sure what you want me to do. That's your prescription."
Edit: It has now been one month since I got my glasses that are unusable. I have been contacted by the store two times with resolution offered. Stanton optical is a joke. Do not give them your money. Do not waste your time. Go literally anywhere else.
31 May 2026
Reply from Stanton Optical - Medford
Hello Scott. We sincerely apologize for your experience and understand your frustration. We regret that you felt your concerns were not taken seriously during your exam and follow-up interactions. This is not representative of the level of service and care we are committed to providing. We also understand how disappointing it is to receive glasses that do not provide clear vision, especially when they interfere with daily activities such as working and driving. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Reply from Stanton Optical - Medford
Hello Barry! We’re glad to hear you had a great customer service experience. Thank you for your kind feedback!
Good Experience!!
15 May 2026
I was getting help through work source…
I was getting help through work source to cover cost and they took care of everything. It was a seamless process.
12 May 2026
My sunglasses Rx was incorrect and the…
My sunglasses Rx was incorrect and the return was not a hassle, but that’s never happened before when I got Rx sunglasses.
24 April 2026
Reply from Stanton Optical - Medford
Hello Gayle. We’re sorry to hear that your prescription sunglasses did not meet expectations. We’re glad to have made things right and the return process was smooth, and we look forward to the opportunity to serve you better in the future. Thank you for your feedback.
Product was delivered on schedule and…
Product was delivered on schedule and as expected
20 April 2026
This is the second time I've tried…
This is the second time I've tried them. The experience was the same. This time, my chosen frame was apparently broken during them putting in the lenses, it was the last one they had in stock. No one called to inform me, I had to call and find out. Then I had to pick out another frame and wait another several weeks for me to receive my glasses only to not be able to see correctly!! I am not sure if the prescription is incorrect or the lenses but after all the time and money, I'm using my old glasses that I ordered through an online company. I won't be giving Stanton another try. The only reason I'm ok giving them a 2 star is because Veronica at the Medford location was apologetic and helpful, otherwise I would give it a 1, only because a 0 star wasn't an option.
4 May 2026
Reply from Stanton Optical - Medford
Hello Ganiel. We apologize for your experience regarding communication, product handling, delays, and prescription accuracy. This is not the level of service and care we aim to provide. We do appreciate you recognizing Veronica for her support. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns and ensure your prescription is satisfactory. We appreciate your feedback.
You were great
You were great. Love the frames and lenses. Only problem is they may need to be readjusted
5 May 2026
My glasses came in but they were not…
My glasses came in but they were not right. They did another exam and gave me all new glasses. Great customer service
14 April 2026
Reply from Stanton Optical - Medford
Hello Jamie! We’re glad to hear that our team was able to take care of the issue promptly with a new exam and replacement glasses, and that you had a positive customer service experience. We appreciate your support and look forward to serving you again in the future.
I had brought my glasses in for…
I had brought my glasses in for tightening. I guess I had broken them or they were close to it. I didn’t realize it had been three years since I had a The lady that helped me was fabulous. Very friendly, very informative. She knew her job well.
I own my own business and had to reschedule some clients. She was understanding and got me in and out pretty fast. She also made me me a temporary pair until mine came in.
I had brought my glasses in for tightening. I guess I had broken them or they were close to it. I didn’t realize it had been three years since I had had them. The lady that helped me was fabulous. Very friendly, very informative. She knew her job well.
I own my own business and had to reschedule some clients. She was understanding and got me in and out pretty fast. I had made the commit that I really like the glasses I had but they didn’t have another pair. She searched and found me a pair. She also made me a temporary pair until mine came in. I purchased three pairs and a pair of sunglasses plus the exam for under 500.00
When my glasses had come in however it was kind of annoying, I received two phone calls, 4 text messages and two emails all within a few hours. Would have given five stars if it wasn’t for this.
1 May 2026
Muy amables y profesionales me gusta…
Muy amables y profesionales me gusta mucho mi lentes
25 April 2026
Every employee was kind
Every employee was kind, knowledgable and helpful at my appointment as well as picking up my glasses.
18 April 2026
Your employee named Ry
Your employee named Ry. She is amazing! Her customer service is absolutely paramount!
13 April 2026
Everyone was nice,helpful and very…
Everyone was nice,helpful and very informational I did order some sunglasses that were due on the 10th of this month but something got fooled up and I am still waiting
27 March 2026
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