Stanstedairportparkingservices Reviews 

Just booked with this company. Only after buying parking, I read I would be charged an additional £20 for drop off/pick up. I then read all the bad reviews on this site so decided to cancel. Wish I'd read these first! Cancelled the parking 10 mins after purchasing and was charged £20 admin fee. But as there was so many bad reviews I think I've dodged a bullet. So disappointed. What a waste of time and money!

DO NOT USE THEIR SERVICES, it may appear as the cheapest but it is not until you arrive that you are told that you have to pay a £20 each way to the airport. This adds £40 to the booking. There are a number of other providers that are essentially cheaper and have a far superior service. The chap who drove us to the airport was pleasant and polite. That’s all I have to say. The complete lack of integrity and misleading information provided in advance is appalling.

Avoid avoid unfortunately booked through compare your parking and then showed who was the allegedly meet and greet? This one of the worst meet and greet well you can’t call it a meet and greet was told call before 30 minutes of arrival and make your way to orange car park which is another lie was told go to green waited over 1 hour for car to be collected and the car park levy charge went from £13 to £21 which i have to pay!
Got worse on return again landed and called and told 45 mins then guess what waiting over hour 4 20kg luggage and3 young children totally unacceptable compare the parking get rid of this company!

SC Parking (also known as Prime Meet & Greet) ask for customers to give them 30 minutes' notice to meet you to collect your car and the same for returning the car (you also provide your flight details so they can plan ahead, but they don't). Sadly their system does not work at all and their representatives arrive to meet you over an hour after you call them. Often you need to call several times before the call is answered and call again to check where they are. The result is, at worst potentially a late check in and missed flights and connections, but and more commonly upset and distressed customers, families and children left to wait longer than if they had booked the cheaper long stay parking with the shuttle bus. On the positive side, our car was returned in the same condition it left us. Avoid this "service".

People hardly speaking English, not picking up the phone when we supposed to call and let them know that we were coming or when we arrived from our holiday to let them know that we were waiting. Then I texted the person and he was rude to me using word f&*(ing stupid etc. We waited nearly 2 hours for our car , having some arguments, making our child very upset, do avoid, rather pay more and be on "SAFE" side, these people are not reliable at all, I will complain with authorities , too. Car Park Address :
EL GRANERO
Bury Lodge Lane, Stansted
CM24 8UQ

Please do not use this company they are an absolute nightmare. Couldn’t reach them on the phone upon arrival, eventually got through after five attempts and then had to wait and pay an extra fee, more than they say in their small print. Staff are unhelpful, be prepared to wait longer than for any other service here and add around £26 to your fee

Dropped my car back to me last night and had used over 50 miles in petrol, boot dusty marks in the back and front so therefore had more then 4 people seated in my car, I also had collective coins in my middle compartment which was stolen when I rang and asked for cctv and a explanation all they said was you shouldn’t leave valuables in your car and the manger is abroad and won’t be back until 48 hours and put down the phone. So not only did they use my car have multiple people in my car they also stole from my car would never use again absolutely disgusting service not helpful and rude stay away from this parking service…

They crashed our car in front of us!!!!

We used this service, and all seemed okay, if a bit dodgy, on drop off. That singular staff member seemed professional, however we were clearly shuttled to the airport in another customer’s car. I was also asked to sit in the front and told that if police pulled us over I had to pretend that it wasn’t a taxi service. We thought this was a quirk but in hindsight was a warning.

On our return to Stansted, we waited over 30 minutes for pickup, which we count ourselves lucky for judging by the state of these reviews. They stopped picking up our calls, and eventually picked us up - again, in someone else’s car. It was driven very unsafely, and the driver didn’t know how to de-fog the front windscreen which meant that we were speeding through country lanes at 3 in the morning with no visibility.

We eventually got back to the carpark only to wait another 15 minutes, for them to tell us another car was blocking ours in. We got taken to our vehicle, and the staff member got into the other vehicle in front, and then reversed it directly into ours! He claimed he couldn’t put it in first gear so continued to try and reverse into our car! Eventually my partner insisted on moving the other car, which it turned out could in fact go into first gear. The staff member didn’t say a word and sped off in another customer’s car.

DO NOT USE! Seems good value, but in fact a scam!

We consider ourselves lucky that it wasn’t worse!

Avoid these liars its a scam!!!!!
The address they give is incorrect and there is no airport shuttle. They drive your car to 2 Chestnut Cottages, Burton End, StanstedCM248UJ, and park it in mud. They dont tell you they are taking it here. They lie about its location and delivery drop of point, collection point and time of events.
They dont answer calls. They made us wait over 2 hours for the car to be returned.

Absolutely shocking, do not use under any circumstances. Had to wait almost 3 hours for them to collect us after our holiday. Absolute Charltons.

Absolute scam. Never answered the phone leaving us to pay an extortionate amount of money for a last minute car park. Making it very difficult to get our money back.
DO NOT USE.

This parking service is absolutely diabolical. We waited over 45 minutes for our departure drop off and over 1 hour 15 minutes for our arrival pick up. They left the car in the short term car park, without informing us, with the keys left on the wheel - parked in a disabled bay.

Any savings you make by using them are lost by incurring short stay parking fees.

Communication is terrible. Email confirmations do not match the actual experience eg wrong drop off / pick up instructions.

Please save time and money and use the official airport parking service.

The parking is the money making machine. £13 for 30 minutes and you need to walk 10 minutes just to get to the terminal and come back.
Totally disgusting.

Absolutely terrible service, late collecting the car - also asked for cash to pay for the car park and had no change so overpaid by £7. Then waited for nearly 2 hours to collect car in return, kept ringing and they didn’t answer, when I did get hold of them they said they would contact the driver to find out where they were - never called back.

Avoid at all costs

Booked for meet greet 22/08/2026 10pm 40 min early call them they sad go to green on the email they send it’s says orange car park my flight was 00.20 booking 10pm 10.30 still no one round to pick up the car so I had to leave the car in green car park and get my flight it was only a 1 day trip they are not responding to my text massage s or my emails cost me £140 extra and I can’t get my money from this company please don’t do the same mistake as I done when your booking please check who you are booking with my intention was to book meet and greet Stansted no the third party like this people pls do your self a favour don’t get scam like me

Horrendous. Would recommend you avoid this company. They take ages to answer the phone when you call (if at all).
Instructions say orange car park but it’s actually green meaning longer walk to the terminal and would have been cheaper and easier to just book the official Stansted short or mid stay car park. They are sooooo rude on the phone. Long wait to collect car - would love to know where they take it

I’m sad that zero doesn’t exist! I also have to drag Compare parking into this. Using a comparison site lulled me into a false sense of security, dropping the car off, as we booked A meet and greet we assumed that’s where we would have to go- no! After unclear instructions we were told to go to the green car park row C , we drove around for ages, it was actually in the multi storey which would have been easy to explain, we then had to pay £13 to give him a ticket to take the car - not expected or made clear! Certainly was not the meet and greet I’d had in the past! Getting home was worse, they had our flight number - meet and greet you would expect to be ready to pick up! Nope, met three other couples with the same issues and same company! We had no warm clothes, it was cold and started to rain, every time I called they said five minutes. We finally got the car an hour and 25 minutes after my first call, one saving grace was that when he pulled in with my car the police were waiting, they chatted to us earlier and said there had been loads of issues with pretend meet and greet so not sure why these website like compareparkibg are hosting them

sc parking is the worst meet & greet company at Stansted airport . They don’t pick up the phone or answer messages , had to walk from the green parking with my dad who’s old & have Parkinson’s . On our return they made us wait 50 minutes to collect the car from the same spot which is quite far from the terminal .
Worse service ever !

Horrendous. Do not use this company. They don’t answer your calls, they hang up on you, they lie about where they are. We called up upon landing as instructed and I could not get through to anybody. We waited (myself with my young children) in the wrong place for one hour and 45 minutes before the car turned up somewhere else. They were rude and unresponsive and unhelpful.

Terrible service. Genuinely so poor. Meet&Greet was parking in green short stay car park not actually Meet&Greet.

Rang 40 minutes before (even though it says ring 30) and car was still not collected in time. Said would be 10 minutes, another 20 went past and still no one there. Very rude and did not answer the phone after 5 rings. Nearly made me late for flight!

Then told me we have to ring 60 minutes before - argued with me and said he would ring the driver to find out where he is. Rang back another 3 times after another 10 and said he'd try ring the driver... he never checked with the driver the first time.

Same experience when coming back, didn't answer, car wasn't ready despite having all flight information and still ringing after luggage collected.

Yes you have to pay £13 when dropping off and collecting.

The driver himself was lovely and apologised. Said himself the team are poor.

Will not be booking again.