stamfordstoves.co.uk Reviews 

49
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Many thanks to Ant and his team at Stamford Stoves who worked quickly to install our beautiful free standing stove. Work completed in a day, house left clean and tidy and we were given a helpful demo... See more

Rated 5 out of 5 stars

Having trawled many showrooms , with mixed advice and poor help we discovered Stamford stoves. We read in Stamford living first and popped over yesterday and met Jason . Not only friendly ,welco... See more

Rated 5 out of 5 stars

Jason made a good job of refurbishing our wood stove , repairing gaps in the mortar and brightening the appearance of the brickwork in the fireplace surround. He had thoughtful suggestions at all stag... See more

Rated 5 out of 5 stars

Fantastic service. We had a free standing stove and flue fitted in a day without any fuss or mess, they worked so hard to make sure it fitted in with our preferred options and when they left it looked... See more

Company details

  1. Wood Stove Shop

Information provided by various external sources

Stamford Stoves is your answer to a happy and warm home. We stock a large range of traditional and contemporary wood burning and multi fuel stoves including Charnwood, Chesney’s, Rais, Scan and Jotul. We are also Everhot dealers and stockists for Delivita.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(49)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and efficient - great service

Many thanks to Ant and his team at Stamford Stoves who worked quickly to install our beautiful free standing stove. Work completed in a day, house left clean and tidy and we were given a helpful demonstration to ensure we got the best from our stove. Thanks to you we have a a lovely warm festive time.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service. Thoughtful operators. Satisfied customer

Jason made a good job of refurbishing our wood stove , repairing gaps in the mortar and brightening the appearance of the brickwork in the fireplace surround. He had thoughtful suggestions at all stages of the work. Luke was helpful and courteous in the re-installation. Circumstances meant the work had to take place in chunks over a few days and they went the extra mile on the last day, coming out of hours to get the job finished. A credit to their company.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

Absolutely would not recommend. Awful service from start to finish. Spoke to a women at the start who didn’t care less about what I was saying. No customer service skills, came to carry out a survey and obvious it was about the money. Went else where and couldn’t be happier

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and trustworthy

I have been considering having a wood burner installed for a couple of years now. I have been to several other companies but I was left feeling that they didn’t quite understand my concerns surrounding the installation and my period property.
I spoke to Anthony at Stamford Stoves and he has been a reassuring breath of fresh air. I trust that the installation will be done with care and consideration to my property. Thank you for this much needed reassurance.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service and advice

Having trawled many showrooms , with mixed advice and poor help we discovered Stamford stoves.
We read in Stamford living first and popped over yesterday and met Jason .
Not only friendly ,welcoming and informative ,he gave us great ideas , advice and nothing was too much trouble .
Lovely showroom too with abundance of styles and gorgeous Everhots too!
If your struggling with choice and design and truthful expert advice seek out Jason ,! Looking forward to having a,new fire fitted soon.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Fab installation

We got 100% what we wanted!

Just look at all the reviews, you’ll get a five star service here! The initial consultation where we could chat through ideas and questions was great as we are totally new to a wood burning stove. Joel was our guy, he was fantastic from start to finish, I said how I wanted it all to look and he made it happen. From stone to hearth to mantle it is 100% what we asked for. In just under two days with minimal mess (of course there was dust but nothing more) ! Joel was very respectful of our home and ensured doors were closed or guarded from our inquisitive spaniel! We are really enjoying using our new wood burner.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Great from start to finish

From entering the show room to the completion of the installation, Stamford stoves were really helpful and informative. The installation team were brilliant and went out of their way to make sure the work was carried out in a professional and thoughtful way. Always polite when answering any questions we had and they ensured we were happy with the work at every stage.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

A professional job from start to finish

I am very pleased with my Charnwood woodburner. Jason and Joel did a great job on the day of the fitting without fuss. They explained everything, answered questions and helped move furniture. Everywhere was left clean and tidy. The flue is well positioned and the stove looks just right. I look forward to cosy evenings by the fire. Jason explained how to get the best out of the stove. Warranty and fitting regs were provided in the paper work. Finally, Charnwood overwhelmed us with merchandising from matches to beer to Charnwood mascot toy Labrador puppy! Thank you.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Charnwood Aire 5

I just had my wood stove fitted and I couldn’t be happier! The whole process from going to the show room, to the finished result was a pleasure. Lovely communication, so professional and I can’t recommend this company enough.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent friendly and professional service

Fantastic service. We had a free standing stove and flue fitted in a day without any fuss or mess, they worked so hard to make sure it fitted in with our preferred options and when they left it looked amazing. Visitors have also commented on how stunning it looks so we are both very happy. Thank you Stamford Stoves …and a big shout out to Joel for all the hard work and additional pre-fit visits and for listening patiently to all our requests!

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Small job, wonderful service.

We have just had the rope on our stove door replaced. It was a small job, but the way that it was done and the way that we were treated made it very obvious that Jason and his team at Stamford Stoves really care about their customers and the work that they are asked to do for them. We were very impressed and can recommend them without hesitation.

10 September 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Jason has been really brilliant in helping set my green egg and with post sales support! I found the staff really responsive to queries and always happy to help! I would use them again ! Fantastic people

12 August 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased a Big Green Egg

I recently purchased a Big Green Egg. Thank you very much to Jason at Stamford Stoves. The service has been first class and his attention to detail and patience is very much appreciated. I thoroughly recommend and will definitely use them again.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Big Green Egg Purchase

Just bought my first Big Green Egg and can honestly not thank Jason enough.
Jason had one set up for me when I visited Stamford Stoves, I brought a Sirloin steak to try it before I bought the Egg, Jason even had plates and cutlery ready.
Great friendly service, I would highly recommend Stamford Stoves.

22 March 2024
Unprompted review
Rated 5 out of 5 stars

The gentleman installing our stove was…

The gentleman installing our stove was courtesy and polite as was the plumber/gas fitter. Keith(installer) made sure that our room/belongings were covered properly and even though covered always took his shoes off when going in and out to his van. When finished he hoovered up the carpet. We’re very pleased with our new stove and brick work and we would recommend your company to any of our friends who are interested in buying a stove. Thank you very much.

19 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look