Heritagefireplacecentre Reviews 2

TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 5 out of 5 stars

Excellent range and 1st class service

Excellent range and 1st class service. Delivery was bang on time. The only thing I would say would be to remove the top piece of decorative wood for transporting as although the surround was well protected elsewhere, the screws for this piece have split the top shelf slightly when the surround was resting against this in transit. This isn't visible but could be avoided. Otherwise I'm chuffed to bits!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

HIghly recommended

Jeff, owner of the Heritage Fireplace Centre, was fantastic throughout the whole process of choosing the right fire surround, hearth and insert, and helped me navigate a difficult situation with a shallow hole behind the previous fireplace. Can't recommend this company highly enough!

11 September 2025
Unprompted review

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