Stakelums Home & Hardware Reviews 

2,777
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the seamless online shopping process and reliable service. Customers frequently praise the exceptionally fast delivery times and the wonderful staff who consistently provide expert assistance and friendly service. Consumers also deeply appreciate the careful packaging, thoughtful little extras included in parcels, and the overall high quality of products received. However, some customers also noted occasional inconveniences, such as delivery tracking details going astray or parcels being left at the door instead of handed over personally. A few reviewers were additionally disappointed with specific items like holiday trees or found that purchases were excessively wrapped.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers mention positive feedback about product quality, noting items are sturdy, beautiful, and exactly as... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and great overall value. Consumers... See more

Order

Consumers find order to be positive, highlighting a smooth online experience with easy-to-navigate websites... See more

Staff

People report positive experiences with staff, describing them as helpful, friendly, and knowledgeable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience from start to finish. We ordered on Sunday 26th July and it was delivered to Wicklow on Thursday 30th July. Fabulous customer support from Ailish and the two lads who delivered... See more

Company replied

Rated 5 out of 5 stars

We bought 2 large plain green wreaths for our gates, 2 x 2.7 metre pre lit green garlands and 2 sets of super bright cluster lights in warm white for our front door garlands. Unreal value, everything... See more

Company replied

Rated 5 out of 5 stars

I stumbled upon this company by accident when searching for a specific item online and am so thrilled I did. They truly deserve their raving 5 star reviews across all platforms. From start to finish,... See more

Company replied

Rated 5 out of 5 stars

I have ordered paint from Stakelums Home & Hardware last year and was needing advice and paint again this year. I spoke with Trish in the paint department and she could not be more helpful. I was tr... See more

Company replied


Company details

  1. Hardware Store
  2. Appliance Store
  3. Decoration and Interior Design Store
  4. Furniture Store
  5. Garden Center
  6. Paint Store

About Stakelums Home & Hardware

Written by the company

Stakelums.ie homepage
Visit Stakelums
Expert Electrical
Furniture & Home
Paint & Décor
Building & DIY
Contact Us

About Stakelums

Stakelums Home & Hardware is the one-stop-shop for all your building, home & garden needs. Established in Borrisoleigh, Co. Tipperary in 1960, the Stakelum family have grown the business into one of the largest independent Home & Hardware stores in Ireland. Our award-winning superstore offers customers the opportunity to browse thousands of quality products from trusted brands.

Our website brings this exceptional in-store experience online; offering a wide selection of categories and products to browse, with the options to Click & Collect or have your order delivered nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,777)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful experience from start to…

Wonderful experience from start to finish. We ordered on Sunday 26th July and it was delivered to Wicklow on Thursday 30th July. Fabulous customer support from Ailish and the two lads who delivered couldn’t have been more helpful. We would recommend to anyone. Thank you so much. The Berrys

27 July 2026
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Reply from Stakelums Home & Hardware

Thank you so much for your wonderful review, Gina! We're delighted to hear you had such a positive experience with us. We'll be sure to pass your kind words on to Ailish and our delivery team—they'll really appreciate the recognition. Thank you for choosing Stakelums Home & Hardware, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

They had what I needed

They had what I needed, with fast, professional delivery from their online shop. They also included a nice thank-you note. I would order again. Thank you

27 July 2026
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Reply from Stakelums Home & Hardware

Thank you so much for your kind review! We're delighted to hear you had a positive experience with us. Your support and recommendation mean a great deal to our team, and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Everything arrived very quickly

Everything arrived very quickly, tracking was accurate, everything as described

27 July 2026
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Reply from Stakelums Home & Hardware

Great to hear Nicola, can't wait to have you back. Thanks for supporting Stakelums Home & Hardware.

Rated 5 out of 5 stars

Had an issue with my initial order but…

Had an issue with my initial order but Caroline and Brid were able to resolve this for me. A special mention to Brid who also followed up with a phone call. Would highly recommend using Stakelums Home & Hardware, fantastic customer service.

20 July 2026
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Reply from Stakelums Home & Hardware

Thank you so much for your kind review! We're delighted Caroline and Brid were able to resolve the issue, and we'll be sure to pass your lovely feedback on to Brid. Your recommendation means a great deal to us. Thanks for choosing Stakelums Home & Hardware—we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Top class service

Top class service

23 July 2026
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Reply from Stakelums Home & Hardware

Thanks Shane appreciate the feedback and support. Hope you enjoy your purchase.

Rated 5 out of 5 stars

Great service

I ordered a product and the product arrived within two days

22 July 2026
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Reply from Stakelums Home & Hardware

Great to hear! Thank you for supporting Stakelums and we hope to see you again soon.

Rated 5 out of 5 stars

Quick Delivery time

Amazing how quick l received my order - within 24 hours. Wonderful service indeed.👍

22 July 2026
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Reply from Stakelums Home & Hardware

Thank you for your lovely feedback April! We're so pleased your order arrived within 24 hours and that you were happy with our service. We really appreciate your support and look forward to serving you again!

Rated 4 out of 5 stars

SShopping at Stakelum's. Dealt with Stakelum for a robot eufy…

Dealt with Stakelum for a robot eufy hoover about 6 months ago.
The hoover developed issues which can happen.
Despite a bit of initial confusion, Stakelum's store manager Colin dealt with the issue's, he replaced my hoover. I am very grateful and happy with the outcome, I will keep shopping in this family owned store.
O'DWYER .

23 July 2026
Unprompted review
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Reply from Stakelums Home & Hardware

Thank you so much for taking the time to share your experience, O'Dwyer. We're sorry to hear your Eufy robot hoover developed an issue, but we're delighted Colm was able to resolve everything for you. We really appreciate your patience throughout the process and are grateful for your kind words. Your continued support means a great deal to our family-owned business, and we look forward to welcoming you back to Stakelums again soon. 😊

Rated 5 out of 5 stars

Great handles sturdy and good quality

Great handles sturdy and good quality. No problems in ordering online. A good delivery time too.

2 July 2026
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Reply from Stakelums Home & Hardware

Thank you, Jacqueline, we're delighted you decided to shop with us online and we appreciate your support & feedback!

Rated 5 out of 5 stars

10/10 experience!

This was my second order from them, extremely quick shipping and even got a little surprise with my second order! Will definitely be recommending and coming back if I need anything 🙈

16 July 2026
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Reply from Stakelums Home & Hardware

Thank you for shopping with us! And delighted you were so happy with our service. We look forward to serving you again.

Rated 5 out of 5 stars

Simple ordering and swift (under 48…

Simple ordering and swift (under 48 hour) delivery using creditable courier service.

15 July 2026
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Reply from Stakelums Home & Hardware

Thank you, Pat. We pride ourselves on our prompt nationwide delivery service and hope you'll shop with us again soon!

Rated 5 out of 5 stars

Kept upto date on progress and…

Kept upto date on progress and delivered when it said it would.

14 July 2026
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Reply from Stakelums Home & Hardware

Thank you, Peter, we always try to make sure our customers are looked after. Look forward to having you shop with us again!

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery

14 July 2026
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Reply from Stakelums Home & Hardware

Thank you for your fantastic review! We're delighted to hear your order arrived so quickly. We really appreciate your support and hope to serve you again soon! 😊

Rated 5 out of 5 stars

Very fast delivery and great price

Very fast delivery. Well packaged. Saved almost €100

2 July 2026
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Reply from Stakelums Home & Hardware

Thank you for your fantastic review! We're delighted to hear your order arrived quickly, was well packaged, and that you were able to make such great savings. We really appreciate your support and look forward to helping you save again on your next order!

Rated 5 out of 5 stars

Great experience as usual

Great experience as usual. Delivered on time. Great value. Would recommend Stakelums 💯

29 June 2026
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Reply from Stakelums Home & Hardware

Thank you so much for your kind review! 😊 We're delighted to hear you had another great experience with us. It's great to know you were happy with the value, timely delivery, and overall service. We really appreciate your continued support—it means a lot to our team. We look forward to serving you again soon!

Rated 5 out of 5 stars
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Reply from Stakelums Home & Hardware

Thank you for your great feedback Mary! We're delighted to hear that your order arrived so quickly and that everything was just as expected. We really appreciate you taking the time to leave us a review and hope to serve you again soon!

Rated 5 out of 5 stars

Amazing service and communication with…

Amazing service and communication with support team!!

3 July 2026
Unprompted review
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Reply from Stakelums Home & Hardware

Thanks so much for the lovely feedback! We're really glad to hear you had a great experience with our team. It means a lot to us that you took the time to share it, hope you'll shop with us again in the future. Tell your friends!

Rated 5 out of 5 stars

Irish Owned Family business

Staff were very helpful, and my order was delivered on time. They answered their Phone promptly as well not like a lot of other companies, Recommend Highly.

22 June 2026
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Reply from Stakelums Home & Hardware

Thank you, Thomas, we always try to make sure our customers are looked after. Look forward to having you shop with us again.

Rated 5 out of 5 stars

Delivery on time

8 June 2026
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Reply from Stakelums Home & Hardware

Thank you, Elizabeth, great to hear your order arrived on time. Thank you for supporting our Irish family run business.

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