Stadtwerke Münster GmbH Reviews

Rating: 1
Author: Najm Salom

151

•

3.7

Energy Supplier

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Company details

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Das Unternehmen informiert zur Energie- und Wasserversorgung für Privat- und Geschäftskunden. Angeboten werden Strom, Wasser, Erdgas und Fernwärme. Außerdem Angaben zum ÖPNV in der Stadt.

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Germany
stadtwerke-muenster.de

3.7

Average

151 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 48 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Apr 30, 2026

I have been a customer of the electric…

I have been a customer of the electric company since 2017, when I was paying 33 euros a month because my usage wasn’t high—I consume 65 kilowatt-hours a month. Then, in 2025, the electric company came and replaced the meter, and a year later, in 2026, I received a bill for 1,385 euros in excess charges. Unfortunately, this is the case. Fraud

30 April 2025

Unprompted review

Reply from Stadtwerke Münster GmbH

May 4, 2026

Hallo,
gerne überprüfen die Kolleginnen und Kollegen Ihren Vorgang, bitte senden Sie uns Ihr Anliegen unter folgenden Link mit Angabe Ihrer Vertragskonto- oder Geschäftspartnernummer zu: https://www.stadtwerke-muenster.de/hilfe/kontakt/lob-tadel. Nach Überprüfung erhalten Sie eine Rückmeldung zu Ihrem Sachverhalt.
Viele Grüße vom Hafenplatz!

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