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Company details

  1. Medical Technology Manufacturer

Written by the company

StackCare provides passive monitoring of elderly people via discreet sensors, and alerts loved ones via an APP.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

A huge difference…

Stackcare has made a huge difference for our family to keep tabs on our elderly mother from 200 miles away - without ringing her excessively.
The 10.30am update is invaluable but we can check pretty much any time where she is.
It really has ben a game-changer. And very good value.

3 March 2026
Rated 5 out of 5 stars

Good monitoring system

Good monitoring system. Reasonable price - one of the cheapest. Been using for 2 years and it has been very reliable. Got two alerts in the middle of the night when dad had fallen over going to the loo so has more than paid for itself. It works by being connected to the broadband router. Other systems have their own SIM card but I found that the broadband is more reliable.

2 April 2024
StackCare UK Ltd logo

Reply from StackCare UK Ltd

Thank you so much for your review. It's so reassuring for us when our customers tell us that the system has had such a positive impact on their lives.

Rated 3 out of 5 stars

Usually good, occasionally not.

The app is usually reliable but this past few months it sends alerts when there's no obvious problem and at other times the opposite. It often freaks out that there's no movement in a room when there clearly is as I can see via a camera app that I have. So sometimes a bit haphazard but generally good.

27 June 2023
Rated 5 out of 5 stars

Really brilliant product

Really brilliant product - has given us a lot peace of mind while not being intrusive. It's also helped us to catch medical issues early because we can see how behaviour changed. 6 stars.

15 May 2023
StackCare UK Ltd logo

Reply from StackCare UK Ltd

We are thrilled that you are having such a positive experience with StackCare. One of the key benefits of the system is the AI which helps detect medical conditions before they become a big problem. Thank you for taking the time to do a review.

Rated 5 out of 5 stars

So helpful

So helpful in explaining how to get the best out of the system to give the care group pece of mind

30 March 2023
Unprompted review
StackCare UK Ltd logo

Reply from StackCare UK Ltd

We are so pleased that StackCare has given you peace of mind, that is our aim!

Rated 5 out of 5 stars

Finding Stackcare has changed my life…

Finding Stackcare has changed my life since I installed it in my dad’s flat. I no longer feel permanently anxious worrying whether he’s okay as I can instantly see on the app that he’s up and about moving between rooms. After twice falling and not being found for 2 days my dad had lost confidence as had I that he could stay living in his own home safely. Unless we had carers 24/7 at enormous cost we would not be able to continue with him living independently without Stackcare. So I can’t recommend this enough it’s exactly what we needed to maintain my dad’s independence and quality of life at home.

7 February 2022
StackCare UK Ltd logo

Reply from StackCare UK Ltd

Thank you so much for your wonderful feedback Nicola. We are thrilled that you feel StackCare has changed your life and has provided you and your dad with such peace of mind.

Rated 5 out of 5 stars

Extra support at a very difficult time

Had an install issue but was sorted out very quickly on site and has been working fine since then we can see from the software what is happening 24 / 7 and is constantly updated and alerts us to any issues
Once you get used to the reports generated it is great for giving you reassurance

11 September 2021
StackCare UK Ltd logo

Reply from StackCare UK Ltd

Thank you for your great feedback. We are very pleased that our technician was able to assist you with your installation and that StackCare is providing you with the reassurance you were seeking.

Rated 4 out of 5 stars

It is misleading that you need 2…

It is misleading that you need 2 different sign in’s for your account and for the equipment. Other devices I use do not do this.

9 September 2021
StackCare UK Ltd logo

Reply from StackCare UK Ltd

Many thanks for your feedback. We’re sorry that you find it misleading, but it is necessary to have separate accounts. One reason is that often the purchaser is not the end user. Also because each account can have multiple care group members, each member will require separate login credentials.

Rated 4 out of 5 stars

Simple to use and very helpful product for peace of mind.

This is a very good product. My mother is over eighty and lives independently, approx 2 hours drive away. Me and my siblings can monitor her activity and see that she is around the house doing what she would normally do (in terms of her movement around the house) - for me the motion activity facility is the most useful. One minor issue is that on occasion a sensor will go offline - typically the bathroom or bedroom upstairs (the receiver is downstairs) but this seems to be happening increasingly infrequently. With it being winter i get regular warnings about the bathroom being dangerously cold but that is not a concern provided I can see through the motion activity function that my mother is moving around as normal.

20 January 2021
Unprompted review
Rated 5 out of 5 stars

Non-intrusive peace of mind

I think Stackcare is a great product. My mum is still fairly independent, although has had a few issues around the home recently, so this is an ideal solution for now and in the future. It's not too intrusive and the sensors are very discreet. It can offer quick peace of mind that your loved one is up and about, and helps flag if anything is out of the ordinary. The team have also been very responsive and helpful whenever I've needed them.

19 January 2021
Unprompted review
Rated 5 out of 5 stars

StackCare has been a lifeline

StackCare has been a lifeline. It has helped me on a couple of occasions. It sends you an update every morning (10:30) and myself and my dad had a laugh the other day as it messaged to say he wasn’t detected as up and about (e.g downstairs) and the poor chap had just had a big lie in!!
Although we laughed it just emphasised the point that the app does its job!

13 January 2021
Unprompted review
Rated 5 out of 5 stars

Although I don't live far from my mum,I…

Although I don't live far from my mum,I get an alert every morning so I know she's up & about,very handy as I'm not in her bubble so I know if there's a problem, & can let my sister know ( she's in her bubble). Any teething problems we had were quickly rectified, & anyone i spoke to was friendly & helpful.

12 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent device

The StackCare equipment arrived within a couple of days, it was really easy to install, and I love how easy and straight forward the app is.The reassurance of having StackCare in my elderly mother’s house is huge, especially as I live a long way away. Before, if Mum didn't answer the phone when I called, I had to phone her neighbour and ask her to pop round and check mum was ok! Now I just hop onto the app and it can tell me where in the house she is at any given time. I strongly recommend this for anyone with an elderly parent as it provides real peace of mind.

6 January 2021
Unprompted review
Rated 5 out of 5 stars

Peace of Mind

Although I don’t live too far away from my Mum, Stackcare has given great peace of mind. It is good to see that she is up and about in the mornings. It has also been useful for monitoring the room temperatures through the recent cold weather. Support from Stackcare with queries has also been super speedy. I would recommend using StackCare.

5 January 2021
Unprompted review
Rated 5 out of 5 stars

Installing StackCare enables me to get…

Installing StackCare enables me to get a clear picture of my 90 year old mother’s daily routine. It is reassuring to see in the morning that she has gone into the kitchen for breakfast and that she retires to the bedroom at night. I can also monitor the temperature of her home throughout the day and night ; ensuring she is warm enough. Also My mother often leaves the phone off the hook or fails to answer , checking her movements on Stack Care means I don’t need to rush over to her home to check on her.

5 January 2021
Unprompted review
Rated 5 out of 5 stars

Peace of Mind

In a nutshell, StackCare gives you Peace of Mind.

It's a very clever piece of kit - we live too far away from my mother-in-law to pop in, but StackCare allows us to 'keep an eye' on her without invading her privacy and constantly asking intrusive/annoying questions i.e. 'have you turned the heating on?'.

We wouldn't be without it now and it's proved invaluable during lockdown.

5 January 2021
Unprompted review

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