Stack Audio Reviews 249

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their ability to significantly enhance the listening experience, noting improvements in sound quality, clarity, and detail. Many highlight the immediate and palpable difference these products make, often leading to a more engaging and enjoyable musical experience. The customer service also receives high acclaim, with many people describing it as exceptional, responsive, and helpful. Reviewers frequently mention specific staff members for their professionalism and willingness to assist with queries and provide guidance. However, some people were dissatisfied with the initial communication, mentioning a lack of response to inquiries about purchasing products.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the significant improvements in sound... See more

Quality

People report positive experiences with quality. Customers consistently praise the significant improvement in... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the responsive and helpful... See more

Customer service

Consumers find customer service to be positive. Many reviewers describe the customer service as first-class,... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise specific staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have now purchased several items from Stack Audio. Purchases are sent without delay and are always superbly packaged. I strongly recommend this business and won’t hesitate to use again. Best if all,... See more

Rated 5 out of 5 stars

Received the Auva 70s today and installed them under the Sonus Faber Liuto floorstanders. I read somewhere that they need to be broken in for about eight hours. I'm curious. The Isoacoustics Gaia 2s... See more

Company replied

Rated 5 out of 5 stars

Having purchased new speakers I contacted Stack Audio and requested new studs to connect my Auva 50s to the base of my new speakers as the thread size was different between manufacturers.They arrived... See more

Rated 5 out of 5 stars

Due to a technical hitch and delays at the post office the AUVA 50’s took a little longer to arrive than expected but my dealings with Dan were first class and he gave exceptional customer service, an... See more


Company details

  1. Audio Visual Equipment Supplier

Written by the company

Stack Audio is a UK-based manufacturer of high-end audio components.


Contact info

4.8

Excellent

TrustScore 5 out of 5

249 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Sonic improvement

Good company to buy from. Have Lan silencer and pad underneath all my equipment. Works great and brings sonic improvement. Online review not laying about they products, simply they great!

14 November 2024
Rated 5 out of 5 stars

Stack Audio Aura

Customer Service fantastic, my order was delayed but was sorted out immediately by Stack with excellent communication. The product Stack Aura footers deserve all the great reviews as they have transformed my system at a very reasonable cost and much better than the, more costly, alternatives available.Very well made product with great results !

5 November 2024
Rated 5 out of 5 stars

Great company

Great company, helped me get the correct feed for my equipment and even took it a step above when I was short and was provided it free and then given a discount code for future purchases.

4 November 2024
Rated 5 out of 5 stars

A $2000 improvement for $300? Yes.

The Stack Audio Smoothlan absolutely makes a HUGE difference in my system, well beyond the price asked for this little aluminum box. I emphasized the huge because I don't understand how a tiny couple of hundred dollar worth of metal box could possibly improve my streaming signal. The more I try to think about how this little box could possibly make a difference the more my head hurts, so I stopped trying to figure it out.
It is so obvious how the music sounds more lifelike, more realistic, it clearly does something! The reason I am so shocked is because this improvement in sound quality is in spite of the system already containing an etherregen with its own power supply, and an expensive audiophile ethernet cable with its own filter, into a high-end streamer/server/player into a high-end DAC. Crazy!

28 October 2024
Rated 5 out of 5 stars

essential accessories

products that do not go unnoticed! everything goes in the direction of improving presence and taxation. the control adjustment and presence of the low range are impressive. the pre and post sales service and support is excellent! some problems with shipments to Italy, but promptly managed by the stackaudio team. Well done!

17 October 2024
Rated 5 out of 5 stars

Probably the best or one of my best purchases

Hi, my personal experience with the company has been great! Staff is professional, helpful and caring. Very quick by mail and friendly. Products are excellent and extremely good in price range, great value for money.
Perfect.

23 October 2024
Rated 3 out of 5 stars

Wrong thread size

Order shipped with 2 correct M6 threads and 6 of the wrong size. The error was addressed promptly but the replacements seemingly got delayed in shipping, any arrived a couple of weeks later.

23 October 2024
Rated 5 out of 5 stars

Good value

I have a few products from Stack, worth every penny. Decent listening gains for the price with a quality look and feel. The smoothlan network filter is a good example, the improved sound stage and separation really impressed me

24 September 2024
Rated 5 out of 5 stars

Customer satisfaction was above the norm

Customer satisfaction was above the norm. I had to wait a bit longer than usual because parts were on backorder at Stack Audio. Customer service was in constant contact with me letting me now what their situation was and they made it right by giving me a small discount, which I did not expect or asked for. Exceptional service...Now to the product - I have a sound nerd friend and we go back and forth with equipment we have, trading out the equipment in the sound rooms (his, mine) and the Auva's are a gamechanger in my system. I have a set of Zu Audio Union Supreme 6's. The most immediately noticeable change was the bass extension and loss of muddiness ( I'll call punch?). Instruments that produce lower tone registry suddenly focused in the soundstage and the timbre of any low register instrument was realistic. I said above "focused soundstage" above but I mean like having a set of good headphones on.

Tom C.

15 October 2024

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