SRJWINDOWS Scotland Reviews 

1,372
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the installation team for arriving promptly, working with exceptional efficiency, protecting home flooring, and thoroughly cleaning up afterwards. Consumers also deeply appreciate the outstanding quality of the products, stating that the new installations are well worth the investment. A few other people also felt that returning to use the business multiple times highlights their consistently reliable service and trusted workmanship. Reviewers additionally noted the helpful showroom staff, informative sales discussions without any pressure, and smooth communication maintained from the initial visit through to final completion.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the prompt arrival of polite fitters who... See more

Staff

Reviewers mention positive feedback about staff, highlighting that engineers and installation teams arrive... See more

Quality

Consumers find quality to be positive, expressing satisfaction with sturdy products and professional... See more

Product

Customers consistently note positive experiences with product, highlighting the impressive variety of options... See more

User experience

Customers expressed great satisfaction regarding their user experience, highlighting a smooth, stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fitters arrived on time - remove and replace front door and back with French doors. Both fitters were pleasant, respectful and very efficient. Very tidy, removed all rubbish, swept and cleared workin... See more

Company replied

Rated 5 out of 5 stars

From start to finish we can’t fault the service. From Darren’s initial visit talking us through options for our windows and measuring up to the joiners fitting them we couldn’t have asked for a better... See more

Company replied

Rated 5 out of 5 stars

From visiting the showroom right through to completion everything went smoothly with no problems. On the installation date the fitting team turned up early after phoning to ask if it was ok. The guy... See more

Company replied

Rated 5 out of 5 stars

Having front windows replaced, guys arrived and got on with the work. They took care in how they approach the work protecting existing flooring anad cleaning up after. Minor repairs to plaster and sto... See more

Company replied


Company details

  1. Window Installation Service
  2. also in
  3. Conservatory Construction Contractor
  4. Door Supplier
  5. Double Glazing Installer
  6. Sunroom Contractor
  7. Window Supplier

Written by the company

Welcome to SRJ Windows - Fife & Lothian's premier supplier and installer of Double Glazed Windows, Doors, Sunrooms, Porches, Garden Rooms and Conservatories. We are a family run company who have helped tens of thousands of people enhance their homes with our attentive personal service. Established in 1992 and based in Rosyth ( 5 minutes from the Queensferry crossing, north side ) you are invited to visit our new showroom which showcases our extensive range of products. Every single detail of your installation is tailor made and hand finished to your requirements for the perfect fit. When you become an SRJ customer you automatically become part of a very loyal team who will look after your new investment during the 10 Year Guarantee period – and that's a promise.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,372)

151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Replacement door

Ver good job. Completed on schedule and within budget.
Thanks again SRJ, much appreciated!

17 February 2026
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Reply from SRJWINDOWS Scotland

Thank you for your kind review! We’re really pleased the work was completed on schedule and within budget.

Rated 5 out of 5 stars

The guys were great very friendly and…

The guys were great very friendly and done a great job. Any mess was cleaned up too. Cant thank them enough and their singing wasn’t too bad either 😂. The staff in the office when booking the job were very friendly and explained the process and received email and phone calls prior to and after work was completed to check everything was ok.

3 April 2026
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Reply from SRJWINDOWS Scotland

Thank you for such a brilliant review! We’re glad the work, the clean‑up, and even the singing hit the right notes 🎤😄 Great to hear the office team kept everything smooth too—from booking to follow‑up. We really appreciate it!

Rated 5 out of 5 stars

Great all round

Quick turnaround, great prices, friendly staff who respected our house and Neighbours and most importantly decent windows!

10 April 2026
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Reply from SRJWINDOWS Scotland

Thank you so much for your kind words! We’re delighted you’re happy with the installation and our service! Much appreciated!

Rated 5 out of 5 stars

I've had SRJ fit windows and doors…

I've had SRJ fit windows and doors previously to my dad's home and the guys involved were good. Kept him informed on what was being done.
Polite and friendly and cleaned up afterwards.
So I've had windows replaced at my home and both times I had no problems.
Made a good job and again we're friendly, polite and did a brilliant job.
Will get them back for my kitchen 😋

9 February 2026
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Reply from SRJWINDOWS Scotland

Thank you very much for your kind words and continued support. We’re delighted to hear you were happy with the work at both your dad’s home and your own. I’ll be sure to pass your feedback on to the team, and we look forward to working with you again on your kitchen.

Rated 5 out of 5 stars

Highly Recommended- full house complete

Very impressed with SRJ windows Rosyth Scotland, from the salesman (Darren's )first visit to completion of our new windows and doors. I would highly recommend SRJ windows, the two guys that worked on our house were excellent, it was a big job but handled very professionally, top marks for everyone involved👏👏

30 March 2026
Unprompted review
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Reply from SRJWINDOWS Scotland

Thank you for your lovely review! We’re delighted to hear you’re happy with both the team’s work and your new windows and doors. We really appreciate the recommendation, and I’ll be sure to pass your kind feedback on to the team.

Rated 5 out of 5 stars

Very high standard start to finish

Very high standard start to finish. Able to match the colour perfectly. Very happy with the final result. Looks amazing inside and out. Clean and tidy too. Cannot fault this firm.

23 January 2026
Unprompted review
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Reply from SRJWINDOWS Scotland

Thank you for the great review! We're thrilled you’re happy with the result and appreciate your kind words.

Rated 5 out of 5 stars

No fuss

No fuss. Easy to deal with. From fitters to over the phone service. Nothing was a trouble. Had an issue where we couldn’t get the kitchen trim fitted. It was weeks after we got a new kitchen fitted and the guys popped in and finished the trim the next day. Would certainly use the service again. Windows are excellent quality also.

26 February 2026
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Reply from SRJWINDOWS Scotland

Thanks for the fantastic feedback! It’s great to know you were happy with the workmanship, communication, and the quality of our products.

Rated 5 out of 5 stars

Very happy with the quality of the…

Very happy with the quality of the windows. The installation team took a bit of pride in their work and were extremely tidy. From start to finish SRJ made the whole process pretty straightforward.

13 February 2026
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Reply from SRJWINDOWS Scotland

Thank you for the great review! We’re delighted you’re happy with the windows and the tidy work from our team. Glad the whole process felt straightforward.

Rated 5 out of 5 stars

4 windows replaced in January 2026

Got 4 windows replaced in January 2026, the SRJ team turned up prompt, covered all floorings and tidied up afterwards - couldnt ask for more! Even when they faced a mishap of a wonky sill that required a new cut of wood, this was addressed quickly and installed the following day!

28 January 2026
Unprompted review
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Reply from SRJWINDOWS Scotland

Thank you for your feedback! We're delighted you're happy with the installation and the way the team handled everything, including the sill issue. We appreciate your kind words!

Rated 5 out of 5 stars

Expectations met, quality workmanship.

SRJ arrived to complete the work exactly on the date and time stated. We had pre warning instructions therefore the work area was ready for them to start. No fuss or mess they left a good clean job with instructions on the use and care of our new doors. Our expectations were met and were not disappointed with the level of service or product quality.

13 February 2026
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Reply from SRJWINDOWS Scotland

Thank you for your lovely review. We’re glad everything went smoothly and that you’re happy with the service and your new doors. It was a pleasure to help!

Rated 5 out of 5 stars

Had french doors installed by…

Had french doors installed by SRJwindows last month. The installers arrived on time and used dust sheets to protect everything. They were hard working, polite and considerate, even to my wee dog! They did an excellent job and the doors look fabulous! I'm looking forward to summer to get the full use of them

2 February 2026
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Reply from SRJWINDOWS Scotland

Thank you for the lovely review! We’re delighted you’re happy with your new French doors. Great to hear the installers took good care of everything, including your wee dog! Enjoy the doors even more when summer comes.

Rated 5 out of 5 stars

Great service great product highly recommended

The experience from start to finish was excellent and would highly recommend. We started off by going into the showroom to look around and the team there explained all options to myself and my wife. We then arranged to have a home survey later that day. Everything was explained to us and the different costs. No pressure to buy and when we said we would like to think about it the salesman was more than happy to leave it with us. Called him a day later to place order and get our date.

On date of installation the team turned up early and removed the old door quickly and cleanly before installing the new door, again within a good time to make disruption for the school run non existent. Everything was cleaned away and explained to us on the up keep.

I'd definitely have the team back for future windows and doors within the house.

3 February 2026
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Reply from SRJWINDOWS Scotland

Thanks so much for your detailed review! We're delighted you had a great experience from the showroom visit through to installation. The team will be thrilled to hear your feedback. We really appreciate the recommendation and would be happy to help with any future doors or windows.

Rated 5 out of 5 stars

New front door - exceptional

The guys were friendly and professional, the work was completed quickly and to a very high standard. My new front door is absolutely beautiful and I'm delighted with it. Would highly recommend.

29 January 2026
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Reply from SRJWINDOWS Scotland

Thank you for your lovely review! We're delighted you’re happy with the team’s work and your beautiful new front door. We really appreciate the recommendation!

Rated 5 out of 5 stars

From the beginning to the end SRJ…

From the beginning to the end SRJ windows were thoroughly professional, nothing was a problem for them.
The 2 men that came to install the new doors (Murray and Jack)are a credit to both themselves and the company.
Would not hesitate to recommend SRJ to family and friends.

19 February 2026
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Reply from SRJWINDOWS Scotland

Thank you for the lovely review! We’re so glad you found the whole process professional, and I’ll definitely pass that on to the team. We really appreciate your recommendation.

Rated 5 out of 5 stars

Could not fault the workmanship we…

Could not fault the workmanship we received from replacement of French doors. We also had then fit our new front door. Would recommended this company.

2 February 2026
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Reply from SRJWINDOWS Scotland

Thank you for your kind feedback! We're delighted you're happy with both doors and the workmanship. We really appreciate the recommendation!

Rated 5 out of 5 stars

Highly recommended

Excellent service from quote to installation. Installation was seamless and all employees were polite courteous and extremely tidy. I would highly recommend SRJ

4 February 2026
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Reply from SRJWINDOWS Scotland

Thank you for the great review! We’re glad everything went smoothly and really appreciate your recommendation.

Rated 5 out of 5 stars

From start to finish we can’t fault the…

From start to finish we can’t fault the service. From Darren’s initial visit talking us through options for our windows and measuring up to the joiners fitting them we couldn’t have asked for a better service. No forceful sale just a genuine company who done exactly what we wanted including cutting the trim down so our blinds would still fit.

10 November 2025
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Reply from SRJWINDOWS Scotland

Thank you for the wonderful feedback! We’re so glad our team provided a smooth, no‑pressure experience from start to finish. It’s great to hear everything was done just the way you wanted!

Rated 5 out of 5 stars

Great experience

Really happy with the doors we chose - installation was quick and went well - would recommend SRJ

14 November 2025
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Reply from SRJWINDOWS Scotland

Thanks you so much! We're delighted you’re happy with the doors and the smooth installation.

Rated 5 out of 5 stars

Love new door

Good service from showroom visit to installation. Delighted with new door & half day installation was quick & tidy, even in January.

7 January 2026
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Reply from SRJWINDOWS Scotland

Thank you for the great review! We’re delighted you love your new door and that the service from showroom to installation was smooth, quick and tidy. We appreciate you choosing us!

Rated 5 out of 5 stars

Lovely company

Lovely company, all the people are so helpful and they completed the job exactly when they said they would. The fitters cleaned up when they finished and we got a follow up call after a few weeks to check we were happy with their product and service. Highly recommend them

9 January 2026
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Reply from SRJWINDOWS Scotland

Thank you so much for your kind review! We’re really pleased to hear you were happy with the service, the fitting, and the follow-up. And we truly appreciate you taking the time to share your experience.

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