Springvale Leather Furniture Reviews 

274
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Currently looking to replace my M&S Abbey 2 and 3 seater sofa after 11 years of service.. looking fir similar style and csne across Springvale Leather Furniture. Look to be lovely suites and the range... See more

Rated 5 out of 5 stars

Fantastic friendly service with no pressure as others have mentioned also plenty advice on design, colour, what foam filling to opt for etc. The finished product is a little more expensive but Great... See more

Rated 5 out of 5 stars

The outstanding knowledge of the leather used, building a suite and cleaning instructions of making a suite was very impressive! All the staff were very friendly, polite and helpful. No pressure sales... See more

Rated 5 out of 5 stars

Wow, wow, wow! Just taken delivery of our new 4-piece Edinburgh suite in Legacy Dark Caramel leather. The word "stunning" doesn't do it justice. Quality products and quality service from a local f... See more

Company details

  1. Furniture Store
  2. Living Room Furniture Store

Written by the company

High quality bespoke furniture is what we do best. Our craftsmen and women have a combined experience of over 200 years and we pride ourselves on handcrafting beautiful furniture made to customers exact specifications. All of our furniture can be made in any colour leather or fabric and any of our ranges can be amended in size, style and comfort to ensure we can offer the perfect seating options for all requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

274 reviews

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4.9

All reviews

(274)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Leather cleaner

Very speedy delivery. Have yet to try but am sure I will reorder. Well done!

13 July 2025
Springvale Leather Furniture logo

Reply from Springvale Leather Furniture

Thank you so much for taking the time to review us :) We are always on hand if you have any questions or need any guidance for your products :)

Rated 5 out of 5 stars

Brilliant company

Brilliant company. The staff led by Jodie really care about providing the product that you want. Their patience and knowledge and their desire to get everything right was outstanding. We would highly recommend this company from the initial showroom visit to the final delivery.
Jim and Moira

2 November 2024
Unprompted review
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Reply from Springvale Leather Furniture

Thank you for taking the time and effort to review us :) We very much appreciate your kind words :)

-Jodie

Rated 5 out of 5 stars

Customer service excellent

Customer service excellent, gave me advice on the products and materials used that was influential on my decision making.
Would definitely recommend them.

10 May 2025
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Reply from Springvale Leather Furniture

Thank you very much for your kind review :)

Rated 5 out of 5 stars

Lounge Furniture

We were very pleased with our Clio 3 Seater and Georgian Footstool, which you held for us when we had to delay delivery.

2 May 2025
Unprompted review
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Reply from Springvale Leather Furniture

Thank you for your review :)

Rated 5 out of 5 stars

Delighted with my leather Albany three…

Delighted with my leather Albany three piece suite. Delivered about three weeks ago. Looks beautiful and such good quality. Visited the lovely showroom before purchase and was impressed with friendly service, So glad I found this company. It is a family run business who manufacture on the premises. Great attention paid to detail, bespoke service. Highly recommend Springvale.

10 April 2025
Unprompted review
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Reply from Springvale Leather Furniture

Thank you very much for your review Alison :) I'm so glad to hear that you had such a positive experience and that you are delighted with your furniture :)

Rated 5 out of 5 stars

Happy,

Hi, I got my new sofa within a month not 2-3 months, I am so very happy, I say this because I usually get a new sofa every 3 years, IE from either DFS, the chesterfield company and the last one I got from Thomas Lloyds whom are usually top of the range ( the price definatley was top price) it was brown but within weeks it was sent back,( the colour had rubbed off leaving a faded orange colour where I sat,), when it came back the same thing happened within days and Thomas Lloyd gave me so many excuses I just covered the sofa with throws and saved up for my next one, when I approached Springvale I was supprised to see so many colour's, so many different leather finishes, with different studs, different legs and leg colours, so I ordered, all the while I was getting messages to confirm my order at what stage it was and confirming what I wanted, It was great, it was delivered and the 2 lads that deliverd it knew exactly what they were delivering asked me to check the sofa all over to make sure it was good and reasuring me that they where only a phone call away and if any problems arose they would be there, they told me about all the cleaning and how to take care of the sofa, they told me about a colour gel incase of any scratches or marks. I am very happy, but I will if I have to also let you know if in the next few months something does go wrong. my god I will scream it from the roof tops, I will say though I am still waiting for my colour gel, although it is not quite a month yet,

22 April 2025
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Reply from Springvale Leather Furniture

Thank you for this wonderful review :-) I am so pleased that we were successful in creating a stress free and friendly process for you. I have emailed you regarding the dye gel, it should be on it's way to you from this afternoon. :-)

-Rachelle.

Rated 5 out of 5 stars

Absolutely brilliant

What a fantastic experience buying a sofa from Springvale. Brilliant service meeting a very tight deadline. Don’t hesitate, buy your next sofa from Springvale.

23 April 2025
Unprompted review
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Reply from Springvale Leather Furniture

Thank you very much for your review James :-)

Rated 5 out of 5 stars

Great staff, great product

Rachelle was very helpful, and sorted my order for me, then asked for a photo of the existing sofa to ensure my order would match. An extra bit of care makes all the difference. Thanks to Jodie for her input too!

10 April 2025
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Reply from Springvale Leather Furniture

Hi Jane, Thank you so much for your review :) I have asked the warehouse to put a free conditioner for your leather in with your furniture delivery :)

Kind regards,
Rachelle.

Rated 5 out of 5 stars

Visited Springvale to buy another suite

Visited Springvale to buy another suite. This is the second suite we had bought from the company, the last one was over thirty years ago and still in use. The quality of the products are second to none of the highest quality. The staff are warm and friendly, tea and coffee go down well on a cold morning. It nice to deal with a family run business that is still going strong and pay the same attention to detail as they did when we bought our first suite. Many thanks

13 February 2025
Unprompted review
Rated 5 out of 5 stars

stunning furniture

great people warm welcome when we visited the store no pressure selling very helpful advice placed our order just got our sofas and chair today absolutely stunning fantastic quality

6 March 2025
Unprompted review
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Reply from Springvale Leather Furniture

Thank you very much for your review. We are pleased to hear that your delivery went well and you like your furniture :)

Rated 5 out of 5 stars

Requested Sample Leathers

Sent off for samples which arrived within 2 days. Jodie emailed to see if I needed further help and sent a couple more samples. Excellent service and I will be ready to place an Order soon. Will definitely be purchasing from Springvale.

19 February 2025
Rated 5 out of 5 stars

A quality Leather showroom with business ethics to match.

Springvale Leather Ltd have just earned themselves another highly satisfied customer! From entering their showroom and being given personal space to browse for a few moments before being approached by staff, who have a fountain of knowledge about their trade, to placing an order, the behind the scenes workmanship, customer care and through to delivery, everything has been exemplary. A family business that truly knows it's stuff and has been a pleasure to deal with. Little surprise then that it has been in business for 40 years or so! For those seeking high end quality leather, I highly recommend Springvale Leather Ltd.

18 December 2024
Unprompted review
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Reply from Springvale Leather Furniture

Thank you so much for this lovely review :) We are so pleased to hear that you had such a wonderful experience with us. We hope you love your furniture :)

Rated 5 out of 5 stars

There's no substitute for quality

Our new chesterfied sofa is just gorgeous in mustard Vele leather. So soft and supple and absolutely luxurious to sink into. We bought it to compliment our existing sofas, made by Springvale Leather 27 years ago and looking just as good today as they did then. There's no substitute for quality and if you want the very best, it has to be Springvale.

21 December 2024
Unprompted review
Springvale Leather Furniture logo

Reply from Springvale Leather Furniture

Thank you for your review :) We thought your colour choice and style of sofa was absolutely gorgeous!!! It's fantastic to hear that you love it and that you enjoyed your experience with us :)

Rated 5 out of 5 stars

Quality, service of Springvale second to none

The service we received was brilliant, very friendly, knowledgeable about their products. A fantastic choice of suites which can be altered to your exact requirements.
We were kept informed throughout and delivery was on time and as promised.
It is not very often nowadays that you come across a company with such high standards of quality and service and therefore we will not hesitate to recommend Springvale.

9 December 2024
Unprompted review
Springvale Leather Furniture logo

Reply from Springvale Leather Furniture

Thank you for this kind review :) Please give us an email with your name and order number at info@springvaleleather.co.uk so that we can send you a free conditioner :)

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