All through the ups and downs of the sale of my house (which had unforseen obstacles) Abbey was there, helping at every step with her knowledge and also providing morale when needed. I couldn't fault... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All aspects of the process so far has been extremely professionally and with a very friendly candour Joe my sales agent has worked extremely hard throughout without respite in a very challenging e... See more
Company replied
I sold my house with Springbok with the support from Bethan Wilkins as my conveyancing progressor. There were some delays but Bethan always kept me updated and made sure to chase things up so my sale... See more
Company replied
Callum from springbok was our progression Conveyancer. We found callum to be very professional, efficient and friendly. We were kept upto date every at every stage of the sale, and any q... See more
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Company details
Written by the company
Springbok Properties mission is to provide an unparalleled fast sale service, obtaining the best possible price, whilst giving the best experience to sellers and buyers alike. With over 70 staff nationwide, we have experts specially trained in all aspects of a sale to guide you each step of the way and tailor make every transaction to meet your individual needs. Call us 24/7 on 0800 068 4015 Get a fee instant valuation here https://springbokproperties.co.uk/free-valuation
Contact info
Suite 7N, Trafford House, Chester Road, M32 0RS, Old Trafford, United Kingdom
- 0800 068 7935
- customerservicemanager@springbokgroup.co.uk
- springbokproperties.co.uk
4.5
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Springbok have been very helpful and…
Springbok have been very helpful and supportive throughout
We are very happy with them and recommend them to anyone thinking about moving house
30 September 2026
Unprompted review
Reply from Springbok Properties
We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services
Joe has been mega throughout the whole…
Joe has been mega throughout the whole experience
30 September 2026
Unprompted review
Reply from Springbok Properties
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
I had a great experience dealing with Haden Donovan
I had a great experience dealing with Haden Donovan during our property purchase in Congleton. He was extremely responsive, supportive and professional throughout the process. He helped make putting forward our offer and getting it accepted quick and smooth, and his assistance was greatly appreciated at every stage. I would highly recommend Haden for his excellent service and dedication.
30 September 2026
Unprompted review
Reply from Springbok Properties
Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out.
Warm regards, Springbok Customer Services
Thanks Haden
We had a great experience dealing with Haden, Senior Sales Negotiator at Springbok Properties, while making an offer on a house in Congleton.
Haden was polite, professional and extremely efficient throughout the process. He exclusively used our preferred method of contact, email, which we really appreciated, and all of his messages and replies were prompt, clear and easy to understand.
He made what could have been a difficult process feel straightforward and well managed, and we really appreciated his help and communication throughout.
Thanks, Haden, for all your help!
30 September 2026
Unprompted review
Reply from Springbok Properties
We appreciate you taking the time to leave a review. It’s great to hear that our team was able to assist you smoothly. We’ll pass your feedback on to them, and they’ll be pleased to know their efforts were appreciated. If you have any questions or need further assistance, feel free to contact us.
Warm regards, Springbok Customer Services
We had a great experience throughout…
We had a great experience throughout the process with James Keating, he was straightforward, honest and direct from the very beginning, which made everything much easier and less stressful. He kept us informed and was clear in his communication throughout. We really appreciated his professionalism and the way he handled everything. Would definitely recommend his services.
29 September 2026
Unprompted review
Reply from Springbok Properties
Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If you ever need anything else, please get in touch.
Warm regards, Springbok Customer Services
The support and insight i received from…
The support and insight i received from Marc at Springbok was excellent, keeping me informed along the way whilst remaining professional at all times. EH10
7 September 2026
Unprompted review
Reply from Springbok Properties
We truly appreciate your thoughtful feedback. It’s wonderful to know you had a positive experience with our service. We’ll pass your comments along to the team, who will be encouraged by your words. Please feel free to reach out if you need any further help.
Warm regards, Springbok Customer Services
Very rude conversation
Just spoke to someone at Springbok who was incredibly rude and defensive when I was sharing my discussions with similar providers. Has completely put me off this company.
29 September 2026
Unprompted review
Reply from Springbok Properties
Thank you for taking the time to share your feedback. We are sorry to hear that your conversation with a member of our team left you with this impression. We would always expect discussions with prospective customers to be handled professionally and respectfully, including where other providers or alternative services are being considered. We appreciate you bringing this to our attention and will ensure your feedback is passed to the relevant team for review. Best regards, Springbok Customer Services
Quick and efficient
Quick, efficient and effective. Every stage was separately managed and there were no weak links in the chain.
25 September 2026
Unprompted review
Reply from Springbok Properties
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
This company are really on it
This company are really on it; a fast and professional service with very good communication throughout. They didn't quite manage to negotiate the price we wanted to sell at, but overall were satisfied. Would use them again.
29 September 2026
Unprompted review
Reply from Springbok Properties
We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services
Joe Yale of Springbok Properties is an…
Joe Yale of Springbok Properties is an easy, efficient and accommodating person to deal with and deserves every Trust Pilot accolade he receives.
29 September 2026
Unprompted review
Reply from Springbok Properties
Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great pride in delivering exceptional service. If there's anything else we can do for you, please feel free to contact us. Warmest Regards, Springbok Customer Services
We are just starting our journey with…
We are just starting our journey with Springbok Properties, so far they have been excellent, we have been informed at every stage. Thank you Laura Moss for keeping us updated
28 September 2026
Unprompted review
Reply from Springbok Properties
We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services
I am over the moon with the service
I am over the moon with the service I have received from Springbok and especially Daniel Ardern he has been with me every step of the way in my purchase of a property in Blackpool. At first I was so bothered by how quick every thing was but I was made to feel at ease and supported throughout.... thankyou Daniel
29 September 2026
Unprompted review
Reply from Springbok Properties
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services
Callum Davies has been amazing…
Callum Davies has been amazing throughout the whole process, he has been communicative, professional and friendly throughout. We were buying from Springbok and I can honestly say they have been fantastic to deal with throughout. Without Callum we would probably all still be in the dark 😂 It was down to him that things got moving so efficiently. Always replied in a timely fashion and I have absolutely no complaints! Only praise. Highly recommend this company. Thank you Callum!
28 September 2026
Unprompted review
Reply from Springbok Properties
Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out.
Warm regards, Springbok Customer Services
Having no luck selling our property…
Having no luck selling our property over 12 months with several estate agents.I saw Springbok on facebook. From 1st contact to sale was 2 weeks. Ethan our negotiator was great. He kept me up to date with the numerous viewings we had at all times and got us the price we needed. I can’t recommend Springbok high enough and would recommend them to anyone.
7 September 2026
Unprompted review
Reply from Springbok Properties
We appreciate you taking the time to leave a review. It’s great to hear that our team was able to assist you smoothly. We’ll pass your feedback on to them, and they’ll be pleased to know their efforts were appreciated. If you have any questions or need further assistance, feel free to contact us.
Warm regards, Springbok Customer Services
I would recommend Springbok properties…
I would recommend Springbok properties to anyone. I had a really positive and stress free experience. I’d give a particular shoutout to Taryck, whose regular communication was excellent. He was always positive too which made dealing with him an absolute joy.
28 August 2026
Unprompted review
Reply from Springbok Properties
Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If you ever need anything else, please get in touch.
Warm regards, Springbok Customer Services
Charles at springbok has been very…
Charles at springbok has been very helpful putting together the property brochure .. look forward to the next stage
24 September 2026
Unprompted review
Reply from Springbok Properties
Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to reach out if you require any further assistance.
Warm regards, Springbok Customer Services
I had a fantastic experience working…
I had a fantastic experience working with Louis Williams throughout the house-buying process. Louis was professional, friendly, knowledgeable, and always kept me informed at every stage. He was responsive to my questions, patient when explaining things, and genuinely went above and beyond to make the process as smooth and stress-free as possible.
It was clear that Louis takes pride in his work and truly cares about providing excellent customer service. I really appreciated his communication, honesty, and helpful attitude from start to finish.
I would highly recommend Louis Williams to anyone looking to buy or sell a property. An absolute pleasure to deal with—thank you, Louis, for all your help!
15 September 2026
Unprompted review
Reply from Springbok Properties
Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything else, we’re here to help.
Warm regards, Springbok Customer Services
Everything progressed quickly and all…
Everything progressed quickly and all staff were very professional. Abby was particularly good. She kept things running smoothly and her communicarion skills were excellent.
21 August 2026
Unprompted review
Reply from Springbok Properties
We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything else in the future, please don’t hesitate to contact us.
Warm regards, Springbok Customer Services
Dan was very informative & consise when…
Dan was very informative & consise when discussing our property. A definite credit to Springbok
26 September 2026
Unprompted review
Reply from Springbok Properties
Thank you for choosing our services and for leaving such a positive review. We're thrilled to have been able to assist you effectively. Your feedback will be shared with our team, and they will be motivated by your warm words. If there's anything else we can do for you, please know that we're here to help. Warmest Regards, Springbok Customer Services
I would like to say big thank you to…
I would like to say big thank you to Thomas for all help and support he gave me during the purchase process.
26 September 2026
Unprompted review
Reply from Springbok Properties
Your feedback is greatly appreciated, and we are thrilled that you were satisfied with our services. Your comments will serve as motivation for our team, who always strive to provide the best service possible. Should you have any future inquiries or require further assistance, please do not hesitate to reach out. Warmest Regards, Springbok Customer Services
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