Sportsman's Outdoor Superstore Reviews 

1,049
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the fast delivery times, excellent shipping updates, and competitive pricing available across a wide selection of firearms and accessories. Many buyers also note the exceptionally helpful customer service representatives and the remarkably smooth ordering process that makes purchasing simple. However, some people mentioned occasional issues with delivery delays, unexpected billing discrepancies, and poorly packed items arriving damaged. A few reviewers experienced specific problems with product defects, functional failures, or sudden policy restrictions preventing ammo shipments. These customers noted that resolving such complications required extra effort and caused noticeable frustration during their transactions.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast... See more

Price

Users describe satisfaction with price, noting that they often find the best deals online and save a lot of... See more

Product

Clients share positive opinions on product quality, pricing, and availability. Consumers frequently mention... See more

Order

Customers consistently note positive experiences with order processes, highlighting that navigation is... See more

Service

Customers had positive experiences with service, highlighting fast shipping and helpful support. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firearm was better than advertised. I bought a "Blemished" firearm and the photos were showing an example with more than my firearm i received. Shipping was fast and communication was timely. I got t... See more

Company replied

Rated 5 out of 5 stars

I called and talked to a service representative. She was friendly and very informed on the product I was inquiring about. She was helpful and an asset to your company. After talking to her, I immediat... See more

Company replied

Rated 5 out of 5 stars

No BS! This is a great outfit. The website is easy to navigate. Prices are good to great and shipping is better than reasonable. I have purchased from them in the past and will absolutely buy from the... See more

Company replied

Rated 5 out of 5 stars

Ordered two revolvers. Decided I only wanted one of them. Customer representative was very pleasant and helped cancel the first revolver before they shipped and I received the second in only two days.... See more

Company replied


Company details

  1. Ammunition Supplier
  2. Archery Store
  3. Gun Shop
  4. Hunting Store
  5. Sporting Goods Store

Written by the company

We make buying guns online easier. Buy a gun online without worrying about credit card fees, shipping charges, long delivery times, and whether or not we actually have the gun in stock. Seems like a no-brainer, but we have yet to meet another online gun retailer who can say the same thing. With roots that trace back to 1938, Sportsman's Outdoor Superstore is one of the longest-lasting gun dealers still active in the United States.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,049)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Time Buyer, Won't Be My Last

The firearm was competitively priced, and the free shipping was a welcomed bonus. The package was shipped quickly and arrived right on time. Very happy with my experience!

24 November 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Fast shipping. Great Experience.

Fast shipping. Fair pricing and great selection. A wonderful on-line experience. TY

2 December 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 4 out of 5 stars

I would have given you a 5/5 but…

I would have given you a 5/5 but shipping took 8 days from Ohio to Michigan. A 4 1/2 hour drive doesn’t need to take 8 days. On the other hand you folks had what I needed at the very best price! I will continue to do but with you

28 November 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for your feedback on your order. I took a look into it, and it shows the order was placed on the 19th and shipped via USPS on the 21st. I completely understand the frustration with the shipping timeframe. We use USPS when possible to help keep shipping costs as low as we can for our customers, but delays can still occur on their end.

We truly appreciate your patience and your business, and we’re always working to improve wherever we can.

Rated 5 out of 5 stars

Firearm was better than advertised

Firearm was better than advertised. I bought a "Blemished" firearm and the photos were showing an example with more than my firearm i received. Shipping was fast and communication was timely. I got the "blemished" colt delta elite and have been nothing but pleased.

20 November 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Great deal

Great deal. Easy to use website and checkout.

25 November 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

I buy most of my guns from sportsmans…

I buy most of my guns from sportsmans outdoor warehouse superstore & they are fantastic in every way

21 November 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Good buy

Good buy, nice rebate

4 November 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 1 out of 5 stars

COMPANY SELLS STOLEN MERCHANDISE

I purchased a used "Retired Law Enforcement" Glock 23 gen 3 back in 2022. Fast forward to yesterday I ended up pawning the gun in for some fast cash. Today I was woken up to a phone call from my local police department asking questions and letting me know that my firearm was actually a STOLEN gun from Indiana. My firearm has since been seized by the police and I have had to talk to detectives and prove I'm not involved in this bs. DO NOT TRUST THIS COMPANY AS YOU MAY NOT KNOW WHAT YOU ARE GETTING!

I may have received $300 for it but I also pawned in my p320 and tp9 on the same ticket. I now cannot get my other 2 pistols back due to the glock being seized for 4 months (pawn shop rules) and that "$300" i received i still have to pay back to not even get my glock back. Where exactly is this settled or handled properly? Maybe you should think about what exactly you even said corporate bozo.

18 November 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for sharing your feedback regarding your 2022 purchase. We want to clarify that Sportsman’s Outdoor Superstore regularly purchases police trade-in firearms, and every one of them is transferred and processed according to federal and state requirements. When we received this firearm, there were NO NCIC hits or indicators that it was stolen.
We understand this situation was unexpected and frustrating. As the detective noted, you did receive payment OF $300.00 from the pawn shop prior to the firearm being seized, but we recognize that being contacted by law enforcement is still stressful.

Rated 5 out of 5 stars

prompt service

3 November 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Everything went as well as anyone could…

Everything went as well as anyone could imagine. I’ll continue to do business with sportsman’s

3 November 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Great store

Great store, good promotions, excellent price and delivery on my first rifle buy.

19 November 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

First the price$1600 for a DD4 PDW. Wow

First the price. It was the lowest I could find. So low I thought it might be too good to be true. NO, it was true. I got the product in a timely manner. It is a great deal. My only comment is that communication after the sale was a little slow. I will definitely buy here again.

6 November 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Did the purchase and had no issues…

Did the purchase and had no issues whatsoever. No communication necessary. Price was lower than any other vendor online.

1 November 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Excellent service and customer service

29 October 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Fast shipping and great quality guns

Fast shipping and great quality guns

27 October 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Smooth prompt and acurate procedure

Smooth prompt and acurate procedure. Very happy wuth experience with sportsman's outdoor.

21 October 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 4 out of 5 stars

G26 Gen 5 arrive didn’t hat a timely manner

G26 Gen 5 arrived in a timely manner. This is probably the 3rd Glock I’ve bought, from this gun shop, in which all came in looking hardly used. This present gun was nearly perfect , except had a little extensive wear on barrel and a minor scratch on finish . It is hardly noticeable but I keep my guns oiled & cleaned monthly so it’s very noticeable to me. Overall good product & would definitely would buy again as a returning customer. Price was amazing too!😵‍💫

30 October 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thanks so much for the thoughtful review — we really appreciate you coming back to us and for the kind words about price and delivery. I’m sorry to hear about the visible wear on the barrel and finish, though we’re glad the scratch is only minor and not too disruptive. Thanks again for the feedback and for being a returning customer — we look forward to serving you again.

Rated 5 out of 5 stars

Always 5 star service from sportsman…

Always 5 star service from sportsman outdoor. I can’t tell you have many firearms, ammo and accessories from here. Always top notch and great experience.

28 October 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Great price and quick shipping.

20 October 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, excellent prices, and a wide range of products.

2 November 2025
Unprompted review
Sportsman's Outdoor Superstore logo

Reply from Sportsman's Outdoor Superstore

Thank you for taking the time to leave a review on your recent order with Sportsman’s Outdoor Superstore! We’re thrilled to hear that you had a great experience, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out to our customer service team. We look forward to serving you again in the future. Have a great day!

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