Sport It First Reviews 

5,196
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I contacted customer service & received a reply the next day as needed a shirt for a holiday. Ordered a Large true to size. Really good service & delivered in time .

Rated 1 out of 5 stars

My very first time using this company and I had a very bad experience. I bought 2 pairs of denim shorts and when it came, the other one was a chinos, I know they run out of stock & purposely sent the... See more

Rated 5 out of 5 stars

Ordered a pair of Havaianas great service from placing the order and delivery. Great value for money very happy thankyou 😃

Rated 5 out of 5 stars

Absolutely great experience. My first time buying from Sport it First and truly couldn't recommend them enough, I'll definitely be purchasing from here again. I ordered on 22nd Jan, my trainers got se... See more

Company details

  1. Clothing Store
  2. Shoe Store
  3. Sportswear Store

Written by the company

Clothing and footwear supplier.


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.0

All reviews

(5,196)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

North face coat for my son

North face coat for my son - he didn’t want it - so emailed to send it back - then a few days later when I was going to pack it up to send back I tried it on and decided to keep it for myself!
Good price & quick delivery- rubbish returns policy though!
Would use this company again.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Great boots

Great boots, delivered from UK across the ocean and continental USA to Seattle. Love the color. Arrived no issue. Thank you!

19 February 2026
Rated 1 out of 5 stars

Bought a pair of boots for my grandson…

Bought a pair of boots for my grandson as a Christmas present and after only been used for two months the sole came off.
Complained but was informed as 30 days has passed nothing could be done.i even sent a photograph
Really disappointed with their response and quality of the boot

23 February 2026
Unprompted review
Rated 2 out of 5 stars

Took order but goods not in stock

Ordered trail running shoes via Debenhams but fulfilled by Sport It First. Took the order and money but Sport It First didn’t actually have the item in stock. Not sure why in this day and age of online shopping that stock control should be an issue.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend, will buy here again

Absolutely great experience. My first time buying from Sport it First and truly couldn't recommend them enough, I'll definitely be purchasing from here again. I ordered on 22nd Jan, my trainers got sent the same day and arrived the 23rd Jan. They were also the lowest price online, no negatives whatsoever.

22 January 2026
Rated 1 out of 5 stars

Cancelled

bought through secret sales at a great discount. Cute little boots for my grand daughters. 2 days later they cancelled the order and refunded. Not because they had a stock issue but because they had decided to increase the price. Disappointingly Secret Sales did not do anything about it either.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

One of the best online shops I've used recently

As always when ordering from a company for the first time, I checked Trustpilot- and there were some reviews that were a bit worrying-nonetheless, they offered Paypal and the stuff I wanted was not in stock anywhere else. Ordered, pretty much showed up the next day, perfect condition, precisely as described, well-packaged. One of the best online shops I've used recently- I'd happily use them again.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling customer service…

Absolutely appalling customer service from start to finish. Sent me the incorrect item twice with colour and the second pair looked worn not new condition as described. There is no or a lack of response from customer services. Therefore I would avoid at all cost.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Good service and delivery as stated.

Made 2 orders now, some work trousers by Dickies, which you can’t seem to get anywhere. Sizes were limited but luckily had my size.
Both orders (separated by 1 month), arrived on time and were as expected.
I can’t fault them.
Thank you.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality item

Quality item, now hard to find, at a good price was delivered quickly in the busiest time of the year. One small delay but I was notified.

22 December 2025
Rated 1 out of 5 stars

Ordered a pair of running shoes on 6/12…

Ordered a pair of running shoes on 2/12 for my girlfriend. Heard nothing except the “order is on its way” email for the next 2 weeks. Contacted Sport It First, they said my order was “lost in transit”. So, a waste of time in the end and short a Christmas present. Useless company.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Recommended!

I have had an excellent purchasing experience and very satisfied with the service and shipping.

21 November 2025

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