Speechify Reviews 6,353

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,672 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and exceptional customer service, often highlighting the personalized and understanding approach they receive. Many people appreciate the quick response times, with issues frequently resolved within minutes or hours, making the overall experience efficient and easy. Reviewers also find the platform beneficial for reading and studying, especially for those with limited time or for whom English is not their native language. However, some customers experienced initial difficulties with the user experience, such as understanding how to load content or encountering restrictions with certain subscriptions. A few people also mentioned being charged for services they didn't request or not realizing their subscription had automatically renewed.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, efficiency, and... See more

Response time

Reviewers mention positive feedback about response time, with many customers reporting incredibly fast... See more

User experience

Clients share positive opinions on user experience, with many finding the app useful for studying, learning,... See more

Subscription

Customers consistently note ambiguous experiences with subscription, with some reporting accidental annual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent support! I was suddenly unable to add bookmarks to any of my documents, whether PDF, Word, or ePub. I reached out to support and Chris helped me incredibly quickly—I received a reply withi... See more

Rated 5 out of 5 stars

I am reg'd blind and have had to use the usual Dragon, high magnification built in readers and sighted help to se the books up or if the print is not good to read them, AI suggested Speechify and i... See more

Rated 5 out of 5 stars

I am very impressed with this program. It is just the thing for people whose eyesight is failing them. I also admire the fact that the text-and-audio combination is perfect for people for whom Englis... See more

Rated 5 out of 5 stars

Speechify is a great app which I use daily. There are some restrictions when trying to export articles from my Sydney Morning Herald subscription which Chris from their support team, who has been most... See more


Company details

  1. Software Company

Written by the company

Speechify is the most used Voice AI assistant for reading, writing, researching, and having fun in the world. Features include text to speech, voice typing, AI podcasts, and talk to Speechify, where Speechify has context on what you're reading. We have both free and premium subscriptions and over 500,000 5-star reviews. You can use our text editor, our Google Chrome Extension, our iOS app, our Mac Desktop app, or our Android app. Speechify users are students, working professionals, and people who like speed-listening. We have over 20 million users. You can also upload any PDF or take photos of pages and have Speechify read them out loud to you. Our Google Chrome extension will read any web page out loud to you. Speechify Premium includes unlimited listening, faster speeds, uploading documents, and downloading MP3s. We also have over 30 lifelike voices, languages, and accents, including Snoop Dogg. Happy listening!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Billing dispute resolved very quickly

I primarily use Speechify for school, and it allows me to go through my university textbooks much more efficiently than reading them. I had a billing dispute where a discount was not applied to my statement, and I was charged an amount other than advertised in a promotion. I messaged the customer service team and had a response within MINUTES. An individual named Chris was assigned to my case and was able to resolve the dispute within the hour. I was not expecting such a quick reply, let alone as quick of a solution. Thanks for the help!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

An Auditory Processing Disorder's Savior!

I am reaching that age where my eyes are starting to struggle with smaller fonts on screens. Beyond just the visual strain, I have an auditory processing disorder, and Speechify’s clean, clear voices have saved me countless times. My current workflow is to have a speech transcribed, feed that text into Speechify, and then I can finally understand it clearly. I truly can't express how much this application has helped me. I’ve recently paired it with Krisp.ai, and the combination is absolute magic for someone with my needs. Highly recommended!

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Super team at Speechify

Super team at Speechify – absolutely friendly, customer‑oriented, and always striving for the fastest solution. It worked perfectly for me, 1A. I can only recommend them.
Boby Babich

26 May 2026
Unprompted review
Rated 5 out of 5 stars

I signed up for Speechify last year and…

I signed up for Speechify last year and it proved to be worth it. The customer service I received from their customer service agent, Chris was nothing less than stellar!!

Thank you, Speechify for offering a great product and hiring exceptional representatives like, Chris!!

Deanne Hoff

25 May 2026
Unprompted review
Rated 5 out of 5 stars

I am old and not tech savvy

I am old and not tech savvy, however I love to listen to books. I was unable to use their platform because of MY LACK of understanding, however, the Customer Service I received from Speechify was exemplary. Aboutly 5 star perfection from Chris and Jennifer. The company has perfect customer service. So easy to talk to and so helpful and kind.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

The podcast creator is exceptional.

The podcast creator is exceptional.
Great coverage, nice language flow, entertaining.
Attention and customer service is more than excellent on all matters.
Today I'm being attended by Chris and as always, kind, courteous, speedy and accurate.
I also enjoy the recorded audios, clear voices and neat work.
Thank you all at Speechify.
Keep up the good work.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

At first I was disappointed that they…

At first I was disappointed that they did not have a customer service phone number. But I filled out the form and within minutes I was chatting with a real person. Props to speechifies customer service. Jean in particular was awesome. She handled my problem quickly and with ease.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

great customer care

I have a MacBook Air. The app does not read amazon kindle. Chris helped me by way of Chrome extension and enable me to activate the listen function in Kindle book. I was so exited. Chris was very patient and understand my problem. Thank you. Thank you...

24 May 2026
Unprompted review

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