The home trial service is amazing! I appreciate having the chance to try a range of frames and have some time to really think, as well as get the opinion of family and friends. It saves making expens... See more
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The online order process was so simple and straightforward. The range of frames to choose from is vast and I absolutely love my new one from Specscart! The delivery was speedy and the prices are much... See more
Absolutely brilliant service. I had my Ray Ban frames reglazed at a fraction of the cost of buying new. The results are outstanding and the service and turnaround time are equally as impressive. I hav... See more
Company replied
Ordered BUSK 7 non prescriptive glasses. These came with free fully loaded lens. Absolutely amazing quality product. Delivered very quickly. The glasses and the accompanying box, pouch, keyring... See more
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Company details
About Specscart.
Written by the company
Shop Glasses
Shop Sunglasses
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Book a Free Eye-Test
Free Try at Home 2.0
Specscart is one of the fastest-growing eyewear startups in the UK. With three physical stores in Manchester and an e-commerce website, we bring 2000+ fashionable eyewear styles made in the UK at unbeatable prices and deliver them in a record-breaking time of 24 hours.
Like superheroes, our brand also has an inspiring origin. Okay, it didn’t involve any radioactive spider bites, but it“s a lot more relatable. Our founder, Sid, broke his eyeglasses just one day before his semester exams. Wandering through Manchester City Centre in search of a replacement, he encountered only overpriced or mediocre options. The glasses he fancied were locked behind high-security displays, priced steeply at over £150. After reluctantly paying a small fortune without the chance to properly try them on, the glasses arrived—too late for his exams. Hope was lost here, but direction and purpose were found.
Sid realised that eyewear, much like shoes, should come with options that cater to different needs and occasions without breaking the bank or compromising on quality. Driven by this idea, Sid envisioned a brand where selecting glasses would be as enjoyable and straightforward as choosing a pair of shoes for different occasions—hence our tagline, “A Frame for Every Game.“
This vision gave rise to Specscart: an award-winning startup, on a mission to revolutionise the eyewear industry by changing the way people perceive glasses, from being a tool of sight correction to a sustainably made fashion accessory, that is a true joy to wear.
OUR PROMISE
At Specscart, we make a commitment to never sell anything that we wouldn’t buy ourselves. This means you receive essential upgrades like anti-glare, anti-UV, anti-scratch, and impact-resistant coatings on all glasses at no extra charge. Plus, every order comes complete with a protective case, designer cleaning cloth, cleaning solution, and a screwdriver. To ensure your vision is at its best, Specscart offers free eye tests for everyone at all our retails stores.
Free Try at Home 2.0
Written by the company
- Try Our Glasses at Home
- Try 4 Frames of your choice and get that with 3 Lenses and a laser light at your home for 7 days. The service is completely free with shipping.
Our Shipping Promise
Free Fast Shipping
We offer free fast shipping on all orders including free 24-hour dispatch on simple prescription and non-prescription glasses (subject to stock availability).
Contact info
Specscart. 10 Union Street, Bury, BL9 0NY, Manchester, United Kingdom
- +44(0)1613125767
- info@specscart.co.uk
- specscart.co.uk
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Had no hassle
Had no hassle , and was in informed about changes concerning my order , if i wanted to proceed .
19 June 2026
Reply from Specscart.
Thank you for taking the time to share your experience. We know that clear communication can make all the difference, especially when something changes, so it's great to hear you felt informed and involved every step of the way.
Providing straightforward, honest service is something we never take for granted, and we're delighted we could make the process an easy one for you.
We look forward to serving you soon.
Team Specscart
Reply from Specscart.
Recommendations are earned, never expected, so seeing yours means a great deal to everyone here. We set out to make buying glasses a genuinely enjoyable experience, and it's incredibly rewarding to know we've left you feeling confident enough to recommend us to others.
Thank you for placing your trust in Specscart.
We look forward to serving you soon.
Team Specscart
False advertisting - Not speedy and terrible communication.
Happily took my order and money on a pair of sunglasses then the following day I get a missed call and a voicemail from one of their staff informing me that they don't actually have stock. Following this, they attempted to side-sell me a different pair of lenses.
Had this been made clear to me when I made the purchase, I would have shopped elsewhere - I'm now in limbo trying to cancel my order so I can purchase some others in-time for my holiday plans.
The staff member also mentioned they would follow-up with an email containing all of the information regarding the stock issue and subsequent offerings to put their mistake right but this was never acted upon.
I had to chase this up myself with their live chat bot - an absolute faff all round.
Gave them a chance - would typically shop elsewhere but decided to give them a try since they're local and offer a 'Rocket Service' for delivery - I think this must be similar to Mr Bezos' Blue Origin story, bit of a non-starter.
Update - Following my complaint, they've now apparently issued a 7-10 day refund but nothing to remedy the used first-order 10% discount that my account has now used/not used.
All round shocker, wouldn't recommend.
26 June 2026
Unprompted review
Reply from Specscart.
Hi Terry,
We’re really sorry for the experience you’ve had here.
This clearly wasn’t the smooth service we aim to provide, especially when you were ordering sunglasses for your holiday and had chosen us because we’re local and offer faster delivery.
We completely understand how frustrating it must have been to place an order, only to be told afterwards that the frame was not available.
Your refund has now been issued, but we also understand your point about the first-order discount being used on an order that could not be fulfilled. We will be more than happy to allow this discount in the future should you be kind enough to allow us the opportunity in the future to serve you and make this right.
We’re sorry again for the inconvenience and for falling short on this occasion.
Best Wishes,
Team Specscart.
Great products
Great products, easy service to use. Very quick processing and delivery. Very happy
26 June 2026
Reply from Specscart.
Making it easy for people to find the right glasses without long waits has always been one of our biggest priorities, so it's brilliant to know that's exactly how your experience felt.
Thank you for choosing Specscart and for sharing your feedback. Knowing you're happy with both the products and the service is exactly what keeps the team motivated every day.
We look forward to serving you soon.
Team Specscart
Cheap reading glasses.
I wanted some replacement cheap reading glasses, I was very happy with them and the speed the order were processed and delivered.
I would recommend and would probably order again, however watch out for the extra costs like recommended thin lenses for £27
The nice cases, little repair tool and cleaning fluid where a welcome extra.
19 June 2026
Reply from Specscart.
Thank you for taking the time to leave such balanced feedback. It's great to know you found the ordering process straightforward and that your new reading glasses arrived quickly and met your expectations.
We also appreciate you highlighting the lens upgrade. We always aim to recommend the most suitable option based on a customer's prescription so they can make an informed choice, while ensuring the final decision is entirely theirs.
I'm delighted the little extras in the package were appreciated, and we're grateful for your recommendation. We hope to welcome you back again in the future.
We look forward to serving you soon.
Team Specscart
Exceptional service again
I have had from you before so knew how efficient and speedy the service was. The tracking system keeps you up to date at all stages of the process. It was easy to upload my prescription from Specsavers. Will use again.
26 June 2026
Reply from Specscart.
There's something particularly rewarding about welcoming a returning customer back. Knowing your previous experience gave you the confidence to choose us again is a trust we never take for granted.
We've worked hard to make every step of the journey as straightforward and transparent as possible, so it's fantastic to know that made a difference. Thank you for your continued support, we're delighted to have you as part of the Specscart community.
We look forward to serving you soon.
Team Specscart
The whole experience was just amazing
The whole experience was just amazing. Right from home trial to ensuring a verifocal fix is correct, prompt delivery, and high-quality glasses. Every touchpoint was professional, polite, and prompt. You have a loyal customer.
24 June 2026
Reply from Specscart.
Building lasting relationships is far more important to us than simply fulfilling an order, so reading that we've earned your loyalty is incredibly rewarding.
From the moment you tried your frames at home through to making sure your varifocals were just right, every part of your journey was handled by people who genuinely care about getting things right. I'll be sure to share your feedback with the team, as they'll be proud to know their dedication has made such a positive difference.
Thank you for placing your trust in Specscart. We look forward to looking after you for many years to come.
We look forward to serving you soon.
Team Specscart
Reply from Specscart.
Comments like this may be short, but they have a big impact on the team. Knowing you've had such a positive experience across the board is exactly what we strive for every single day.
Thank you for your support and for taking the time to leave us such kind feedback.
We look forward to serving you soon.
Team Specscart
Great for emergency glasses
I don't recall every giving a trust pilot review but this company really pleasantly surprised me. Very fast!
25 June 2026
Reply from Specscart.
It's always a privilege when someone leaves their very first Trustpilot review for us. We know there are plenty of places to buy glasses, so hearing that we exceeded your expectations really means a lot.
When people need glasses in a hurry, they should be able to rely on a service that delivers without compromise. Thank you for putting your trust in Specscart and for taking the time to share your experience.
We look forward to serving you soon.
Team Specscart
This is my second order
This is my second order
Your staff are friendly and helpful
Your product is first class
Your delivery is excellent
25 June 2026
Reply from Specscart.
Welcoming a customer back for a second order is something we're always grateful for. It tells us we're doing more than just supplying glasses, we're building trust, and that's incredibly important to us.
Your kind words about the team, the quality of our eyewear and the service you've received will mean a great deal to everyone here. Thank you for choosing Specscart once again.
We look forward to serving you soon.
Team Specscart
Reply from Specscart.
Nobody wants to discover there's an issue with their prescription, so I'm really pleased the team was able to put things right without delay. Looking after our customers doesn't stop once an order has been delivered, and it's good to know that came across in your experience.
Thank you for your trust and your kind words.
We look forward to serving you soon.
Team Specscart
2 Pairs Purchased & they're Perfect!
I've now purchased 2 pairs of glasses from Specscart and I'm really pleased with both pairs. The 'try at home' experience is easy to do and really useful. Communications once you've ordered is quick and I was able to sort a tricky situation out fairly pain free with my first pair. Then when I ordered my second, everything was kept on file so we didn't have to repeat any processes. Delivert us quick and the glasses are well packaged. Would highly recommend!
24 June 2026
Reply from Specscart.
There's nothing more rewarding than seeing someone come back for another pair. We work hard to make every step feel effortless, and it's great to hear that your second order was even smoother thanks to everything already being in place.
I'm also pleased to know the Home Trial helped you choose with confidence and that the team could make things straightforward when you needed a little extra support. That's exactly the kind of experience we want every customer to have.
Thank you for your recommendation and for choosing Specscart again. It really does mean a lot to us.
We look forward to serving you soon.
Team Specscart
I wanted a pair of sunglasses re glazed…
I wanted a pair of sunglasses re glazed and back in time for my holiday in 10 days time. I sent them 24 hour tracked and received them back less than 48 hours later. Half the price of the high street, extremely happy with them and the support and help I received from Ansh. Highly recommend Specscart and will definitely use again - thanks.
24 June 2026
Unprompted review
Reply from Specscart.
There's something especially satisfying about helping someone get ready for a holiday without the added worry of whether their glasses will arrive in time. We know how important those deadlines can be, so it's fantastic to hear everything came together just when you needed it.
I'm also delighted Ansh was able to support you throughout the process. I'll be sure to pass on your kind words, as they'll mean a great deal to him personally.
Thank you for trusting us with your frames, and for recognising that great service doesn't have to come with a high street price tag.
We look forward to serving you soon.
Team Specscart
Had to chase as it took longer than…
Had to chase as it took longer than normal for specs to arrive (although that was apparently a problem beyond their control), otherwise 5*
24 June 2026
Reply from Specscart.
Thank you for your honest feedback. While we always aim to deliver as quickly as possible, there are occasionally circumstances outside our control that can affect delivery times. Even so, we know how important it is to keep our customers informed, and we'll continue working to make that part of the experience even better.
I'm really pleased that, despite the delay, we were still able to earn such a positive overall impression. We truly appreciate your understanding and your support.
We look forward to serving you soon.
Team Specscart
Excellent service
Excellent service. Great new tinted prescription lenses and very fast production and delivery 👍🏻
24 June 2026
Reply from Specscart.
It's always rewarding to know we've delivered on both quality and speed. We put just as much care into crafting every pair of lenses as we do into getting them to our customers as quickly as possible, so your feedback is a real boost for the team.
Thank you for choosing Specscart. We hope your new tinted prescription lenses serve you well for many adventures to come.
We look forward to serving you soon.
Team Specscart
Excellent service and communication
Excellent service and communication. I am very impressed and would certainly use again and recommend.
19 June 2026
Reply from Specscart.
It's incredibly rewarding to know we've made such a positive impression. We believe great service is built on keeping customers informed, delivering on our promises, and making the whole experience as straightforward as possible.
Thank you for your recommendation and for putting your trust in Specscart. We look forward to welcoming you back again.
We look forward to serving you soon.
Team Specscart
Prescription sunglasses in a rush
Needed some prescription sunglasses in a rush just before a holiday - how simple and efficient Specscart was. I was a bit dubious, but having ordered at 8pm on Wednesday there my sunglasses were in my hands by Friday afternoon. Great service and very quick delivery.
Prescription and fit perfectly fine.
I think its a little difficult to judge the quality of the frames without seeing them in your hands, if you need a basic pair of specs made well and delivered quickly I would have no hesitation in recommending Specscart. Thanks.
19 June 2026
Reply from Specscart.
It's always nice to prove that ordering glasses online can be every bit as reliable as people hope. We know there can be a little uncertainty the first time, especially when you're working to a deadline, so it's incredibly rewarding to hear we earned your confidence.
Thank you as well for your balanced feedback. We completely understand that choosing frames online is a different experience to seeing them in person, which is exactly why we're always looking for ways to make that decision easier for our customers.
We really appreciate your recommendation and hope your new sunglasses are the perfect companion for your holiday.
We look forward to serving you soon.
Team Specscart
Lovely frames, smashing glasses
I visited the website and saw several pairs of frames I liked. Had them delivered for a home trial - excellent idea - and they arrived promptly and well packaged. Loved 1 frame and set about purchasing some varifocals with thinned transition lenses. All went well until I tried to pay for them. There was a discount code available at checkout which I qualified for as they came to £270. But it wouldn't work. I tried on a different device but still no joy so I rang the customer services department and thats where it all went a bit wrong. I got a member of staff who clearly had some training needs. My issue wasn't resolved HOWEVER, I was then contacted by Tamsin who took ownership of the matter and the rest of my experience was great.
I am super pleased with my glasses and have already recommended Specscart to a friend
23 June 2026
Unprompted review
Reply from Specscart.
Hi Clare,
Thank you for your feedback. We are very sorry to hear about your experience and apologise for the frustration caused while trying to place your order.
We're pleased to see that your order was eventually completed successfully with the discount applied, but we understand that doesn't take away from the difficulties you faced. We have tried reaching out and left a voicemail yesterday, as we'd appreciate the opportunity to learn more about what happened and discuss your experience further.
Thank you again for bringing this to our attention.
Kind Regards,
Team Specscart
Reply from Specscart.
It's amazing how much difference a quick turnaround can make when you're waiting for new glasses. Knowing everything arrived promptly and lived up to your expectations for quality is exactly the outcome we hope for with every order.
Thank you for choosing Specscart and for taking a moment to share your experience. We really appreciate your support.
We look forward to serving you soon.
Team Specscart
I tried their try-at-home service
I tried their try-at-home service. Worked really well - and you get reminders to return the trial box in good time. Slick service.
26 May 2026
Reply from Specscart.
Trying on frames at home should feel just as easy as visiting a store, so it's fantastic to know the experience worked so well for you. We've put a lot of thought into making the Home Trial service as simple and convenient as possible, right through to the reminders that help keep everything hassle-free.
Thank you for giving it a try and for sharing your feedback. It's greatly appreciated.
We look forward to serving you soon.
Team Specscart
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