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Specscart. Reviews 

6,198
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including glasses, frames, and lenses, often noting the premium presentation and useful accessories. Many people highlight the fantastic service, describing the ordering process as easy and efficient with excellent communication, alongside exceptionally fast delivery and overall value. However, some customers also noted issues with their orders, specifically receiving glasses with incorrect prescriptions or entirely wrong frames. These experiences included lenses that did not match the ordered prescription, causing blurred vision, and instances of receiving different frames.

What people talk about most

Product

People report positive experiences with product quality, often praising the excellent quality of their... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, incredible, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of the glasses,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Reviewers highlight positive aspects of order, with many praising the easy and quick ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product with fantastic service. Fast turn around. Ordered prescription glasses. The whole procedure was simple. I particularly liked the fact that I was kept informed of each stage of the or... See more

Company replied

Rated 5 out of 5 stars

Ordered BUSK 7 non prescriptive glasses. These came with free fully loaded lens. Absolutely amazing quality product. Delivered very quickly. The glasses and the accompanying box, pouch, keyring... See more

Company replied

Rated 5 out of 5 stars

Ordered on the Wednesday 24th evening and I was wearing the sunglasses by the Friday morning, super speedy service. The glasses are perfect and there's a good selection of tints available. Also in... See more

Company replied

Rated 5 out of 5 stars

I have used this company for 4 years and ordered numerous pairs of glasses as my prescription has changed. Single vision, varifocals and tinted. The service has always been fantastic and they offer re... See more

Company replied


Company details

  1. Glasses Store
  2. Eye Care Center
  3. Optician
  4. Sunglasses Store

About Specscart.

Written by the company

Specscart.

Specscart is one of the fastest-growing eyewear startups in the UK. With three physical stores in Manchester and an e-commerce website, we bring 2000+ fashionable eyewear styles made in the UK at unbeatable prices and deliver them in a record-breaking time of 24 hours.

Like superheroes, our brand also has an inspiring origin. Okay, it didn’t involve any radioactive spider bites, but it“s a lot more relatable. Our founder, Sid, broke his eyeglasses just one day before his semester exams. Wandering through Manchester City Centre in search of a replacement, he encountered only overpriced or mediocre options. The glasses he fancied were locked behind high-security displays, priced steeply at over £150. After reluctantly paying a small fortune without the chance to properly try them on, the glasses arrived—too late for his exams. Hope was lost here, but direction and purpose were found.

Sid realised that eyewear, much like shoes, should come with options that cater to different needs and occasions without breaking the bank or compromising on quality. Driven by this idea, Sid envisioned a brand where selecting glasses would be as enjoyable and straightforward as choosing a pair of shoes for different occasions—hence our tagline, “A Frame for Every Game.“

This vision gave rise to Specscart: an award-winning startup, on a mission to revolutionise the eyewear industry by changing the way people perceive glasses, from being a tool of sight correction to a sustainably made fashion accessory, that is a true joy to wear.

OUR PROMISE

At Specscart, we make a commitment to never sell anything that we wouldn’t buy ourselves. This means you receive essential upgrades like anti-glare, anti-UV, anti-scratch, and impact-resistant coatings on all glasses at no extra charge. Plus, every order comes complete with a protective case, designer cleaning cloth, cleaning solution, and a screwdriver. To ensure your vision is at its best, Specscart offers free eye tests for everyone at all our retails stores.

Free Try at Home 2.0

Written by the company

Try Our Glasses at Home
Try 4 Frames of your choice and get that with 3 Lenses and a laser light at your home for 7 days. The service is completely free with shipping.

Our Shipping Promise

Free Fast Shipping

We offer free fast shipping on all orders including free 24-hour dispatch on simple prescription and non-prescription glasses (subject to stock availability).

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(6,198)

2,309 reviews in the last 12 months

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Rated 5 out of 5 stars

Slick process and superb result

The acquisition process from start to finish is straightforward and customer focused, which I truly appreciate. I could not be happier with my varifocal specs. Brilliant, thank you.

30 June 2026
Specscart. logo

Reply from Specscart.

Thank you for such a kind review.

Making the journey feel simple while giving customers the support they need has always been important to us, especially with varifocals. It means a great deal to know the experience felt straightforward from beginning to end, and even more so that you're so pleased with your new glasses.

Thank you again for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

The process is very clear and swift

The process is very clear and swift. The cost is incredibly low and the standard high. I have recommended them to my friends. I can't say much but than that.

24 June 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

It means a great deal to know you found the whole experience clear, straightforward and good value. Hearing that you've already recommended us to your friends is one of the biggest compliments we could receive, and we're truly grateful for your support.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

First time buyer from specscart

First time buyer from specscart. Previously ordered from another glasses online website. I found a pair of glasses I liked and was fortunate to try at home.
I was so impressed to receive my new prescription glasses within 2 days and the accessories the case and box it came in was better than others very impressed, I will buy again from this company. Thankyou guys
Jamie

26 June 2026
Unprompted review
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Reply from Specscart.

Thank you, Jamie, for giving Specscart a try and for taking the time to share your experience.

It's especially rewarding to know we made a strong first impression. We want every part of the journey, from trying frames at home to receiving the finished glasses, to feel simple, quick and thoughtfully put together. I'm delighted the presentation and the little extras stood out just as much as your new glasses.

We really appreciate your support and look forward to welcoming you back.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Easy on line ordering of samples to try…

Easy on line ordering of samples to try at home. Totally cost free. Returns envelope included in package. Ordering is a simple affair (you can upload your prescription if you want to rather than write it down). Choice of sample lenses included in package. Had to send photo of me wearing the chosen pair of glasses, so don't send back the box until you receive confirmation your order has been approved! Nice easy people to talk to on the phone. What's not to like.
Update: New glasses have arrived. My 1st pair of varifocals and very happy with the result. Adjusted to them in no time at all. Arrived in sturdy (reusable) box, cleaning fluid, case, cloth and prescription printed on a credit card to keep. Overall a very good experience and would happily recommend and use again.

29 June 2026
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Reply from Specscart.

Thank you for such a thoughtful review.

We designed the home trial to take as much uncertainty out of buying glasses online as possible, so it is wonderful to know you found the whole process clear, convenient and well supported. Whether it's the prescription upload, the measurement checks or simply being able to speak to someone when needed, we want every step to feel straightforward and personal.

Thank you again for choosing Specscart and for taking the time to share your experience.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Specscart offers amazing service

Specscart offers amazing service, it was uncomplicated at every stage and my new glasses ( new lenses in my used frames) were back with me very quickly and have saved me over £100. Would definitely recommend and will definitely use again

29 June 2026
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Reply from Specscart.

Thank you for taking the time to leave such a kind review.

I'm delighted the reglazing process felt simple from start to finish and that we could help you keep a pair of frames you already loved. Giving customers a high-quality, cost-effective alternative to replacing perfectly good frames is something we care strongly about.

Your recommendation means a great deal to us, and we look forward to helping you again in the future.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Excellent service

Excellent service, easy website, quick to send my glasses back and they are perfect - free lense cleaner and spray - love it

29 June 2026
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Reply from Specscart.

Thank you for your lovely review.

We work hard to make every part of the experience feel simple, from using the website to receiving your finished glasses, so it is wonderful to know everything went smoothly. I'm also delighted the little extras were appreciated.

Thank you again for choosing Specscart. Your support means a great deal to us.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Ordered the glasses

Ordered the glasses, came very quickly
Very happy with them

28 June 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

It is lovely to know your glasses arrived quickly and, most importantly, that you're so pleased with them. We really appreciate your support and hope they serve you well for years to come.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

My first experience with specscart so…

My first experience with specscart so slightly apprehensive. The website and buying process was simple and easy to understand so I sat back and waited.
Absolutely delighted when specs arrived. Nicely presented and packed, lens cleaner a thoughtful touch. I'd have no hesitation in recommending to friends and family and will use them again.

16 June 2026
Unprompted review
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Reply from Specscart.

Thank you for giving Specscart a try and for taking the time to share your experience.

I completely understand that ordering glasses from a new company for the first time can feel like a bit of a leap, so it means a great deal to know the process gave you confidence from the outset. I'm delighted your glasses lived up to your expectations, and it's lovely to hear the presentation and little finishing touches were appreciated too.

Your recommendation means a great deal to us, and we look forward to welcoming you back.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Great service and value

Great service and value. Really easy to use website and quick delivery.

28 June 2026
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Reply from Specscart.

We've always believed buying glasses should be straightforward, affordable and enjoyable, so it's lovely to hear that's exactly how your experience felt. From the moment you visited our website to the day your order arrived, it's great to know everything came together seamlessly.

Thank you for your support. We really appreciate you choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Arrived very quickly

Arrived very quickly. Very happy

27 June 2026
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Reply from Specscart.

There's something satisfying about an experience that simply goes to plan. I'm delighted your order reached you so quickly and, most importantly, that you're happy with it.

Thank you for choosing Specscart and for taking a moment to share your feedback.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Great efficient quality service and products

Tamsin at customer services was amazing! She help me with my order and ensured it came the next day. Fuss free process, great prescription sunglasses in an aftercare box, great price with next day delivery. I will definitely order from here again.

27 June 2026
Unprompted review
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Reply from Specscart.

Going the extra mile when it really matters is something we're incredibly passionate about, so it's wonderful to know the team was able to help get everything to you in time. I'll make sure Tamsin sees your kind words—they'll mean a great deal to her.

It's equally rewarding to hear you enjoyed every part of the experience, from the sunglasses themselves to the presentation and aftercare. We believe those little details make all the difference.

Thank you for choosing Specscart. We can't wait to welcome you back for your next pair.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Nice shaped glasses

Nice shaped glasses. Lightweight and a good fit. In my opinion, value for money, The amber lens is very relaxing on the eye.

27 June 2026
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Reply from Specscart.

It's lovely to hear you've found a pair that feels just right. Comfort is just as important as style, so knowing the fit, lightweight feel and amber lenses have all made a positive difference is incredibly rewarding.

We believe great eyewear should be something you enjoy wearing every day, and we're delighted your new glasses have lived up to that expectation.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

I’ve worn varifocals for a number of…

I’ve worn varifocals for a number of years and bought these from various high street opticians. The glasses from Specscart were half the price so I thought I’d give them a try. Totally impressed by the service; the communications were timely and kept me up to date at each stage of the process and the quality is great (and I choose frames from the lower price range as I didn’t know what to expect). I will not hesitate to use Specscart again.

19 June 2026
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Reply from Specscart.

Choosing to try somewhere new, especially for varifocals, takes a leap of faith, so it's incredibly rewarding to know we exceeded your expectations. We've always believed that premium eyewear and attentive service shouldn't come with a premium price tag, and it's wonderful to hear that came through in your experience.

Knowing you'd happily choose us again is the greatest endorsement we could ask for. Thank you for giving Specscart the opportunity to earn your trust.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Nervous at first about ordering…

Nervous at first about ordering varifocals i had great, clear comms throughout the ordering process and im very happy with the finished product

26 June 2026
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Reply from Specscart.

Taking the leap to order varifocals online can feel like a big decision, so it's especially rewarding to know we were able to make that experience feel straightforward and reassuring. We believe clear communication is just as important as the glasses themselves, particularly when customers are trying something new.

Thank you for placing your trust in us. We're delighted your new varifocals have lived up to your expectations.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

I contacted specscart for advice

I contacted specscarts chat line before placing an order for a re lens on a specific pair of sunglasses. I was able to speak to a brilliant advisor in Kapil. I had explained the time frame in which I needed the lens replacement and Kapil went above and beyond to try to accommodate me. Honestly the most helpful and efficient service I have received of any company ever. Thanks.

25 June 2026
Unprompted review
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Reply from Specscart.

Knowing we could give you the confidence to place your order after that first conversation is incredibly rewarding. We believe great customer service starts long before an order is placed, especially when someone needs advice or is working to a tight deadline.

I'll make sure Kapil sees your kind words. Going the extra mile for our customers is something he cares deeply about, and I'm delighted he was able to make such a positive difference to your experience.

Thank you for putting your trust in Specscart. Your feedback means a great deal to the entire team.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Beautiful frames for small lenses

Just classic, beautiful and good quality frames which I have not been able to find in stores. I am not a fan of frames for big lenses which have been in for a while now. Very happy that I can always find them here.

27 June 2026
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Reply from Specscart.

Finding the right frames should never mean following the latest trend, so it’s wonderful to know we’ve been able to offer exactly what you’ve been looking for. We believe everyone deserves a choice that suits their own style, and we’re delighted that our collection continues to be a place you can rely on for timeless designs.

Thank you for your continued support. It means a great deal to know you’ve found a home for frames that truly suit you.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

The service was great yet agaain

The services was great yet again. A pair of glasses i had ordered had been rejected on the final check. I had good communication from Specscart , I selected another pair and my order was sent out very quickly.

20 June 2026
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Reply from Specscart.

It's always rewarding to welcome back returning customers, and we're grateful you've chosen to place your trust in us again. While it's never ideal for a pair not to pass our final quality checks, we'd much rather catch something before it reaches you than compromise on the standards we set ourselves.

I'm pleased the team kept you informed throughout and helped get everything back on track quickly. Thank you for your continued support, it really does mean a great deal to all of us.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Top quality!

Amazing service, glasses are great quality and fit. Big ups 👏🏼

26 June 2026
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Reply from Specscart.

Thank you for taking the time to leave such a brilliant review. Knowing your glasses look and fit just as they should is exactly what we hope for with every order, and your kind words are a real boost for the whole team.

We really appreciate your support and your enthusiasm. It means more than you know.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Awesome service i cant believe how…

Awesome service i cant believe how quickly my glasses came back with new lenses. Excellent work A*****

26 June 2026
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Reply from Specscart.

Thank you for such wonderful feedback. We know how important it is to get your glasses back as quickly as possible, so it's fantastic to hear the turnaround exceeded your expectations.

The team takes great pride in delivering high-quality reglazing without compromising on speed, and your kind words are a real credit to everyone involved.

We truly appreciate your support.

We look forward to serving you again.

Team Specscart

Rated 5 out of 5 stars

I will be raving about Specscart after this purchase

Recently bought two pairs of single vision specs for reading and screen use, and boy have they upped their game!

Previously used them and was very happy, but now my specs arrive in premium packaging with a very nice slim hard-case, cleaning cloth, bottle of lens cleaning solution and micro screwdriver tool you can hang on a keyring.

The specs are perfect; given my very strong prescription (one pair goes up to +10.7) and severe astigmatism, they have managed to keep the lenses very thin and at <£100 for both pairs they were exceptionally good value.

It's rare that I'm so impressed with a retail experience, particularly when it comes to my eye-wear, but I will be raving about Specscart after this purchase.

26 June 2026
Unprompted review
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Reply from Specscart.

Reading a review like this is incredibly special because it reflects everything we've been working so hard to improve. We want every order to feel like something worth opening, with thoughtful finishing touches that make the experience just as enjoyable as the product itself.

Knowing we've been able to deliver comfortable, high-quality eyewear for a prescription as complex as yours is especially rewarding. Our team takes great pride in making great vision accessible without eye-watering prices, and hearing that we've exceeded your expectations means the world to us.

The biggest compliment of all is knowing you'll be telling others about your experience. Thank you for your trust, your support, and for taking the time to share such generous feedback.

We look forward to serving you soon.

Team Specscart

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