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Rated 5 out of 5 stars

Amazing company. Top quality vapes and liquids but their customer service is the best I’ve ever had. Used them for years and will continue to do so. Always an AMAZING service. ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

l have no complaints whatsoever about Sparks! Their kits are great value & sent out very quickly. When l had a problem with a battery, Wayne was very helpful & friendly, & sent me a new kit free of ch... See more

Company replied

Rated 5 out of 5 stars

Bought the Sparks eGO CE4 quick start kit that includes tobacco liquid and also another 2 bottles of e-liquid arrived next morning and I started vapeing straight away,, Ideal starter kit at a great p... See more

Company replied

Rated 5 out of 5 stars

I saw friend using an e-pipe & was impressed by the quality of appearance. He explained the benefits & applauded the quality of service of Sparks. I took his advice & was not disappointed. Will recomm... See more

Company replied

Company details

  1. Electronic Cigarette Store

Information provided by various external sources

Sparks e-cigarettes a complete range of electronic cigarettes - Starter Kits, Disposables, e-Cigars, e-Shisha , e-liquids - 30 Day Money Back Guarantee - Free UK Delivery on orders over £45 - Full Product Support - 0845 689 0064


Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

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Rated 4 out of 5 stars

Great customer service

Absolutely great service, very hard to find anywhere these days. This is the 3rd online vaping store I have shopped with & so far the best, even though some of the items are slightly more expensive. Wayne is of big help especially when I'm only 5 months into vaping. Have bought some as gifts & my friends loved their kits. Highly recommended.

6 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Leslie many thanks for your review .. "Keep Vaping"

Rated 5 out of 5 stars

Bend-over-backwards Customer Service

I ordered a Sparks Mini E-Pipe from Sparks and it arrived next day. It's a lovely bit of kit; well made and sturdy. I absolutely love it.

Unfortunately there was a slight problem with charging the batteries. I reported this to Sparks via their website and within ten minutes they phoned me to give me some assistance. I was still having problems so I got in touch and they sent me a new charger and batteries by next day courier! Now all is well and I'm a very happy chap.

I work in online retail, so I totally understand that problems can and do occur. The true test is how a company sorts out any issues. Sparks have passed this test with flying colours and then some. I am 100% confident in buying from them again and recommending to my friends.

5 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Adam many thanks for this review !!

Rated 5 out of 5 stars

Sparks has converted a 4 packet a day smoker!

I found this company via Amazon and from the first time I rang them I have found them so friendly and helpful. Dealt mostly with Wayne or Hannah and they have gone out of their way to help especially as I live part of the year in Turkey. My partner who smoked 4 packets a day as almost fully converted to "vaping" only having the very odd cigerette now and again. The difference it has made to the house (especially in the winter with the windows shut) is unbelievable and I am very grateful to Sparks for that. My partner's boss is trying it out at the moment and I have just placed my 4th order with Sparks Also other friends are looking to try too.

4 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Jane you are a great customer and a pleasure to deal with xx

Rated 5 out of 5 stars

fantastic service and after care.

i would recommend Sparks to anyone with complete confidence. the service and advice i got from Wayne was superb, he left me feeling not only happy with my products but as if i had gained a new friend. 10/10
keep it up mate and good luck for the future.
lee chadd

4 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Thanks Lee really appreciate your support !!

Rated 5 out of 5 stars

Excellent

Good product, speedy delivery and excellent service.

4 January 2014
Unprompted review
Sparksecigs logo

Reply from Sparksecigs

Thanks Ricky for our first review ..!

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