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Rated 4 out of 5 stars

Took a minute to go through verification for withdrawal but when the verifications were made the money came almost instantly. I was worried after reading some of the comments on here and it did take a... See more

Company replied

Rated 2 out of 5 stars

I have tried multiple times to resolve this- I get 7% weekly cashback, and yet I wagered a total of $2700 this week alone, and got $46.92 back. I have reached out to support repeatedly and was tol... See more

Company replied

Rated 1 out of 5 stars

STAY AWAY. Asked me to deposit money to confirm my account for a withdrawal. Hell nah. I don’t trust that way to complicated to verify ect . Go with a better site like roobet or stake or any other cry... See more

Company replied

Rated 5 out of 5 stars

This is a really good casino, my cash outs are always instant. If I had any issues the support staff are always friendly and helpful. I did have a lottle issue that was delt with very fast and quickly... See more

Company replied

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2.8

Average

TrustScore 3 out of 5

26 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Crooks - Absolutely awful

Absolutely awful, these guys are crooks. Promise cash back and tiers but seems like nothing works. Good like the plague!

23 March 2026
Unprompted review
Bluffbet logo

Reply from Bluffbet

Hello Al,

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations, and we understand that the cashback system can sometimes feel confusing.

As we were unable to locate an account matching your review, we couldn’t perform an account-specific check. However, to clarify: our Loyalty Program cashback is calculated weekly based on the level reached by Sunday. For example, if a customer moves from Level 2 to Level 4 during the week, the cashback paid on Monday will be based on Level 4. Rewards are credited by 14:00 every Monday.

You can find full details about level requirements and how to earn points here:
https://bluffbet.com/en-ca/promotions/vip-program

If you’d like, our 24/7 support team will be happy to guide you step by step and answer any questions.

Best regards,
Bluffbet Team

Rated 1 out of 5 stars

The pay back are not there it a real…

The pay back are not there it a real scam

23 March 2026
Unprompted review
Bluffbet logo

Reply from Bluffbet

Hello Adrien,

Thank you for your feedback. We are sorry to hear that your experience with our brand did not meet your expectations.

We would like to inform you that within our Loyalty Program, cashback is granted weekly based on your level. Each payout corresponds to the level the customer has reached by Sunday. For example, if a customer is at Level 2 on Monday and reaches Level 4 by Sunday, the weekly reward paid on Monday will be calculated based on Level 4. Weekly Cashback or WinBoost rewards are credited to customer accounts no later than 14:00 on Mondays.

We can see that your account was opened only yesterday. Any eligible cashback will be calculated based on your activity up to Sunday and, if applicable, will be credited to your account on Monday at the specified time.

You can review the full campaign details here:
https://bluffbet.com/en-ca/promotions/vip-program

Additionally, our support team will also be sending you an email with detailed information regarding the campaign.

You may also reach out to our 24/7 support team at any time for further assistance — they will be happy to guide you through the cashback process and clarify any questions you may have. We appreciate you taking the time to share your feedback.

Best regards,
Bluffbet Team

Rated 5 out of 5 stars

Fast withdrawals fun people to talk to…

Fast withdrawals fun people to talk to you awesome games

2 March 2026
Unprompted review
Bluffbet logo

Reply from Bluffbet

Hello Butch,
Thanks so much for your review! It’s great to hear you’re having fun and enjoying the fast withdrawals.
Thanks for being part of it!

Bluffbet Team

Rated 5 out of 5 stars

Easy withdrawal plenty of games

Easy withdrawal plenty of games

2 March 2026
Unprompted review
Bluffbet logo

Reply from Bluffbet

Hello Bikash,

Thanks for sharing your experience!
Easy withdrawals and wide selection of games are exactly what we aim for.
We appreciate you playing with us!

Bluffbet Team

Rated 2 out of 5 stars

I have tried multiple times to resolve…

I have tried multiple times to resolve this- I get 7% weekly cashback, and yet I wagered a total of $2700 this week alone, and got $46.92 back. I have reached out to support repeatedly and was told it is correct. I want all of my cashback corrected, or a detailed wagering report, because this is 1000% wrong. I have almost 22,000 VIP tier points, and don’t believe this values my play.

This has gone on for MULTIPLE weeks. I purposely did NOT withdrawal because I knew there was a problem. I expect this to be fixed and resolved within 24-hours, because support never responds quickly even though I am supposed to have priority customer service.

Until this is resolved- I will not make another deposit. I’ve played consistently for over a year, and this is discouraging.

16 January 2026
Unprompted review
Bluffbet logo

Reply from Bluffbet

Dear Taylor,

Thank you for sharing your concerns. We understand how frustrating this situation can be, especially given your ongoing loyalty and VIP status.

We’d like to clarify that weekly cashback is not calculated based on total wagered or deposited amounts. In line with our campaign terms, cashback is based on net losses during the weekly period. This includes all real-money bets, wins, losses, and withdrawals, while jackpot winnings are excluded.
Our system automatically tracks and calculates every individual bet, win, and loss throughout the campaign period, and bonuses are credited accordingly. This is why the cashback amount may not directly correspond to a flat percentage of the total wagered amount.

For full transparency, your dedicated account representative will reach out to you within today to provide a more detailed explanation of your weekly calculations and address any remaining questions you may have.
We appreciate your loyalty and the time you’ve taken to share your experience.

Best Regards,
The BluffBet Team

Rated 5 out of 5 stars

Over all I'd say this is a good site to…

Over all I'd say this is a good site to gamble and have fun. The winning ratio is better than other sites probably better than Roobet and Stake.
I just haven't won big but I know I will and it will pay off everything that I have spent.

11 December 2025
Unprompted review
Bluffbet logo

Reply from Bluffbet

Hello Di,
Thank you for taking the time to share your feedback. We appreciate your positive comments and are pleased to hear that you are enjoying the platform and finding the winning ratio favorable compared to other sites. We wish you the best of luck and hope your experience continues to be enjoyable and rewarding.
Thank you for choosing our platform.

Bluffbet Team

Rated 5 out of 5 stars

Very good casino

This is a really good casino, my cash outs are always instant. If I had any issues the support staff are always friendly and helpful. I did have a lottle issue that was delt with very fast and quickly, tge support staff even called me to talk about my issue to resolve it which in my eyes was absolutely awesome..... I am changing my review for this reason as well as I really really like that when playing with bonus money the play through isn't some ridiculous amount, I also love that my birthday bonus was free money no play through. And a few of the games they have that I can't seem to find on other casinos so these 3 games and the fast withdrawals and the amazing support staffwill keep me coming back... I been dealing with a company for 8 months over $80 and every time they email me they ask me the same questions, I have alot of respect for the support staff at bluffbets and thank you so much for actually supporting your customers..... It goes along way :).

18 December 2025
Unprompted review
Bluffbet logo

Reply from Bluffbet

Dear Tracy,

Thank you for sharing your honest feedback.

We’re pleased to hear that you’re satisfied with our fast cash-out times. That said, we sincerely apologize for the inconvenience caused by being logged out during gameplay. We understand how frustrating this can be, especially when it happens during free spins, and this is something our technical team is actively reviewing.
Your comments regarding customer support have been taken seriously. Even when an issue seems minor, the process should never feel complicated or dismissive, and we are working internally to improve how such cases are managed.

We appreciate you taking the time to raise these points. Going forward, we are committed to improving your experience and delivering a level of service that truly deserves a five-star rating as our journey together continues.

Bluffbet Team,

Rated 5 out of 5 stars

It's a good casino,very enjoyable and…

It's a good casino,very enjoyable and customer service is easy and understanding to talk too,games are fun and withdraws are fast and simple.

3 December 2025
Unprompted review
Bluffbet logo

Reply from Bluffbet

Thank you very much for your kind feedback!
We’re happy to hear that you’re enjoying the casino, our games, and the smooth withdrawal process. It’s especially great to know that our customer support team made your experience easy and pleasant. Your support truly means a lot to us, and we look forward to continuing to provide you with an enjoyable experience.

Rated 1 out of 5 stars

I had free spins for signing up I never…

I had free spins for signing up I never got to use and when I asked "customer service"... An A.I chat bot told me I was wrong and just to do it the same way the issue was never resolved I also lost 900$ really damn fast even with low bets it's just a terrible site.

23 August 2025
Unprompted review
Bluffbet logo

Reply from Bluffbet

Hello Jaden,

Thank you for your feedback. We are sorry to hear about your experience. After reviewing our records, we could not find any prior contact from you via chat or email regarding the issues you mentioned.
Our customer service team is available 24/7 and dedicated to assisting with any issues you may face. If you could provide us with your contact information or reach out to us directly at support@bluffbet.com, we’d be happy to review your case and help resolve any problems.

We take such matters seriously and would be happy to investigate further if you contact us through our official support channels.

Best regards,
Bluffbet Team

Rated 1 out of 5 stars

STAY AWAY

STAY AWAY. Asked me to deposit money to confirm my account for a withdrawal. Hell nah. I don’t trust that way to complicated to verify ect . Go with a better site like roobet or stake or any other crypto site that makes it super simple and hassle free to withdraw funds and verify . Just wanna let anyone know before you get excited to pull out winnings , good luck lol probably won’t happen .

6 August 2025
Unprompted review
Bluffbet logo

Reply from Bluffbet

Hi Jordan,
Thank you for sharing your feedback. We understand that the account verification and deposit requirements may have been frustrating, and we’re sorry for any confusion.

To clarify, as part of our general Terms and Conditions related to new player registrations through our partners that include promotions, players can play the included games with the Free Spins only, however they are required to make a minimum deposit before being able to withdraw any winnings. This is outlined in our terms and conditions for these specific campaigns, which help ensure fair play and compliance with regulations.

Additionally, the account verification (KYC) process is a standard security measure across licensed platforms. It's essential for both protecting your account and ensuring a secure withdrawal process.

We certainly don't want to make things complicated, and our support team is always here to assist you through any steps you may need help with. Please don’t hesitate to contact us, and we’d be happy to guide you through the process to make everything as smooth as possible.

Thank you for your understanding, and we appreciate your feedback.
Best regards,
The BluffBet team

Rated 1 out of 5 stars

Hello player don't play the bluffbet…

Hello player don't play the bluffbet they are scam you. I win and withdraw my account terminated. Even I get the wagering. Is big money $3222 I did not get any of it. Player don't hesitate to play bluffbet if you win and withdraw they terminated your account. Big big scammer they don't give any reason what violation you did. A lot alibi to get money. If win money involved probably they did not get any withdraw they terminated right away your account even you msg them they did not give your answer. STAY AWAY THiS SiTe BLUFFBET

9 June 2025
Unprompted review
Bluffbet logo

Reply from Bluffbet

Dear Joan,

Thank you for taking the time to share your experience.
We understand how upsetting this experience must have been, and we truly empathize with your frustration. Please allow us to clarify that our Risk team conducts thorough investigations in line with the requirements set by our licensing provider. These checks are a standard part of our responsibility to maintain the integrity of the platform and ensure fair play for all users.
As outlined in the Terms & Conditions accepted during registration, our brand reserves the right to permanently close any account in cases where there is a reasonable suspicion of abuse of games, bonuses, or the platform itself. These measures are in place to protect the wider community of players and the fairness of our services.
If you would like to better understand the framework we follow, we kindly invite you to review our Terms & Conditions available on our website ( https://bluffbet.com/en-ca/terms ) This section provides detailed information about our policies, player responsibilities, and the conditions under which actions such as account closure may occur.
We thank you for your understanding and remain at your disposal for any further assistance.

Kind regards,

Rated 1 out of 5 stars

Bluffbet is refusing to give me my…

Bluffbet is refusing to give me my bonus claiming I "behaved in activity that is aimed at abusing their services" i put 60 in won money and tried to withdraw saw that it said it couldn't be withdrawn due to it being "bonus funds" so I figured okay play a certain amount lost it all still didn't get my free spins tried to email support so I could see what was wrong and they won't even tell me. 0/10 never put money into this site they will take it and not blink I know that's what casinos do but I did nothing that is "abusing services" and I am losing money due to it I am not happy with this site.

Upon Bluffbets "reply" I would also like to add their risk and compliance team is a bunch of thief's they will make up things to stop you from receiving anything and won't tell you why.

14 April 2025
Unprompted review
Bluffbet logo

Reply from Bluffbet

Dear Corey,

Our promotional bonuses and player’s accounts are governed by clear terms and conditions, which help us maintain a fair environment for all players (https://bluffbet.com/en-ca/terms). Upon a detailed review of your account, our Risk and Compliance team determined that activity patterns suggested a violation of these terms.

While we understand that this outcome may be disappointing, it’s important to note that our team’s decisions are based on maintaining the integrity of our platform for everyone.

Thank you,
BluffBet Team

Rated 1 out of 5 stars

I signed up for bluffbet a couple days…

I signed up for bluffbet a couple days ago. I was enjoying playing the slots but later in the day I signed up when I tried login bluffbet.com was saying that the site was forbidden and now I have no way of withdrawing my winnings or even the money I deposited what can I do now?

10 March 2025
Unprompted review
Bluffbet logo

Reply from Bluffbet

Dear Chris

Thank you for your feedback. We’re sorry to hear about the issue you’re experiencing. After reviewing your account, we can confirm that there are no restrictions preventing you from logging in. Additionally, our system does not indicate any limitations for logins from Canada.
If you are using a VPN, please try disabling it and attempt to open the website again. To further investigate this matter, kindly reply to the email we have sent you so that we can escalate your case to our technical team.
Once again, we sincerely apologize for the inconvenience. Please rest assured that your funds are secure in your account, and you will be able to proceed with your withdrawal as soon as you log in.

Best regards,
Bluffbet Team

Rated 1 out of 5 stars

Impossible Verification

Unbelievably hard to verify your account and withdraw. Provided my card statements but they said they couldn't verify because they didn't have the card number on them even though I was happy to send pictures of the card I used to deposit like every other website accepts. No information on the website on how to verify or withdraw prior to playing you have to message Customer support which was very unhelpful. Feels 100% like a scam DO NOT PLAY HERE!!

20 February 2025
Unprompted review
Bluffbet logo

Reply from Bluffbet

Dear Peter,
As per our licensing agreements and to complete your account verification, certain documents may be required. The documents requested may vary depending on the deposit method you have used on our site.
Additionally, we are required to verify that your account is indeed being used by you, which is an essential step for your safety and security. Unfortunately, we cannot automatically verify this. This procedure is in place to protect all our users, and it applies to everyone.
We understand that this process might cause some inconvenience, and we sincerely apologize for that. To ensure this verification is completed smoothly, our Live Support team is available and ready to assist you with any questions you may have. Please don’t hesitate to reach out for support.
We hope that, with the assistance of our support team, your issue will be resolved quickly, and you will be able to continue enjoying our wide range of games and bonuses for an entertaining experience.

Thank you.

Rated 1 out of 5 stars

BLUFFED BY BLUFFBET CASINO

HMMMMM i find it interesting when i see other reviews giving this amateur completely unprofessional casino a 4 star . In my own opinion based on my experience my one star is completely honest about how customer service treated me with disrespect no explanation very bad n poor service when i was only asking respectfully n seeked understanding . Withdrawal process another casino that states and claims they are instant withdrawal with e wallets . DO YOU KNOW WHAT INSTANT MEANS :No i didn’t think so . 24 hours later and still nothing in my skrill wallet . it just says pending n processing in my account : BLUFF BET YOU BLUFF US ALL I BET . INSTANT MEANS FAST WITHIN THE HOUR /immediately . Nothing about this casino is good : everything is bad your lucky i even give you a one star : I ADVICE TO ALL IS STAY AWAY OR BE BLUFFED

7 February 2025
Unprompted review
Bluffbet logo

Reply from Bluffbet

Dear Daginga,

We’re really sorry to hear that you had this experience. We’d like to clarify the process to provide more details.

Withdrawal requests made through our website go through an approval process by our Payment team. This verification step is essential to ensure that all our players can continue to transact securely on our platform. While this process is usually completed instantly, during peak periods, it may take up to a maximum of 24 hours. Once approved, the funds are instantly reflected in the user's Skrill account.

If your transaction has exceeded this timeframe, please provide us with your user details, and we will prioritize checking your account and taking the necessary actions. Feel free to reach out to our live support chat—we’d be happy to assist you further and ensure everything is resolved smoothly.

Thank you for your understanding, and we hope you continue to enjoy your time on our platform. Wishing you the best of luck!

Rated 4 out of 5 stars

Took a minute to go through…

Took a minute to go through verification for withdrawal but when the verifications were made the money came almost instantly. I was worried after reading some of the comments on here and it did take a bit of back and forth with support but they were very polite and helpful the whole time. The casino itself has all the games any other top tier casino would have and some sweet welcome bonuses. Highly recommend!

15 January 2025
Unprompted review
Bluffbet logo

Reply from Bluffbet

Dear Marc;
Thank you so much for your kind words and detailed feedback! We're thrilled to hear that you had a positive experience with our support team and enjoyed the games and bonuses.
Looking forward to turning this into a 5-star experience for you in the future!

Rated 1 out of 5 stars

Bluffbet is a bluff!

Bluffbet is a bluff!

My wife and I deposited 25 bucks each for the 150% first time bonus and 300 free spins.

Received 65 each.

Played that down to 38 on my account and the wife down to 40 odd.

The next day my account was at 8 dollars and hers at 11.

Received free spins and money was automatically taken and not credited to either of our accounts.

Had some choice words for the live chat agent for working with a bunch of scam artists.

20 January 2025
Unprompted review
Bluffbet logo

Reply from Bluffbet

Dear Colin,
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify the situation.
After reviewing your account, our Risk team identified a violation of our terms and conditions regarding your accounts. As stated in our policy (https://bluffbet.com/en-ca/terms):
"A player has the right to use only one account. One account per residence address, IP address, and PC. If multiple accounts are registered, they may be suspended or deleted, and all bonuses and winnings associated with them may be voided."
Since both accounts were accessed from the same household, the bonuses were removed in accordance with this policy. We understand that this may be disappointing, but maintaining fairness for all players is a top priority, and these measures are in place to protect the integrity of our platform.
Thank you for your understanding.
The BluffBet Team

Rated 1 out of 5 stars

Not recommended at all

Not recommended at all. I've signed up and did the betting. They gave me a welcome bonus which now I realized that it is just purely a lure. When I successively won, I had to do withdrawals of $600. But to withdrew it, they asked me to confirm my identity by sending them an Identification card thru Hooyu link. I did send an international driver's license which was rejected. Then I sent a passport copy which was again rejected. They said it needs to be clear and that it should not have missing information in them. Well, photos of the ID and passport were taken clearly with all the information by my high end Samsung 24Ultra. On top of this is sending a proof of address that is if you are successful in uploading those identification cards. Everytime I click withdrawal menu it says "payment list is empty" which means you can not do any withdrawals at all. BE CAREFUL. Don't get lured by those positive feedbacks and those enticing bonus. You can not withdrew them in the end. When you email them for concerns, it is like you are being answered by a bogus person with template response. No name, phone numbers or address. I believe this is a scam.

3 January 2025
Unprompted review
Rated 1 out of 5 stars

Bluff bet is a scam casino

Well considering they won't tell me how I did but I guess I violated their terms and conditions as to how I don't know but of course it's right when my winnings got past 1000$ I would not recommend this casino to anyone for the fact that they make up reasons to not pay out like it's getting just sick out there but this place takes the cake bluff bet do you care to tell me how I violated your terms and conditions like you ripped me off for over a grand so an explanation is due I'd say but to all players don't use this casino as they will probably do the same to you if I could give zero stars I would you guys are rip off con artists nothing more what goes around comes around tho you'll get yours eventually you'll rip off the wrong person

3 December 2024
Unprompted review
Bluffbet logo

Reply from Bluffbet

Hi,

We sincerely regret to hear about your experience and understand how frustrating this situation may be.

At Bluffbet, we place a strong emphasis on ensuring a fair and compliant gaming environment for all our players. As part of our commitment to upholding transparency and integrity, we thoroughly investigate accounts that appear to violate our Terms and Conditions.

Please note that if a breach of our Terms and Conditions is identified, it may lead to the closure of an account and forfeiture of winnings. This is a measure we implement to maintain compliance and safeguard the gaming experience for all users. While we cannot share specific details regarding individual account reviews in public forums, we assure you that all actions are taken following a thorough and impartial evaluation of the situation.

Thank you for sharing your feedback.
The Bluffbet team

Rated 1 out of 5 stars

RUN DO NOT DEPOSIT ITS NOTHING BUT A…

RUN DO NOT DEPOSIT ITS NOTHING BUT A SCAM!!!
this is the worst casino ever if i could i would give it zero stars. My boyfriend was playing at this scam casino, he deposited a substantial amount of money and he was almost done his wagering he was at 78% wagering complete and he was casino he had won $1100 then him and i went to the store and the casino had logged him out and within 20 mins then when he went to continue to play on the casino he went to go log in and it would not let him instead it displayed this message it said MESSAGE: Self Exclusion and he never self excluded himself from anything then he went and messaged the casino and this is what they had said to him and i quote "As a result of the evaluations made by our Risk unit, it has been determined that you have engaged in behavior aimed at abusing Bluffbet services and it is not deemed appropriate for you to benefit from our services, I am afraid the decision made is a final decision." Like what the hell is that its just bull crap because they didn't want to pay out and they wouldn't tell him how he had abused the casino or what behavior he had displayed for them to close the account which is such bullshit its just an excuse to not pay him the money he was winning its nothing but a SCAM so dont waste your time or money on this casino its a rip off and then they'll hide behind their bogus terms and conditions i hope this casino gets sued or something from ripping people off. this casino should be on the black list and i will see to it that it makes it there because they are crooks they take your money then when you win they close your account to avoid paying out and their so called terms and conditions protects them for any wrong doings if anyone else like you or me did that we would go to jail for theft no questions asked so why is it that these casinos can do that to anyone they like and not face any penalties for doing so just because they have stupid terms and conditions that allow them to take peoples money and out right rip people off

27 November 2024
Unprompted review
Bluffbet logo

Reply from Bluffbet

Hi Tessa,

Thank you for taking the time to share your feedback. We regret to hear about your experience and understand how frustrating it must feel.

As a licensed online casino, we are committed to operating with transparency and integrity. Regarding your boyfriend's account, the decision made by our Risk Department was based on an in-depth review. This process ensures compliance with our Terms and Conditions, which all players agree to upon registration. While we cannot disclose specific details for privacy and security reasons, we can assure you that such decisions are not made lightly and are never influenced by withdrawal requests or player winnings.

We encourage players to review the Terms and Conditions to ensure they understand the rules surrounding bonuses, wagering, and account activities.

We value all feedback, as it helps us improve our services and maintain a fair gaming environment for everyone.

The Bluffbet team

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