Spark Paws Reviews 19,840

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 6,594 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent fit of the products, especially the dog apparel, noting that items hold up well even after multiple washes. Many people appreciate the matching products for owners and dogs and find the customer service to be exceptional, with quick, helpful, and patient responses to inquiries and issues. However, some people were dissatisfied with aspects of their order and delivery. A few customers reported receiving incorrect sizes or items, and some experienced issues with delivery, including long shipping times, packages arriving damaged, or items being sent to the wrong address. There were also occasional mentions of product sizing running small or items not fitting as expected, and a small number of people expressed concern about products being shipped from China.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praise the high-quality... See more

Quality

Consumers find quality to be positive, with many praising the high-quality fabrics, sturdy construction, and... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the quick and helpful customer... See more

Customer service

Users describe positive interactions with customer service, highlighting their responsiveness, helpfulness,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast shipping, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company has high-quality dog clothes that my dogs absolutely love. The fit is amazing. Even after many washes, everything still looks beautiful. It’s nice that they offer matching products for ow... See more

Rated 5 out of 5 stars

I ordered my dog a Christmas jacket and sweater upgrade from Spark Paws and it was a great experience. Package arrived faster than expected and the fit was as listed on site. 5 stars, was everythin... See more

Rated 5 out of 5 stars

All dog outfits are so cute, & the quality is great. I ordered a few different sizes of the space themed pajamas. The only thing I would say needs improvement is sizing - the outfits run small. I no... See more

Rated 5 out of 5 stars

This company turned me and the pup’s frowns upside down. I initially received the incorrect size and item. I was very disappointed as I had been eagerly anticipating a new outfit for the pup. I reache... See more


Company details

  1. Pet Supply Store
  2. Pet Store

Written by the company

Founded in 2017, Spark Paws one of the leading dog accessory brands worldwide. Offering high-quality, comfortable dog gear that combines durability, functionality, and standout design. With a focus on perfect fit and premium quality, Spark Paws continues to Spark Joy between Pets and People worldwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

My experience was great

My experience was great. Shipping was fast. They very easily exchanged sizes after the first size was too big. I’d recommend this company to all my dog loving friends! Thank you for being great and producing great quality rain shoes for my dog.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

I’m extremely disappointed with my…

I’m extremely disappointed with my experience with Spark Paws.
I ordered two jackets for us and one for my dog, carefully following their size chart. Unfortunately, every single item ran extremely large — for both adults and the dog. The sizing chart was clearly inaccurate. I spent over $110 (even after using a first-time buyer discount), so this was not a small purchase.
Shipping also took longer than expected.
When I tried to return the items, the process became even more frustrating. At first, they were hesitant about allowing the return. After going back and forth, they finally agreed — but then told me I needed to figure out how to print two separate return labels myself. When I contacted them again for help, they said they would provide the labels but would charge me $14 for them.
That’s unacceptable. Why should I have to pay for return shipping when the sizing chart they provide is inaccurate? The items were not as described, and customers shouldn’t have to pay extra to fix the company’s mistake.
Overall, this was a very disappointing first experience. I won’t be ordering again and would caution others to be careful with sizing and return policies before purchasing.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I love the clothing at spark paws

I love the clothing at spark paws. My American bully has multiple SPF t shirts, pyjamas and we have several matching hoodies. We get compliments on our outfits all the time. The garments are great quality and attractive colors and prints. I recommend this company to my family and friends.

14 June 2025
Rated 5 out of 5 stars

The hoodies are so soft and cute!

The hoodies are so soft and cute!! My only suggestion would be to make a hole farther down for harnesses. I don’t walk my dog with her leash attached to her collar, only a harness. I just made my own holes in our hoodies. We get compliments every time she has one on!

13 December 2025
Rated 5 out of 5 stars

First time I ordered from this company…

First time I ordered from this company was back last year for the harness and leads, the delivery does take a while but I don't mind that for the quality and price (they do good sales). Loved them so much I have ordered more stuff from them and will continue to order. The customer service is also amazing when I had issues with the size of a coat from a different order they replied quickly and resolved the issue.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Love Spark Paws because the quality of…

Love Spark Paws because the quality of the dog clothing is fantastic and they charge a fair price for this quality. I have ordered lots of things from here and have never been disappointed in the quality. If the quality and the prices stay good I will continue to buy from here.

2 January 2026
Rated 5 out of 5 stars

Made for Bully breeds

I love the range of everything. The sizing is spot on. Fast delivery. The only downside is, there doesn't seem to be any incentives for buyers.

14 October 2025
Rated 5 out of 5 stars

Outstanding Customer Service & Perfect Fit!

I recently moved to a new home and forgot to update my address before placing my order. The customer service team was exceptional and responded to my request promptly. They ensured that all of my items were delivered to my new address without any issues, and everything arrived beautifully packaged. The quality of the products is outstanding, and they fit my Rottweiler perfectly. I couldn’t be happier with my experience!

5 December 2025
Rated 5 out of 5 stars

Best costumer service

Best costumer service ! I needed to exchange sizes they sent me new sizes without the hassle of returning the product
Really appreciated ! And their stuff are good . 100% recommended !

20 November 2025

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