Space Internet Installations Ltd Reviews 127

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I had to cancel starlink internet last year in June as we moved to an apartment and could not get signal I returned there equipment via Correos using starlink shipping label and tracking no they recei... See more

Rated 5 out of 5 stars

We were moving from a full fibre, sky connected house to one with BT 20mb/s max and no sky - 2 redlines for our family!. Contacted Colin a few weeks before to see if he’d come out to Lincolnshire and... See more

Rated 5 out of 5 stars

Superb service! We have an old limestone farm building which we rent out, and we had to get it right, functionally and aesthetically. The guys who came over knew exactly what they were doi... See more

Rated 5 out of 5 stars

This was a tough install, we've had Sky Installers refuse to get up on our chimney, 3 storey, flat roof to contend with, quite a windy area. Colin and his team took it all in their stride and wer... See more

Company replied

Company details

  1. Satellite Communication Service

Written by the company

Installers and installations of Starlink dishes


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had to cancel starlink internet last year

I had to cancel starlink internet last year in June as we moved to an apartment and could not get signal I returned there equipment via Correos using starlink shipping label and tracking no they received it in Germany on the 27 June 2025. Now they have taken 339.00 euros from my account saying I have not returned equipment I opened a ticket with them before they took money giving all the details of my return but they still took money. They are total rogues and people should be aware of what big company's do. I have always been a believer in starlink but not anymore. 25 days after refund agreed but still no refund it only takes a few minutes to take your money but 25 days and still no refund. I would be very carefull with this company who does not care for it's customers it is to big to care.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

A very efficient service…

Colin replied to my initial enquiry within 12 hours. He was polite and efficient and booked in a visit. Within a week of enquiring, Starlink had been installed. The whole process was seamless. I experienced a glitch with the Starlink cable immediately upon installation which Starlink have replaced FOC. Colin is due to return next week to replace the faulty cable and hopefully I’ll then be able to experience the Starlink I’ve heard such good things about. I have no hesitation recommending this company.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Starlink installation

Colin installed our Starlink - superb service. Colin is polite, responsive and did an excellent job. No hesitation in recommending.

19 July 2025
Unprompted review
Space Internet Installations Ltd logo

Reply from Space Internet Installations Ltd

Thanks Peter, appreciate the work

Rated 5 out of 5 stars

Excellent installation

Excellent installation. Fast, tidy and well executed.
Very pleased with the service, work and attitude.
Highly recommend.

20 July 2025
Unprompted review
Space Internet Installations Ltd logo

Reply from Space Internet Installations Ltd

Thank you for the review. Much appreciated

Rated 5 out of 5 stars

5 Star Service for Starlink

Exceptional service from start to finish. Great communication and rapid booking within a matter of days. Very neat and tidy install despite a tricky house - Colin assessed all the options and gave us his views on best placement. Supplied all the kit and we are delighted with how fast the connection to Starlink is. Highly recommended.

13 July 2025
Unprompted review
Space Internet Installations Ltd logo

Reply from Space Internet Installations Ltd

Thanks James. Appreciate the work. Good luck in your new house.

Rated 1 out of 5 stars

Very unreliable. Riped me off. Wifi worse than before

Andy (business owner) and his engineer visited my property assuring me they would fix my WiFi signal issues.
Not only did they leave me worse of than before they insisted I paid for the installation before leaving my property.
My WiFi signal and stability is WORSE than before they came.
They've ignored several calls and messages from me.
I feel extremely upset and disappointed.
Effectively they've created a bigger problem and washed their hands of attempting to fix it once they were paid in full.
Definitely steer clear of this unscrupulous business

19 June 2025
Unprompted review
Space Internet Installations Ltd logo

Reply from Space Internet Installations Ltd

Hi Ian..... You have left a review for the wrong company. We don't employ anyone with the name Andy. My name is Colin and I am the business owner.If you look through our reviews you will not see the name Andy anywhere. I think the work you had done was by Space Internet Solutions. They used my photos before and copied a number of things we have done including the domain name. I will flag this with Trustpilot and ask you to send them a copy of your invoice.Please check your invoice. Thanks Colin

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. Was here within a few days of getting in touch and went through the various options of where to install our Starlink and found the best spot for it and installed and secured it. Highly recommend. Very friendly. Definitely recommend getting to install for anyone thinking of joining Starlink.

8 July 2025
Unprompted review
Space Internet Installations Ltd logo

Reply from Space Internet Installations Ltd

Thanks Shane and Terrier lol. Appreciate the review.

Rated 5 out of 5 stars

Great service cannot be faulted

From the original conversation to the order and then completion Colin was really helpful and arrived on time and completed the installation at Old Hunstanton very quickly. We now have fantastic broadband speed and just wonder why we didn’t do it before ! Thoroughly recommended

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Superb service!

We were moving from a full fibre, sky connected house to one with BT 20mb/s max and no sky - 2 redlines for our family!. Contacted Colin a few weeks before to see if he’d come out to Lincolnshire and do Starlink and Sky install. Sure, no problem was the standard reply to most questions. Arrived as planned, set about work, removing old dishes and tv aerials. By lunchtime we had Starlink and Sky installed and 300mb/s download.
A pleasure doing business with him and I’d recommend without a second thought.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

On time, on budget

On time, on budget. Managed everything via whatsapp. I wish every single business would learn from these guys. Cannot recommend them enough.

14 October 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look