The company did an outstanding job to meet and exceed my expectations. They first started out by calling me and confirming that I made this order and that it was not some type of fraud. Then they fo... See more
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See what reviewers are saying
If I could give 100 stars, I would..Jeanette Vargas was the representative that took care of me. She is a true professional what she does now only at supplying the knee that I had but they care that s... See more
Ordered an 11 function facial machine. Confirmed order on a Saturday and received the machine on following Tuesday. I am located in Missouri and, best that I can tell, shipment originated in Souther... See more
I purchased so many spa equipments from this company. Their quality of the products are always great, the prices are very reasonable and cheaper than any where else and their customer service team is... See more
Company details
Contact info
12701 Van Nuys Blvd, Suite Q, 91331, Pacoima
- 1.800.418.0830
- info@spaandequipment.com
- spaandequipment.com
No history of asking for reviews
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love it!
so far it looks perfect. Very light weight. affordable price. Will recommend.
Quick and easy
My order arrived exactly when they said it would. I would definitely recommend this company for all your spa equipment needs/
I ordered to far infrared lamps--great price!
Good Service!
Over all service was good.
Over all service was good. I really like the table it looks really good I'm just afraid it's going to get dirty really fast. I'll try to think of any kind of precaution. The little stool came with broken wheel.
spa orders
Nayeli P was very friendly and helpful when I had questions regarding my order for the Diamond Microdermabrasion machine and spa bed.
I will continue to order from this company in the future>
Kim R Johnson
Spa equipment
So far so good! Everything looked great, arrived in time and packaged in perfect condition! I will place more orders soon!
Thank You
Item was lost in transit but overall great service.
This should be a 2 part response. The 1st part 3 stars, the 2nd part 5 stars. I ordered two parts on 2 separate days about 2 weeks apart. The 1st item came 1 week after I received the 2nd item which was delivered very quickly. However on the bright side even though it took several calls to get the part resent, it did finally come very quickly. Also I paid for express delivery for the 2nd item but because they had it in stock they immediately refunded the extra delivery charge. I do believe that the item got lost in transit, and I would definitely use them again.
Great prices and products
Very timely delivery and great service when I had a problem with my order.
Not sure about this company.
They collect my payment and then don't ship my equipment. They claim to need an authorization form AFTER they have already taken my payment. They never answer their phone and have only returned my 4th message after I threatened to call the Better Business Bureau. I am not sure about this company. I should have read these reviews first.

Reply from Spa and Equipment
I love this company!
I had bought a bed and was not happy with the width and had some
issues with the movement. I called ED he was very accommodating and did delivered my new bed which I LOVE LOVE IT! not only was Ed wonderul also the delivery drivers were very helpful and put my new bed together and were so kind.
I will be doing all my shopping at this company! They have amazing customer service.
Damaged equipment
I love the tray I ordered. Only problem it looks used. It has several scratches and dents.
Great service
My order arrived in a timely manner. The website was easy to use. Very satisfied.
Great service
Im really imprest how fast was the service!!! Thank you so much!
I'm happy with this product.
I ordered the Mirrage electric spa table from Spa and Equipment. I like it because it is wider and quieter than other electric table models I've seen. It is a quality table.
When I called after two weeks to check on the order, they were very polite and helpful. They let me know the status of the shipping and what to expect.
The reason I gave 4 stars rather than 5 is that they weren't proactive in keeping me informed about what to expect. Otherwise, it was a seamless experience. I will buy from them again.
Massage Table
Great supplier! We took delivery of the order within 7 day's.
Table was in perfect condition - great price - we will buy again!
Couldn't have been better!!!
Dealing with Spa and Equipment was the easiest and most pleasant transaction I have to date with an online retailer. Calling them directly to answer a few questions was actually getting a real person, not a "hired" customer service operator to read from a script. They helped me arrange shipping and get the most value for my money spent. They answered all my questions and suggested more efficient ways to process the order, which save me money!! That is customer service at its best!
Great Service
Nayeli was awesome!!! She gave me lots of information and went beyond her duties to help me. She emailed me and kept me informed about my order. Overall everything went smoothly.
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