South East Solar & Electrical Reviews 

185
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, polite, and friendly installation teams for completing the work efficiently and leaving properties completely clean and tidy. People are also exceptionally happy with the overall quality of the solar systems, noting that everything works smoothly right from the start. However, some people mentioned minor inconveniences related to scaffolding placement, where temporary structures remained up longer than expected or caused slight logistical difficulties. A few reviewers also noted occasional communication gaps or slower responses when trying to resolve minor technical queries after the installation.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting fast, efficient installations and... See more

Staff

People report positive experiences with staff, praising the friendly, helpful, and highly knowledgeable team... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that installations are... See more

Product

Reviewers highlight positive aspects of the product, noting that the solar panels and battery systems work... See more

Customer service

Users describe positive interactions with customer service, often highlighting prompt, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

100% recommend you use SESE Solar & Electrical LTD Ross & Co were all really nice and friendly. They explained all the works they were going to do and I felt 100% comfortable with them doing... See more

Company replied

Rated 5 out of 5 stars

Recently had solar panel, inverter, batteries and EV point installed. Communications before and after were very efficient. Survey guy was thorough and helpful. The install guys were great, got the job... See more

Company replied

Rated 5 out of 5 stars

An enjoyable experience, they listened to my requirements and tweaked the specifications, a compedative quote, along with helpful staff in all departments. Installation went without any hitches wi... See more

Company replied

Rated 5 out of 5 stars

Really helpful from beginning to end. Billie was very patient in explaining things and arranging late changes; the installers were very quick and efficient, and replaced some broken roof tiles whi... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(185)

142 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A friendly and professional company that I'd recommend

From the very first contact this company's communication, professionalism & customer service has been 5*. The whole process was simple & quick from getting questions answered by Jade to the friendliness & expertise of the 2 nice, young gents who came to fit the panels. Neighbours & family have since requested their details too. Totally recommend them (plus they were about £1000 cheaper than the quote I received from another company last year).

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Very smooth and streamlined process

The whole process with South East Solar was smooth. They kept us fully updated throughout, and were quick to respond to my questions. The scaffolding turned up 2 days earlier than agreed but wasn't an issue. It went up quickly and without any disruption. The solar panel installers and the electrician were brilliant, particularly the electrician who was most helpful and informative. The installers were in and out within a couple of hours. It's now been 1 day since the install and we can already see the impact it's having on our consumption from the grid, despite the dull grey weather. We're looking forward to seeing our bills reduce, knowing we're doing our bit for the climate too.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Great company kept us informed every step of the way from from first contact right through to the finish. The work was all done and finished on the same day.
Very friendly and polite installers and nothing was to much trouble. Clean and tidy workmanship.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

First class company great communication…

First class company great communication from day 1 to completion.
Very polite and tidy workforce all completed in one day.
We highly recommend this company.

29 July 2025
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your kind words and thoughtful review! We truly appreciate you taking the time to share your experience—it means a lot. We are so glad to hear you had a positive experience, and we are here anytime you need anything in the future!

Kindest regards,

South East Solar & Electrical

Rated 5 out of 5 stars

This company installed our solar panels, they did an excellent job.

This company installed our solar panels and battery system. Right through the whole process they were excellent; courteous, helpful and efficient. I wouldn't hesitate to recommend them to friends and family.

22 July 2025
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your kind words and thoughtful review! We truly appreciate you taking the time to share your experience—it means a lot. We are so glad to hear you had a positive experience, and we are here anytime you need anything in the future!

Kindest regards,

South East Solar & Electrical

Rated 5 out of 5 stars

Hugely impressed with South East Solar's efficient and friendly expertise

Our experience with South East Solar couldn't have been better. The installation of solar panels, battery and EV charger was a big project for us, also a step into the unknown as far as the technology was concerned. Everyone we spoke to couldn't have been more polite, helpful and patient - we had a lot of questions. Likewise, we were greatly impressed with the team who installed our system. They worked so hard and the entire installation (in January 2025) was completed in just one day. Any queries (and one small glitch) we've had since then has been dealt with in the most friendly and efficient manner by both office staff and engineers. Thank you South East Solar.

21 January 2025
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your kind words and thoughtful review! We truly appreciate you taking the time to share your experience—it means a lot. We are so glad to hear you had a positive experience, and we are here anytime you need anything in the future!

Kindest regards,

South East Solar & Electrical

Rated 5 out of 5 stars

Solar and battery installation

I had this company install my solar and battery system recently and I’ve got to say they were fantastic. Possibly the best company I have spoken to in a long time. The team were knowledgeable, friendly and cleared up after themselves. The quote I received was the actual price I paid and I could contact them and actually speak to a human who knew what they were doing. Super impressed and will be recommending this company to family and friends.

22 July 2025
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your kind words and thoughtful review! We truly appreciate you taking the time to share your experience—it means a lot. We are so glad to hear you had a positive experience, and we are here anytime you need anything in the future!

Kindest regards,

South East Solar & Electrical

Rated 5 out of 5 stars

A kind and efficient team

A kind and efficient team

In the morning Cam explained the plan for the day and asked for my preferences on areas which had options and did a great job of the initial work. His work was neat and professional.

When the rest of the team arrived they were friendly and got straight to work.

They were a great team ☺️

25 July 2025
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your kind words and thoughtful review! We truly appreciate you taking the time to share your experience—it means a lot. We are so glad to hear you had a positive experience, and we are here anytime you need anything in the future!

Kindest regards,

South East Solar & Electrical

Rated 5 out of 5 stars

Really delighted with our 18 panels

Really delighted with our 18 panels , inverter and batteries, despite our roof facing north west we are pretty much self sufficient in electricity from late March to October. Our installation was quick and efficient despite terrible weather, staff courteous and knowledgeable. We would highly recommend SES , and their after installation service is excellent

17 July 2025
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your kind words and thoughtful review! We truly appreciate you taking the time to share your experience—it means a lot. We are so glad to hear you had a positive experience, and we are here anytime you need anything in the future!

Kindest regards,

South East Solar & Electrical

Rated 5 out of 5 stars

Great from start to finish

From start to finish SESE were an excellent company. They were professional, helpful, efficient and informative. Any issues we had were dealt with quickly and in a friendly manner. I would not hesitate to recommend them to friends and family.

30 June 2025
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

Rated 4 out of 5 stars

Great experience from initial survey…

Great experience from initial survey through to installation and beyond. Everyone we dealt with was friendly and helpful. We've had cause to raise a few queries since installation last year and every time have received good communication and customer service from everyone we have dealt with.

8 August 2024
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

Rated 5 out of 5 stars

SESE Great Service and Installation

SESE customer service was great answering any questions I had in detail. My panels, Battery and EV charger were installed November 24 and have worked prefectly so far. The installers did an excellent job and briefed me on how the system works and the software I could use to monitor the output of the system, Highly recommended.

12 November 2024
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

Rated 5 out of 5 stars

System was reasonably priced

System was reasonably priced, installed without problems, despite charging our EV we are a net exporter to the grid. The app works well. In use since November 2023.

9 July 2025
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

Rated 5 out of 5 stars

Professional and friendly experts

Professional and friendly experts, we are very happy with the installation and customer service.
Highly recommend

9 July 2024
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

Rated 5 out of 5 stars

Their staff is amazing

Their staff is amazing. From any department, technical, operational, management, administrative. They are knowledgeable, listen to your requirements and they give you great alternatives. They are prompt with any issue. Their price was unbeatable. Excellent quality of work. Installers were careful with and around my property. Always courteous and respectful. They clean after themselves all the time. HIGHLY RECOMENDED!

17 January 2025
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

Rated 5 out of 5 stars

The whole installation process of our…

The whole installation process of our solar panels went really well. The guys were tidy and professional. No issues and would recommend

16 June 2025
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

Rated 5 out of 5 stars

10kWh battery

SESE supplied a 10kWh battery to go with my existing solar panels. Arrived as promised and fitted the battery in my garage as agreed. I purchased the battery at a very good price through an East Herts council initiative and very pleased with the overall service provided by SESE.

16 April 2025
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

Rated 5 out of 5 stars

Good service throughout …

Everyone turned up on time for the different jobs the surveys the scaffolding the actual install et cetera
All the staff were polite and pleasant
I am now reaping the rewards of solar. I spend nothing on electricity apart from the standing charge. I have a battery that I use at night for Tv et cetera.
I am ridiculously in Credit and hope it also covers my gas bill
When I have had any queries, the staff have been excellent to deal with
And very patient with me

6 February 2025
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

Rated 5 out of 5 stars

Everyone I dealt with was very helpful

Everyone I dealt with was very helpful, patient and polite.

7 January 2025
Unprompted review
South East Solar & Electrical logo

Reply from South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

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