SoundMAGIC Europe Reviews 

Shipping address was changed automatically at the moment of selecting payment option. It picked the account address associated with my credit card. Then it could not be changed, even after requesting it via email. Customer support told me to cancel the order and make a new one. Product finally arrived but sound volume of these earbuds is very low (using same mobile phone and compared to three different models of headphones). Do not recommend.

The first E50C I bought was from AliExpress on June 25, 2021. Straight out of the box, without any "warming up" of the headphones, it had the best sound I've heard so far from this type of headphones. There was almost no need for additional frequency adjustment via the player's equalizer. The sound was clean, clear, direct, and crisp. Any change to a specific frequency via the 2-steps in EQ was clearly reflected by the headphones. It was the best 5 months of my outdoor life musically. However, after 2 months of use, listening to music between 2 and 4 hours a day, the insulation of the cable started to fall apart. After about another 3 months, the insulation of the upper part of the headphones, which is in direct contact with the atmospheric conditions from outside, completely fell off. I stopped using them as my phone is more valuable than the headphones.

I bought the second E50C from a shop in Bulgaria this year (2024). Unfortunately, it was a disappointment in every sense of the word in terms of sound quality. There were too many and ugly low frequencies and too few and ugly high frequencies. No amount of playing with the EQ frequencies could save them from the dustbin.

I bought the third E50C from the company's official website store in the UK this year, 1 month later than the previous ones I bought from Bulgaria. Again, it was a letdown in terms of sound quality compared to those from AliExpress. After a solid "warm-up," there was almost a complete lack of low frequencies. They only started to come on when setting the EQ from 10 steps up, and yet they were nothing like the low frequencies of the first ones I bought. Mid frequencies - were not the same.. As for the high frequencies, I could make some compromise, albeit a significant one. My hearing says is that the sound quality is equal to that of the 10-15 (20) euro Sony headphones with the essential difference that Sony offers neither very high nor very low bass when the equalizer is set to "Flat".

For all three E50C models, I used a phone with an audio DAC built-in and turned on, and PowerAmp as a music player.

In conclusion, I can say the following about the headphones I bought from the company's store in the UK: If you listen to music on this type of headphones for a minimum of 2 to 4 hours per day, and if you have been using this type of headphones for years, trying out all known manufacturers, you cannot expect a sound that is different from the sound of Sony for 10-15 (max 20) Euros - neither after taking them out of the box nor after a solid warm-up.

I have been having a problem with the microphone when speaking on the phone. Can hardly be heard. I have sent out two messages to your customer services … got not any response. Disappointed really.

No complaints I did not have any digital wired only Bluetooth so excellent

Superb set of earphones! They sound amazing, with fantastic clarity. The bass is not overpowering giving a more natural sound. Super quick delivery and nice touch with the cheeky sweet!

Awesome sound quality and speedy delivery, thank you so much!

Fantastic headphones

Fast delivery and a great pair of earphones. They sound great straight out of the box but they are another level if you use a decent equaliser to personalise their sound.

The APTX HD does not seem to function on the P23BT also the sound output is very low when connected to my laptop. Sound is ok though otherwise. They are very comfortable to wear.

Purchased Soundmagic wired headphones in the past and have enjoyed the sound quality they provided, though the control pad did have issues they were still very good.

I have been using SondMgic headphones for the last 10 years and have not found the need to use any other headphones. I've had two pairs of their E10's which I thought were great, but have now purchased their E80C's which I think sound better than the E10's, so win-win...

Great service and fantastic product.

If your phone/tablet has a usb c socket, but doesn't have a headphone jack, you need these.

Amazing sound quality at an unbelievable price

Ordered hp151 on 21st April 2024 from India and received it on 29th April 2024 at my home. The headphones are awesome sounding. The build quality is awesome and sturdy. Just that there is a bit of sound leakage from behind the ear as the seal is not perfect so I have to put them on/over the ears rather than around the ear. When I put them on the ear the sound is completely satisfying. It’s neutral and everything comes thru.

Good quality headphones at a good price. However I think the USB-C connector should be straight not right-angled.

Easy ordering and swift free delivery. Excellent product which really optimised my Qobuz HiRes files on my Oppo phone.

New headphones ,good communication on when despatched and arrived on time when they said they would , just the job .

Soundmagic E80 Wired Earbuds No Microphone HiFi Stereo Earphones Noise Isolating in Ear Headphones Comfortable Fit Super Bass for Audiophile Blue

I bought 2 sets of these. The first arrived with the coating on the wires cracked and within a day it had started to peel off. Left a message on Amazon, no response from SoundMagic, Amazon gave me a gift voucher to replace them. The new headphones peeled away along the length of the wires within days - I left another message on the seller's site on Amazon and have received no reply. Both the product and the company are useless - faulty product and no customer service.

Never received my order and they don't reply my emails, avoided buying them from Sound magic au,

Delivery was extremely fast, which is great!
However, the sound quality is awful, and feels extremely cheap