Liam has been most helpful with an ongoing internet issue. They have been checking on a regular basis to see how things are going as although the system was working, it wasn't providing the full facil... See more
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We have recently had an on hold message feature installed by Sound Marketing. Thanks to Ryan for signing us up to the service, and Lucia who worked on our requests and walked us through the p... See more
Company replied
We have used sound marketing in our business for several years and could not be happier with their service. Lucia our account manager is brilliant, No matter what unusual request we have (and there h... See more
Company replied
We have been working with Sound Marketing since 2016 and have always received a first class service. Easy to use on-line script editing with a fast turnaround on any changes. Lucia is always quick... See more
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Company details
Written by the company
Sound Marketing have been providing bespoke audio for business for nearly 30 years. We help our customers realise the power of their brand through on-hold audio, digital signage and in-store music. All of our customers; no matter what their size or requirements, receive the same level of service. Although the technology we now use to deliver our products onto your phone system or into your showroom has changed, our level of commitment to our customers has not. One of the keys to our strength and an essential part of our philosophy, is keeping everything in house, from our bespoke online scripting system, to the recording and production of the audio, everything is done at our offices at Strattons House in Melksham. From our inception, our focus has been to exceed our customers' expectations.
Contact info
United States
- soundm.com
Extremely helpful customer service…
Extremely helpful customer service backed by a professional finished product that met our brief exactly. We would definitely recommend Sound Marketing!
9 September 2019
Unprompted review
Reply from Sound Marketing
Thank you for this review. We take great effort to ensure our productions meet each customers requirements, and that our Account Managers consistently deliver the best service possible. We look forward to working with you again.
Very friendly and helpful
Very friendly and helpful, especially our Account manager Lucia Pike nothing is too much trouble for her.
8 August 2019
Unprompted review
Reply from Sound Marketing
Thanks Adz.
We're glad to hear that you enjoy the service that Lucia has been providing. Consistently delivering excellent customer service is what sets us apart from the competition, and we look forward to working with you again on the next production.
The best!
I have been dealing with Sound Marketing for a few weeks now. Our account manager, Mike, has been a pleasure to deal with.
They have been very efficient, helpful and easy to work with. You can tell Sound Marketing really care about their customers and treat every account with TLC.
We've just got some of the recordings back within days and I am very impressed so far, I can't wait to hear the final outcome.
I would wholeheartedly recommend Sound Marketing to anyone who is interested in having some on-hold messaging produced for their business.
18 March 2019
Unprompted review
Reply from Sound Marketing
Thank you Shahnaz.
We're thrilled to hear that you're happy with the production, and we look forward to working with you on many more.
Professional Service
Always had professional service from the team at Sound Marketing. Been using them for 14 years.
1 August 2018
Unprompted review
Reply from Sound Marketing
Thanks Emily!
We've enjoyed providing you with On Hold audio, and we look forward to working with you for another 14 years! The Sound Marketing team works hard to meet customer expectations in a professional and polite manner, and we’re happy to hear we hit the mark for you.
When you next want On Hold audio or IVR prompts, feel free to get in touch.
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