I did not receive the product I ordered, it was delivered to the wrong address, but the customer service was excellent. Resolved the issue quickly and now I have the product I ordered. There are... See more
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Gear and apps that make your music practice addictive.
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As a practicing keyboard player and a designer, I’m really impressed with the Wave Pro. The quality was obvious right after unboxing — thoughtful design and clearly built with musicians in mind.
I tested it on stage within the first week, and it performed great: comfortable to wear, excellent noise isolation, and a clean, full sound.
As a designer, I also appreciate the attention to detail and precision. It feels great to hold and wear, and it works perfectly as an in-ear monitor.
Looking forward to using it throughout the whole summer tour — it’s definitely becoming a core part of my keyboard rig. I’m running the in-ears through an Allen & Heath mixer with my live keyboard rig: Nord Stage, Viscount Legend and a Moog Little Phatty. Congratulations to the developers!

Reply from Soundbrenner
My overall experience with these iems have been pretty good.I ordered the Wave pros iems and they were delivered within a few days I rarely experience such prompt delivery service. They've completely replaced my over ear headphones for music and gaming. The quality of sound isolation is top notch and I def recommend for the $200 sale price tag. The regular $350+ price tag is a bit steep in my opinion I think you could find decent iems for cheaper,but for the sale price its a steal for the durability and quality.

Reply from Soundbrenner
I've struggled to find an IEM that delivers full range.I won't name my last ones..but they were seriously lacking in bottom end..and were expensive.
My Wave Pro's are an absolute delight, like wearing good headphones. Absolutely astonished at the frequency coverage and clarity !
Soundbrenner has a winner on their hands.

Reply from Soundbrenner
The wave pros are the best IEM's I've tried they are clean and clear and very comfortable

Reply from Soundbrenner
Awesome products with outstanding customer service!
I have been a Soundbrenner customer since they came out with their first Pulse vibrating metronome. I have since upgraded to the Core 2 metronome. Had a small issue with thier Wave IEMs and the customer support was fast, fair and efficient. Highly recommend!

Reply from Soundbrenner
These are amazing IEM for only having two drivers in them. The sound quality is quite excellent across the spectrum. Based on my experience, I only wish I had the money for the quad driver Pros but Im willing to be patient with life when it comes to my finances. For anyone who might complain about the low end, you need to try the foam ear tips. They are a true game changer for this situation and also provide better stability while in the ear canal. I would highly recommend these to anyone on a budget level looking for quality IEMs. Cheers to the Soundbrenner's team for a genuine product that lives up to its advertisement!

Reply from Soundbrenner
Best In Ears and best Support EVER!!!
After producing artists for 8 years I went back to touring. Currently I'm preparing for a proper 4 month Headlining Europe Tour and wanted to get some new In Ears. At first I bought the Soundbrenner Wave in Ears for around 110.00$ . I didn't checked the website correctly and didn't knew that there is a better option! So, while they shipped the In Ears, I contacted the support team and asked if it's possible to exchange them with the PRO version and if I can just send them unpacked back. At the end they were INCREDIBLY KIND. They deducted the Potential costs for shipping back, offered me to keep the lower cost model and send a refund coupon to buy the Wave PRO version. WHAT? I guess I'm lucky!
Now I'm Testing both models against each other and must say:
- Both offer MAXIMUM comfort and stick in my ears
- Fantastic quality, both of them
- Waves PRO sound SOOOO good for In Ears
- The Lower priced model is perfect for percussion and drums practice
- The Waves PRO give me the clarity I need in a 6 piece Band
- The lower price model is 99% similar to 2 World Famous brands (Shure and Sennheiser) in this (and a bit higher) price range
- The Waves PRO are EXACTLY the same as a known 650 Euro Model I tested extensively
Thank you for this exceptional service and fantastic quality and the incredible service!!!
I didn't believed it will be possible for that price :)
All the best,
Ady
Hit The Road Music Studio

Reply from Soundbrenner
These are the best in ear 👂 I’ve ever heard from my experience

Reply from Soundbrenner
I purchased the wave earbuds because I heard that the sound quality was very good. I have had other earbuds but they don’t match the sounds quality of wave earbuds. I mainly use them for gaming on my PS5 using my controller and the sound is amazing. I highly recommend buying the wave earbuds. It’s been the best purchase I have made.

Reply from Soundbrenner
I was skeptical seeing the FB ad. You never know what is a scam nowadays. Well, I thought it can’t hurt. If it’s a fraud I’ll just notify my cc company and they will deal with it. So I ordered a pair and within 3 weeks it arrived. I was so impressed with the quality. Just to prove how good the quality was I had to flatten the eq on my Aviom and turn the master volume from 7 to 4. After a couple months I decided to bless my worship leaders with a pair this past week. I’m excited to hear what they have to say. The shopping experience, shipping and customer service from Ethan was second to none. Thank you Soundbrenner for preventing me from buying yet another pair of “just another” pair of in ear monitors.

Reply from Soundbrenner
Admittedly, I took a chance in ordering the Wave in-ear monitors (earphones) because I was unfamiliar with the company and product and saw repeated ads on social media for it, but the cost was relatively modest. I was pleasantly surprised with these in-ear monitors (packaging was very good) and in particular, the quality of the sound was excellent, especially given the cost. I like a balanced sound, but with pronounced (not heavy or overly heavy) bass that you can hear, and these in-ear monitors delivered on that. An excellent value. I've gone through Bose, Etymotic, Shure (SE425 and SE535), and Sennheiser (IE 600) earphones and the sound quality from the Wave in-ear monitors were as good as the top level models for Shure and Sennheiser. The design/construction of the cord was very different than what I was used to, but I like it. The only drawback is that the fitting of the cord around my ears gets painful after a while, so more flexibility would be great. The next test is longevity and whether these in-ear monitors will last.

Reply from Soundbrenner
Incredible. In ear monitors have brilliant quality and also good deafening. Work perfectly for drumming

Reply from Soundbrenner
I play bass and sing in a grunge and pop-punk band. I’ve been using them for around 4 months now. I bought the Soundbrenner Wave IEMs to replace some Bose earbuds I was using and these sound great, the fitment of the buds with the foam tips have worked the best for me. I typically am all over the stage and sometimes off the stage and they never fall out. The sound quality is crisp and clear and they never distort. I use them with the XVive U4 wireless IEM pack and it’s a great way to go.

Reply from Soundbrenner
I own a pair of shure 425’s. I purchased the IEM headphones so I can compare the difference. I am a drummer and use IMS only. It’s important to have good kick drum tone in a headphone. The Soundbrenner headphone was as good if not better perhaps the price. I would highly recommend them.

Reply from Soundbrenner
Everyone I talked to was extremely willing and able to help. The Wave buds I purchased are the BEST!
Thanks for a great product and great service.
Respectfully,
Rob Magallon

Reply from Soundbrenner
Well good company trustworthy to start with and don't make promises they can't keep! Go all in with what you see on their website, can't go wrong!
Joseph, New Hampshire

Reply from Soundbrenner
These earphone/buds are a massive game changer to the music and the gaming industry! The sound quaility is simply sublime and I would most definately recommend this product to musoc lovers and gamers alike. The clarity is phenomenal, if never heard anything as crisp and clear, that saying ive dabbled in a lot of different listening devices in the past, from military applications to civilian efforts. Please don't just take my word.for it, please do sample these and i cannot guarentee more, you will not regret your life choices in this product. If you want to apply to the gaming aspect, you will require the microphone set up and the cost doesn't break the bank, nor does the cost of the main product. I am simple one elated customer and am looking forward to many more years of phenomenal sound, clarity. Thanks Soundbrenner, incredible stuff!

Reply from Soundbrenner
Having purchased numerous items from Soundbrenner, I have found that their inspiration to create needed products for musicians or others who need solutions for audio has greatly benefitted me.
It began innocent enough: my Pulse had a good life for several years but I need a new metronome with a tactile timing cue. The Core 2 Steel Limited Edition was my choice. Although it didn't instantly pair to my Pixel Pro phone, Ethan and Sara stayed with me in support while we sorted out the proper settings. If I disconnect my phones Bluetooth, it still requires several reboots of my phone and the Core 2 to again establish a connection but that's not really much of an issue.
I've since purchased a set of Wave IEMs, then Wave Pro IEMs, spare tips, extra watch bands, a mic for the IEM, USB-C adapters, even some high quality swag. CEO Florian has also reached out to make sure all is well but his staff is very knowledgeable. Having capable human support is becoming increasingly rare in this digital world and I applaud Florian for having excellent personnel that are patient, well informed, and a pleasure to interact with.
Update: The support team made a great suggestion on pairing my Pixel Pro with the Core 2 - The occasional need to reboot my phone to pair with the Core 2 was possibly due to me exceeding the recommended number of Bluetooth accessories connected to my phone. Soundbrenner was right! I shaved off a few pairs of smart glasses, speakers, watches, etc. and now I have no issues. Thank you again Soundbrenner!
-William M.

Reply from Soundbrenner
The customer service is phenomenal!
MY local package carrier messed the delivery up 29 METERS from my door, package was never seen again. Soundbrenner took full responsibility for something they had absolutely no hand in at all, and send me a complete replacement immediately after the package was officially considered lost. Thank you Ethan from customer support :)

Reply from Soundbrenner
--Great customer service. Super fast with response time and they are very helpful.
--Wave IEMs: Initially I was disappointed with the bass response but after cycling through some of my own ear tips I found a great fit and it greatly improved the bass on all levels. The mid bass is punchy and quick while the sub bass does have good extension and provides enough of a satisfying rumble (I am a big hip hop and R&B listener so I need a little boom in my brain haha). The vocals are the star of the show in my opinion with a treble that hasnt presented harsh to me to this point.
--The cable is very compliant as well.
Overall great product. Ordered the Wave Pro IEM and I am very excited to get those given how good non-pro IEM has been.

Reply from Soundbrenner
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