I will be honest, I found your name on my bank statement taking money from my bank. I had never heard of you , never bought anything from you, someone has been using my email address, my address and b... See more
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This is crazy. Asking for removal of your Personal details from their end is so difficult when in the first place you even never asked for it. They just auto subscribed without your notice. And its ev... See more
The customer service agents were quick with replies and provided clear information about the processes of my query. That eased me into believing my issue will be solved as great customer service was... See more
I had never heard of this company until I saw 3 payments being taken out of my account by them. Tried to contact on website but was dissatisfied with response, and so escalated my complaint. I was t... See more
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problem solved thanks
Good customer service.
Good customer service. Thanks for the help Emerald!😊
They should get in contact with the person concerned before they deduct any from the person account
The experience was good
Great company I wish them success
The speed of response to customers. The process of accessing the site is very excellent. I thank all the workers in this company from the top of the pyramid to the smallest employee.
Good service from a person called…
Good service from a person called diamond
I did not realise that I had signed up…
I did not realise that I had signed up for a subscription initially and had asked for a refund. Thank you to Anne for making an exception and helping me with a refund.
After a technical issue Alero was in…
After a technical issue Alero was in touch and helping to resolve the issue”
Requested Refund in MARCH 2024 still…
Requested Refund in MARCH 2024 still waiting and told in Jan 2025 only after I leave a review I will be refunded ! take money immediately from my account and also a year to get money refunded !!
Keep away.....took My money ....for…
Keep away.....took My money ....for subscription I didn't commit to....bank informed
Good services
Alero is nice to assist me on the problems I encountered.Keep up the good work!
Issue addressed
It is good app and I am very impressed…
It is good app and I am very impressed by so sweethomes
prompt service and great support
Very quick and easy to use
"Issues address" thank you Escalation…
"Issues address" thank you Escalation team
Very polite and helpful …
I had 3 time's money taken from my account and Samuel got me all 3 payments refunded, he was very polite and helped me straight away
membership misunderstanding
An issue with subscriptions which was sorted quickly and satisfactorily
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