SonnyAdam LTD Reviews 

298
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and genuinely helpful, often going above and beyond to ensure a smooth process. Many people highlight the outstanding customer service and transparency, noting that the team made them feel at ease and provided top-tier support. Reviewers are often very happy with their purchases, describing their new cars as amazing, in perfect condition, and driving beautifully. However, some customers also noted issues with the quality of their vehicles, experiencing faults shortly after purchase. A few other people also felt that communication was poor, with reports of unreturned calls, lack of replies to emails, and unprofessional conduct from some staff members. There were also instances where cars were not properly prepared for collection or had issues with after-sales support.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising the outstanding, amazing, and... See more

Product

Clients share ambiguous opinions on product quality, with some reviewers expressing high satisfaction with... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers reporting significant... See more

Quality

Consumers find quality to be negative, with many reporting significant issues with vehicles shortly after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, my experience at SonnyAdam was exceptional. The staff were friendly, attentive, and genuinely cared about making the process smooth. What impressed me most was that the manager p... See more

Rated 5 out of 5 stars

I was looked after by Hamza at Sonny Adams, great experience. Called up on the day and turned up and took the car for a test drive within minutes. Sorted out my car, my warranty and took care of any q... See more

Rated 5 out of 5 stars

Bought a Volvo from Sonny Adams, and Hamza was amazing throughout the whole process! Even though my credit wasn’t the best, he managed to get me approved with a great rate and worked out an incredible... See more

Rated 5 out of 5 stars

I purchased my new car and part exchanged today, and I couldn’t be happier! The entire experience was smooth and completely stress-free from start to finish. The staff were super friendly, professiona... See more


Company details

  1. Used Car Dealer

Written by the company

Welcome to Sonny Adams Motor Company We have a huge selection of used cars to choose from, whether you're looking for your first car or a family car we will be able to find something that suits you. We have new stock arriving all the time, you can view our latest arrivals here or visit our showroom and test drive any of our vehicles.


Contact info

4.0

Great

TrustScore 4 out of 5

298 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.0

All reviews

(298)

156 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, so helpful when an issue occurred through no fault of their own. Very friendly with a quick and easy drive away. One happy customer will definitely use again and refer friends and family.

28 October 2025
Rated 5 out of 5 stars

Very good service

Very good service , if I get a chance always recommend to my friends. Very lovely approach by the technicians and once we receive the car it’s look like a new one from showroom and good in work condition as well. And they have a lot of cars as options. And it’s very easy to choose our one with support of the employees working there.

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Stay away if you don’t want a terrible experience

Purchased a car from this garage 3 weeks ago, turned up on the day to collect the car was left waiting for hours while they wait for admin even though the car had already been paid for. The staff were more interested in low balling the part ex for something that it failed on 3 years ago and was repaired. Then to tax the new car as it was ex disability they wanted me to drive un taxed to a post office 20 minutes away to register which was not happening.the salesman that was dealing with us was so unprofessional he shouldn’t be aloud to sell ice creams let alone cars. I paid them 3000 to clear the old finance of which took them 3 weeks to do with a lot of emails and phone calls to which they owe me 48 pounds still which will never be seen again. The only advice I would give is to stay well clear of this garage they will cause you weeks of stress and lie the whole way through with no apology what so ever, there positive review s are clearly FAKE. They don’t even clean or prep the new cars just left with dirt everywhere.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Hamza helped me find my dream car and…

Hamza helped me find my dream car and it’s absolutely amazing drives like a dream and had no problems with it. He was such a friendly guy and would defo want his help again when buying a car 100% would recommend.

14 October 2025
Unprompted review
Rated 1 out of 5 stars

I bought a car and within 2 weeks the…

I bought a car and within 2 weeks the Automatic gearbox had faults with it. I returned the car and after 4 weeks my car has not been repaired. The after sales team do not contact you and deflect calls to different people all of which do not offer any material help.

21 October 2025
Unprompted review

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