Something Different Wholesale Reviews 

3,480
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 308 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the fantastic selection of unique products, emphasizing that the items are always well-made, visually appealing, and perfect for retail businesses. Buyers also appreciate the efficient ordering process, noting that shipping is exceptionally fast and orders always arrive securely wrapped with great care. However, some customers also noted frustrating issues with delivery tracking information or experienced occasional unreliability from the designated courier services used for shipping. A few customers also mentioned receiving damaged goods, missing parts, or finding minor quality flaws in the items upon opening their parcels.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the wide selection of items and competitive... See more

Delivery service

Users describe positive interactions with delivery_service, noting consistently fast and prompt shipping... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are well-made and arrive in... See more

Order

Customers had positive experiences with order, consistently praising the easy website navigation and... See more

Service

People report positive experiences with service, highlighting efficient support and quick delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic wholesaler for our small business. Delivery is quick. Prices are phenomenal. Everything is high quality. Our customers are always happy, especially therapy clients. Apart from nee... See more

Company replied

Rated 5 out of 5 stars

I've been a customer for years and have always found this company to be excellent. Problems are handled quickly and efficiently. Items are brilliant and are good selllers. Prices are reasonable. C... See more

Company replied

Rated 5 out of 5 stars

Always a huge range of lovely products at a wide range of price points. Something to suit every customer. Speedy delivery, any damaged items are credited or replaced, always a pleasure to get their pr... See more

Company replied

Rated 5 out of 5 stars

The company has lots of different gifts to suit lots of different tastes and you can order in small numbers which for a small gift shop is a benefit . Delivery is quick and everything well packaged... See more

Company replied


Company details

  1. Wholesaler
  2. Gift Shop
  3. Import Export Company

Written by the company

At Something Different Wholesale, we design, develop and supply wholesale giftware, homeware, accessories and decorative products to retailers across the UK, Europe and worldwide. We work with over 12,000 retailers globally, from independent gift shops to larger retail groups, offering a dependable wholesale service built around own-designed, exclusive product ranges, strong stock availability, competitive pricing and helpful customer support. With no minimum order, retailers can easily trial new gift ideas, refresh their ranges, and top up best-selling lines little and often. We currently offer over 4,000 wholesale product lines, in stock and ready to ship. In-stock orders are dispatched the same day, helping retailers keep shelves filled and trade without delays. For EU wholesale customers, we offer Delivery Duties Paid (DDP), meaning no customs paperwork, no unexpected charges, and straightforward delivery from the UK. Our wholesale ranges include homeware, garden accessories, small gifts, licensed artist collections, trend-led giftware and seasonal products, designed to help retailers grow their sales with confidence.

Written by the company

Dedicated Customer Support
Our experienced customer service team is on hand to help with orders, deliveries and any queries you may have
No Minimum Order
Our no minimum order policy allows you to trial new products, top up bestsellers, and buy in a way that suits your business.
Free UK Delivery on Orders Over £75
Wholesale orders of £75 or more qualify for free delivery to UK mainland addresses. *UK mainland only.
Same Day Dispatch On All Orders Placed By 1pm
In-stock orders placed by 1pm (monday to Friday) are dispatched the same working day for fast, reliable delivery.
EU Orders Delivery Duty Paid (DDP)
We handle customs clearance, duties and import charges, so your order is delivered straight to your door with no unexpected fees.
Own-Designed & Exclusive Products
Our products are designed in-house, giving retailers access to exclusive ranges not widely available elsewhere.
Trusted by 12,000+ Retailers Worldwide
We support thousands of independent retailers and retail groups across the UK, Europe and beyond.
In-Stock, Ready to Ship
Thousands of products held in stock, ready for fast dispatch when you need them.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(3,480)

368 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fab products

Fab products. Looking forward to getting more. The only thing I would say is the P&P was quite steep- I could only opt for next day for some reason, not sure why.

3 July 2026
Rated 5 out of 5 stars

Easy to navigate website..

Easy to navigate website... products show both VAT and RRP. I quickly put in a second order
Well packaged, nothing broken which was an amazing outcome. Everything looks gorgeous quality wise, no scratches, marks etc
fast delivery

2 July 2026
Rated 5 out of 5 stars

Easy to use website

Easy to use website. Fast delivery service. Items I've ordered have always arrived intact. Good choice of products atva good price.

25 June 2026
Rated 5 out of 5 stars

Perfect Value,Delivery & Quality

We are a schools friends association and the company we usually use for "gifts" for all sorts events let us down. I found something special and really liked the different gift ideas they have. The price was lower than usually so we were a little worried about the quality. This is where we were blown away, amazingly fast delivery. Very well packed gifts, lots of mugs and glasses and not a single breakage. Then on top of that the quality is 1st class. We will definitely be back for more

16 June 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

Hello Gem,

Thank you so much for your fantastic 5-star review! We are delighted that you found something special for your school events and that we could help when you needed it most. It's wonderful to hear that the quality, packaging, and fast delivery exceeded your expectations. We truly appreciate your support and look forward to supplying many more gifts for your events in the future!

The Customer Care Team

Rated 4 out of 5 stars

Order was packed well and checked off.

Order was packed well and checked off.
But some items had been over charged, but I rang up and pointed it out and the telesales where on the ball and said it would be sorted and money refunded. Which was great, stress free experience.

25 June 2026
Rated 5 out of 5 stars
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Reply from Something Different Wholesale

Thank you for this wonderful 5-star review! We're so pleased to hear that you love our products and appreciate their quality, thank you for sharing this lovely feedback. We hope to work with you again soon!

The Customer Care Team

Rated 5 out of 5 stars
Something Different Wholesale logo

Reply from Something Different Wholesale

Thank you so much for your 5-star review!
We're delighted to hear that you loved the products and that your order arrived quickly. Your kind words mean a lot to us, and we hope to work with you again soon!

The Customer Care Team

Rated 5 out of 5 stars

Prompt delivery on time.

Prompt delivery on time.

17 June 2026
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Reply from Something Different Wholesale

Thank you for your 5-star review!

It is wonderful to hear that your order arrived promptly and on time. Providing a fast and reliable delivery service is something we take great pride in.

Thank you for choosing us, and we hope to work with you again soon!

The Customer Care Team

Rated 1 out of 5 stars

I had to pay an extra $200 after…

I had to pay an extra $200 after shipping. There was no disclosure to extra charges after my purchase. I reached out to customer service with my question and concern and no one ever responded. Once my package came in I had several items BROKEN! What a waste of money! I will never purchase from here again

9 June 2026
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Reply from Something Different Wholesale

Thank you for your feedback. We're very sorry to hear about your experience and understand your frustration.

We do try to make it as clear as possible on our website that international orders may be subject to customs duties, taxes, and import fees once they arrive in the destination country. These charges are set by local customs authorities and are the responsibility of the recipient. We're sorry if this information was not clear during your shopping experience.

We are concerned to hear that you did not receive a response from our customer service team. We aim to reply to all enquiries within 24–48 hours, so this is certainly not the standard of service we strive to provide. We will investigate further to understand why your query has remained unresolved and will reach out to you directly to ensure we can get the issue of damaged stock addressed as quickly as possible. Please look out for further contact from our team so that we can work towards a resolution.

The Customer Care Team

Rated 5 out of 5 stars

So many lovely items and great options…

So many lovely items and great options and the clearance offers are great too! Love this company

17 June 2026
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Reply from Something Different Wholesale

Thank you so much for this lovely 5-star review.

We are delighted to hear that you love our range of products and that you have enjoyed the clearance offers, too. Thank you for your support and for loving our company – we look forward to working with you again soon!

The Customer Care Team

Rated 5 out of 5 stars

Great service

Great service. All items package very well. Fast delivery. Easy order process. Perfect.

9 June 2026
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Reply from Something Different Wholesale

Thank you for this fantastic 5-star review! We're delighted to hear that you found our ordering process easy and that your items arrived quickly and well packaged. Providing excellent service from start to finish is always our goal, so it's wonderful to know we met your expectations.

The Customer Care Team

Rated 5 out of 5 stars

Everything perfect

Everything perfect. Lots of choice. Great prices. If there is an issue it gets resolved quickly and professionally.
Will continue to order

9 June 2026
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Reply from Something Different Wholesale

Hi Leanne,

Thank you for this fantastic review and lovely feedback. We're so pleased that we've been able to resolve any issues quickly for you and we really appreciate your continued support!

The Customer Care Team

Rated 5 out of 5 stars

Easy to navigate the website

Easy to navigate the website, gorgeous range of things on offer, easy to order and really quick delivery

11 June 2026
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Reply from Something Different Wholesale

Hi Amanda,

Thank you for this lovely feedback! It is so great to hear that you found ordering easy and received your delivery quickly. So pleased that you love our range of products, too!

The Customer Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast postage, well packaged, good quality items. Totally recommend.

8 June 2026
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Reply from Something Different Wholesale

Hi Victoria,

Thank you for the glowing recommendation! We are so pleased to hear that you were happy with the service, fast delivery and quality of your items!

The Customer Care Team

Rated 5 out of 5 stars

Fabulous choice of products

Fabulous choice of products at great prices. Quick delivery too.

3 June 2026
Something Different Wholesale logo

Reply from Something Different Wholesale

Thank you for this wonderful feedback! We’re glad you loved the choice, great prices, and speedy delivery.

The Customer Care Team

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