Solo Car Sales Reviews 914

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Sold my car through an online auction service. Solo cars contacted me straight away after I had accepted their bid. They have been absolutely amazing. Simon made the whole process simple, put up with... See more

Company replied

Rated 5 out of 5 stars

Can’t thank April enough for the quickest, easiest & most seamless transaction ever. Viewed & test drove yesterday, picked it up 24 hrs later! Her sales manner was friendly, approachable and con... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend this place, i had a amazing experience from start to finish. I recently bought my car here and couldn’t be happier. Zack was professional, honest, and made the whole process su... See more

Rated 5 out of 5 stars

The lads where absolutely incredible they helped me sort a bad experience with previous car, Jay the owner was really helpful and Zak who gave me good advice and dealt with the process, he made... See more

Company replied

Company details

  1. Car Dealer
  2. Car Finance and Loan Company

Written by the company

Welcome to Solo Car Sales, the cheapest used car dealer in Liverpool. We are a family business with a proud history of selling cars cheaper than market value. In fact, according to Auto Trader, 94% of our cars are sold too cheap! Since we started business in 2008, we have constantly grown. Starting with a small number of cars in just 1 unit, we now have a stock of 100+ cars spread across one large site. We've also positioned ourselves in the market to remain the place for the cheapest motors on Merseyside.


Contact info

4.9

Excellent

TrustScore 5 out of 5

914 reviews

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Replied to 50% of negative reviews

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Rated 4 out of 5 stars

Lewis restored my faith in Solo Cars...

Was impressed when first purchased my car from Solo Cars. Had a couple of issues, oil leak (which was fixed straight away). Horn stopped working after a few weeks. Eventually got booked in, there were a couple of issues along tbe way but Lewis from the workshop was great and restored my faith in Solo Cars. Lewis is a credit to your team.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

5 star rating ⭐ ⭐ ⭐ ⭐ ⭐

I would highly recommend Solo Cars. I recently bought my used car from here and I am delighted with it. Michael was fantastic and made the process really straightforward for us. Top fellar, thanks again.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

So i was wanting to buy a car for my…

So i was wanting to buy a car for my future daughter In law, I had purchased one 3 weeks before from a 'Dealer' in Wigan and it was an absolute shit show. Problem after Problem. So, my daughter started trailing through adverts again and came along Solo cars, she seen a car that she liked and we went down that evening. We was met by Matt, very polite and listened to us about our last experience. Absolutely nothing like this here I can assure you. The cars presentation and the cleanliness of the unit were top notch. She chose a car that was off site, unfortunately. So Matt showed us to another car, same model just different colour. One drive round the block and it was no turning back then. From applying for finance to receiving the actual car itself was 3 days. After the first visit, on the way home, Matt texted that I was accepted for finance. She cried all the way home from then on. We had such a bad experience with the other place and getting the £3.5k deposit back (we had to get the bank involved) she was at rock bottom. Day of delivery i got a free deep clean of my house (life does have its perks!!) and she got her dream car. The sweets in the car was a nice touch but didnt do my diabetes any good that day haha..
As soon as I am ready to change my car I'll have no hesitation in going back to solo cars to replace it.
Thank you Matt, and thank you Solo cars for a quality service.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend this place

Would highly recommend this place, i had a amazing experience from start to finish. I recently bought my car here and couldn’t be happier. Zack was professional, honest, and made the whole process super quick and stress-free. The car is amazing and exactly as advertised. Would recommend this place to anyone looking for great deals so happy with my car thanks again.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Rating 10/10

Rating: 10/10

I had an exceptional experience with Solo Cars of Liverpool. From start to finish, their customer service was truly outstanding. I primarily worked with Michael, and he was absolutely brilliant. He was always approachable, courteous, and professional, whether it was over the phone, through text messages, or even via WhatsApp. Michael went above and beyond by sending me detailed videos of the vehicles, allowing me to see them up close and get a real sense of what they looked like.

Even though I was still in the process of finding the perfect vehicle, Michael’s dedication and enthusiasm never wavered. He was proactive, consistently checking in, and always willing to provide more information or answer any questions I had. It was clear that Solo Cars of Liverpool truly values their customers and is committed to providing top-notch service.

I highly recommend them to anyone looking for a vehicle. Their attention to detail and dedication to customer satisfaction are truly second to none

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service from John and Zak

I bought my first car recently from Solo Cars with the help of my friend John and the salesman Zak. I couldn't be happier with the deal I got and the car itself.

Would highly recommend to anyone when purchasing a car.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience with Zak who was…

Had a great experience with Zak who was very helpful and a great guy.
I was recommended by some work friends about Solo Cars and I am very glad I took a trip and had a look round!
1-2 day process which is very quick to other places I’ve been.
Overall would definitely come here again!!

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

What can I say, I’ve been with Solo Cars since they started out. Warm welcome and fantastic service. I recently purchased a new car with Zak. The whole process was stress free, no pressure and a brilliant experience. Thank you so much

8 August 2025
Unprompted review
Rated 5 out of 5 stars

23 plate Peugeot e208

Bought a 23 plate Peugeot e208 at a great price. Brilliant service from Zak who explained perfectly how to locate and use fast charge point and pay with app. Very pleased with car.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Really good experience with solo cars

Really good experience with solo cars, very easy website to navigate and immediate response when made an enquiry. Micheal dealt with us, not pushy at all, very welcoming and genuine through the whole experience. 10/10 would recommend.

26 July 2025
Unprompted review
Rated 1 out of 5 stars

HONEST REVIEW OF EXPERIENCE (after purchase)

HONEST REVIEW OF EXPERIENCE

I originally left a glowing review on the day I purchased my car as requested whilst I was sat in the garage waiting for paperwork, as I was genuinely thrilled and couldn’t fault the service I received. The team were friendly, helpful, and made the buying process a pleasure.

However, after bringing the car home and giving it its first proper wash, I was really disappointed to discover numerous scratches and imperfections that had clearly been very well concealed at the time of sale. (May I add the whole two doors are really visibly scratched all along) It seems the car was expertly polished and detailed in a way that temporarily hid these flaws, which only became visible once the product wore off.

I fully understand that this is a 4-year-old car and some wear is to be expected. What’s upsetting is not the presence of scratches themselves, but the fact they were so well hidden that I had no idea they existed until after purchase. I now face the unexpected cost of having to repair and repaint these areas, which is disheartening after spending so much on what I thought was my dream car. It is not a cheap fix.

Again, I want to stress that the staff were excellent and I can’t fault how I was treated personally. My disappointment lies in how the car was presented. I’m sharing this review not out of anger, but in the hope that others don’t end up in the same boat as me.

This experience has taken away from what should have been an exciting and proud moment for me. I just want others to be aware and cautious.

This has put me off, no trust and I wouldn't buy from this dealer again now despite feeling so overjoyed on the day I purchased - I have clear photos of the hidden damage however trust pilot doesn't let me upload.

15 July 2025
Unprompted review
Solo Car Sales logo

Reply from Solo Car Sales

Hello Abby,

Can you reach out to me directly? I would love to know what's gone on here myself so I can do some digging and hopefully resolve this for you.

My direct email is james@solocars.co.uk

Rated 5 out of 5 stars

Thank you to Zak and the Solo Cars Team

From the beginning Zak was professional, knowledgeable and approachable. At no point did I feel pressure to purchase. Solo cars offer great vehicles at competitive prices with excellent customer service. I am thrilled with my car and will definitely be back in the future.

4 July 2025
Unprompted review
Rated 4 out of 5 stars

Great Customer Service from Adam and Solo Car Sales”

I recently purchased a car from Solo Car Sales, and overall, I’m very pleased with the experience. Adam and his team were professional, accommodating, and carried out everything I asked for with care and attention. Communication was clear throughout, and I felt I was in good hands from start to finish.

No car dealership is perfect, but Solo is certainly one I would recommend. There were a couple of minor issues — some light scratches on the door, a bit of rust under the boot, and unfortunately, the rear driver’s side wheel was slightly curbed during delivery. However, I don’t place that on Adam himself, as he fulfilled everything we agreed on and went above and beyond to make the process smooth.

In summary, Solo Car Sales is a trustworthy and professional business. If you’re looking to buy a car, I believe Adam and his team will look after you and do their best to meet your expectations.

3 July 2025
Unprompted review

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