Online ordering needs a couple tweeks. Product a tad expensive. I forsee a future problem in that small orders to replace certain sizes isn't available--have to buy large kits to replace used. Ship... See more
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SolderStick Waterproof Wire Connectors is one of the world's leading wire connector stores for automobiles, marine applications or home electrical DIY repairs. We pride ourselves in our comprehensive policies and highest quality wire connectors with best customer service, saving our customers over 30-50% off retail costs.
Contact info
30 N Gould St Ste R, 82801, Sheridan, United States
- business@solderstick.com
- solderstick.com
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Very satisfactory, good product
In a world full of mail order scams Solderstick delivered as promised. I have not yet used the product but it looks very good. Delivery cannot match Amazon's "next day" or "two day" but was reasonable (10 days to Canada) and problem free. I happily recommend.
Putrid greed fraudsters
Putrid greed fraudsters.
I ordered one item , the wire tracer , clicked No I dont want the extra rubbish they try to upsell you through checkout .
When i clicked purchace the added on the useless extras an the price of my order more than tripled . From $39.99 to $129.99 .
FRAUDULENT SELLERS DO NOT ENGAGE !
Deceptive company
I followed an advertisement link on Australian facebook marketplace and purchased a pack. On checking my PayPal receipt surprised to see charges in USD! Nothing in their promotional material made this clear. In addition there was a scam pre ticked box for a heat gun that I did not want or actively order.
Regardless of quality of their product, I consider this deceptive behaviour that others have also fallen for. This company should be avoided and I now wonder about the integrity of the trust pilot score
Not legit
Not legit. Products added to order without customer knowledge and difficult to negotiate a website that is trying to upsell you at every point. I don't believe there is a real customer service site but instead some poorly trained bots. Buy similar products elsewhere if so inclined, but crimp, solder, heat shrink for a more professional solution.
Horrible customer service
Don’t buy these. The company are crooks and will not stand by their product and return policy.
Additional products added to order
Placed an order and a heat gun was added by the company. Attempted to cancel via their email and another order was generated increasing to the 100 unit kit. No responses from multiple emails to company site and ended up charged for 2 kits with added heatguns and additional pieces. Rec'd orders with no way to return. Contacted credit card company and after 3 months were credited for orders. Evidently company never responded to credit card company either. You can order the same product throughj Amazon and it was cheaper.
O ordered the basic kit of connectors…
O ordered the basic kit of connectors for $24.99. What I received was the connectors and also the $29.99 Soldering gun that I DID NOT ORDER! They told me to send it back AT MY COST $10.50 to receive a credit of $29.99. Order process was a scam to sell unwanted add-on. I lost $10.50 as a result of their scam. I WOULD NOT purchase again.
Order summary
Solderstick™ Waterproof Solder Wire Connector Kit × 1
50 Pcs
$24.99
Heat Gun for Soldering - SolderStick × 1
Refunded
$29.99
Subtotal
$54.98
Shipping
$0.00
Taxes
$0.00
Total
$54.98 USD
Total paid
$24.99 USD
Airwallex
$54.98
Refund
Airwallex
-$29.99
I thought I was purchasing from a…
I thought I was purchasing from a reputable company. I went on their website with the intent to purchase the 100 piece kit. Their website defaults to the 500 piece kit and the heat gun. I selected the 100 piece kit and deselected the heat gun. My purchase should have been $39.99. I completed the checkout process and a few minutes later was notified by my credit card company that I was being charged $129. I then received an email from Solderstick with my invoice showing the 500 piece kit and heat gun. I did not order the 500 piece kit or heat gun. When I emailed Solderstick customer service, actually 4 times, I was advised that they could not change the order and that when it arrived I could just return it for a refund. It arrived on Monday, I've sent Solderstick customer service 3 more emails trying to return the order that I did not place and they have failed to respond. DO NOT BUY FROM THIS COMPANY - once they have your money they don't want to know you.
Great product it works great to keep my…
Great product it works great to keep my stuff from screwing up
solder stick
The product works as advertised. Wires were secured, the seals, sealed
Butt connections
I have the butt connectors and I just used some last night . I made 4 connections using my heat gun and the connections are solid.
Absolutely love these makes the job so…
Absolutely love these makes the job so easy
The heat gun is junk would shrink any…
The heat gun is junk would not shrink any shrink tubing. No where near enough in the deliverd package to justify the price
Old guy likes new things
So far so good. Navy trained electronics technician many moons ago, I learned to solder and tape wire joints... years later, I used heat shrink... this was the next evolution of that. I have siliconed heat shrink when I did not have heat activated heat shrink with glue for applications. That was usually larger wire and expensive... just like these. We shall see how long they last when the weather warms up and I start repairing my trailer lights.
My wire connections are much easier to…
My wire connections are much easier to complete
This customer service was excellent
This customer service was excellent. The followup about the product, plus their immediate attention to an issue I had experienced. I give them an A+
I had a great experience with this…
I had a great experience with this company. Customers consistently praise the product's ease of use and practicality, highlighting its time-saving benefits for various electrical applications. I appreciate the high quality and effectiveness of the product, its ability to create lasting splices and user-friendly design and the clean, professional results are also frequently used. Im also satisfied with the delivery service, often describing it as fast and prompt. The packaging is great, and the company is commended for its excellent service,
Thanks Patrick
Happy with the product Disappointed with Price not reflected in Aus Dollars
Happy with the product, just disappointed at checkout once paid to be notified it was US dollars & not Australian.
Bit of a failure of the web cart design.
Quality product
Quality product. Easy purchase and reasonably priced. Worked extremely well with my first wiring project. Highly recommend.
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