I have recently had solar panels and battery installed through Solargain. It is early days but the savings are already apparent. The work undertaken ahead of the contract was extensive, but up... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Payed $30,000 for a system that has broken down and no support getting screwed around by this company do not engage them they hide behind other company names
Company replied
Mark and Mick were extremely helpful in providing advice about which system would be best for our property. All of our questions were answered, both on site and over the phone. The install happened ve... See more
Company replied
I recently purchase a place with Solar Panels installed by Solargain. The call I made is to firstly enquire whether maintenance has been carried out since installed. Lorraine answered my query. Cou... See more
Company details
Written by the company
Solargain is a well-known solar expert. We are one of Australia's largest integrated solar power and solar hot water businesses. Solargain is a premium supplier of solar products. We are a highly experienced team, with over 190 staff members nationally in 23 locations. Solargain has been around for over 20 years, and has been doing solar PV since the first systems were installed in Australia. We’ve installed more than 88,000 systems in this time and been one of the only solar PV companies that has been around for every rebate, every boom and every fall. We’re very proud of this, as it’s proof of our commitment, reward for our customers and something very few organisations have achieved. Solar PV is a long-term investment, and we truly understand this. We promise to provide the highest quality components, advice from the most experienced consultants and the best ongoing support in the industry.
Contact info
10 Milly Ct, 6090, Malaga, Australia
- 1300739355
- sg.info@solargain.om.au
- solargain.com.au
Replied to 80% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From day one everything was so easy no…
From day one everything was so easy no hassles a great price and the installers were the best team I have had work at our house. The install looks wonderful and everything was left so neat and tidy. They showed me how to use and follow the App. I will pass the name SOLARGAIN around to anyone who is interested in the system.

Reply from Solargain
Solar investor test
Matt was very courteous and explained why he was here for in regards to testing my solar inverter. He checked all panels whilst he was here as well. The service was very efficient. I would recommend Solargain for any issues that may occur.

Reply from Solargain
Replacement solar energy system
The team arrived on time and completed the job efficiently and tidily. Everything was completed in less time than I had expected and I was ‘educated’ in what to expect when the system is operational.

Reply from Solargain
Great communication along the way to…
Great communication along the way to decide what level of solar installation to choose , very good turn around from acceptance of the quote , very clean and professional installation , would recommend them highly especially the team from Wangaratta

Reply from Solargain
Great service
Prompt. Great communication at every step of the process. Cleaned up after install. Supervisor came and checked next day. Couldn’t have asked for anything more. Thank you.

Reply from Solargain
No fuss quote and install
No fuss quote
No pressure to buy
Good communication
All manuals and warranty info provided
Installed on time and no issues
Top service…
Unsure of what HWS to install and Sheldon in sales was very patient and helpful with all of my questions. I was apprehensive about the price as it was significantly cheaper than competitors but Sheldon answered all my queries and I was confident to choose Solargain. The installers-plumbers and electricians- were friendly and efficient but most of all on time. Small issue with the booster switch but was fixed promptly and as promised.Thoroughly impressed and recommend.

Reply from Solargain
Good communication
From designing a system to installation these guys are terrific. This is my second 6.6kw PV installation with them and both have been top notch. They keep you informed and work round obstacles like shading and limited circuit board space. Maybe more expensive than the cheap firms but don't you get what you pay for?
The customer service from all…
The customer service from all throughout the process has been exceptional. Great communication, tailoring our package to our family needs and then installation was dreamless with a team that kept us up to date on the progress.
Highly recommend on value, customer service and we are repeat customers as our original solar panels were fitted by Solargain 15 years ago.
James De Santos Solargain
I had James De Santos come out to my property twice, once to explain how the solar systems work, how much I stood to save and what system he recommended. And once to give me the quote and see if id like to go through with it which I did.
James was extremely knowledgeable and gave me great confidence in my decision. I look forward to my installation date.
I think there a well respected company…
I think there a well respected company had no problems from day one to the installation very happy will recommend to anyone
Installed within three days of booking
Quick install, very tidy workmanship, great communication
These guys are awesome
These guys are awesome. From the outset the communication was great, and install process was excellent.
Happy Customer
I sourced quotes from multiple providers, I found the consultant from Solargain to be the most engaging and helpful over the phone, he also sent the quote through first, and was the best value in my opinion for the most suitable option for my home. The installation was professional and well organised and arranged very promptly. I’m confident I made the right call to engage Solargain.
Solar gain were very professional
Solar gain were very professional, not pushy like some companies I called. They installed the system on the arranged date. Everything seems to be working properly. Very happy with the experience
Initial Meeting & Installation
The initial meeting with the Solargain consultant was informative. The follow-up installation was professional and carried out promptly.
Reliable
Solargain always do an excellent job, which is why we're repeat customers for our solar needs
I chose this company because of their…good reviews
I chose this company because of their good reviews and star rating, I also liked the price that was quoted.we had a bit of a communication hiccup to start with but the lady that I originally spoke to said it was her first day so fair enough. I was told that the installer would arrive between 12pm and 2pm which suited me because I had appointments in the morning but when I arrived home around 11:45 he was finishing up, I had missed a text from him around 10:15 saying that he would be there in 15 minutes. He did his job because my husband was at home but he didn't connect my mobile to the wi-fi so now has to come back to do that which he could have done when I arrived home. He has done a good job otherwise.
Great job
The whole process of getting a quote to installation was very efficient and fast. They are the best company I have ever dealt with. Thanks Solar Gain.
Blake and Pat did a wonderful job
Blake and Pat did a wonderful job. They were so informative and just got on with it and did it. It was a pleasure having them here to do the job.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







