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Rated 5 out of 5 stars

I have recently had solar panels and battery installed through Solargain. It is early days but the savings are already apparent. The work undertaken ahead of the contract was extensive, but up... See more

Rated 1 out of 5 stars

Payed $30,000 for a system that has broken down and no support getting screwed around by this company do not engage them they hide behind other company names

Company replied

Rated 5 out of 5 stars

Mark and Mick were extremely helpful in providing advice about which system would be best for our property. All of our questions were answered, both on site and over the phone. The install happened ve... See more

Company replied

Rated 5 out of 5 stars

I recently purchase a place with Solar Panels installed by Solargain. The call I made is to firstly enquire whether maintenance has been carried out since installed. Lorraine answered my query. Cou... See more

Company details

  1. Solar Photovoltaic Power Plant
  2. Lighting Store
  3. Plumber

Written by the company

Solargain is a well-known solar expert. We are one of Australia's largest integrated solar power and solar hot water businesses. Solargain is a premium supplier of solar products. We are a highly experienced team, with over 190 staff members nationally in 23 locations. Solargain has been around for over 20 years, and has been doing solar PV since the first systems were installed in Australia. We’ve installed more than 88,000 systems in this time and been one of the only solar PV companies that has been around for every rebate, every boom and every fall. We’re very proud of this, as it’s proof of our commitment, reward for our customers and something very few organisations have achieved. Solar PV is a long-term investment, and we truly understand this. We promise to provide the highest quality components, advice from the most experienced consultants and the best ongoing support in the industry.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

From day one everything was so easy no…

From day one everything was so easy no hassles a great price and the installers were the best team I have had work at our house. The install looks wonderful and everything was left so neat and tidy. They showed me how to use and follow the App. I will pass the name SOLARGAIN around to anyone who is interested in the system.

24 April 2024
Unprompted review
Solargain logo

Reply from Solargain

Hi Peter,

Thank you for taking the time to leave your kind review. We are very happy to hear you had a great experience with Solargain. Enjoy your solar and your savings!

Thank you,
The Solargain Team

Rated 5 out of 5 stars

Solar investor test

Matt was very courteous and explained why he was here for in regards to testing my solar inverter. He checked all panels whilst he was here as well. The service was very efficient. I would recommend Solargain for any issues that may occur.

19 April 2024
Unprompted review
Solargain logo

Reply from Solargain

Hi Carol,

Thank you for your kind review. We are very glad to hear you had a great experience with our team. If you require any further support in the future, we will be happy to be of assistance.

Thanks again,
The Solargain Team

Rated 5 out of 5 stars

Replacement solar energy system

The team arrived on time and completed the job efficiently and tidily. Everything was completed in less time than I had expected and I was ‘educated’ in what to expect when the system is operational.

9 April 2024
Unprompted review
Solargain logo

Reply from Solargain

Hi there,

Thank you for your great review and thank you for choosing Solargain. We are glad to hear you are happy with the efficient service from our team. Enjoy your solar!

Thanks,
The Solargain Team

Rated 5 out of 5 stars

Great communication along the way to…

Great communication along the way to decide what level of solar installation to choose , very good turn around from acceptance of the quote , very clean and professional installation , would recommend them highly especially the team from Wangaratta

25 March 2024
Unprompted review
Solargain logo

Reply from Solargain

Hi Ian,

Thank you for your wonderful review. We are happy to be able to help with your solar energy needs and are glad to hear of your great experience. Have a lovely day.

Thanks again,
The Solargain Team

Rated 5 out of 5 stars

Great service

Prompt. Great communication at every step of the process. Cleaned up after install. Supervisor came and checked next day. Couldn’t have asked for anything more. Thank you.

25 March 2024
Unprompted review
Solargain logo

Reply from Solargain

Hi there,

Thank you for taking the time to leave your wonderful review! We are very glad to hear you had a great experience with Solargain. We appreciate your trust in us to deliver quality solar solutions. Have a lovely day.

Thanks,
The Solargain Team

Rated 5 out of 5 stars

Top service…

Unsure of what HWS to install and Sheldon in sales was very patient and helpful with all of my questions. I was apprehensive about the price as it was significantly cheaper than competitors but Sheldon answered all my queries and I was confident to choose Solargain. The installers-plumbers and electricians- were friendly and efficient but most of all on time. Small issue with the booster switch but was fixed promptly and as promised.Thoroughly impressed and recommend.

21 November 2023
Unprompted review
Solargain logo

Reply from Solargain

Hi Sharon,

Thank you for taking the time to leave your kind review. We are very happy to hear you had a great experience with Solargain from start to finish. Enjoy your solar and your savings!

Thank you,
The Solargain Team

Rated 5 out of 5 stars

Good communication

From designing a system to installation these guys are terrific. This is my second 6.6kw PV installation with them and both have been top notch. They keep you informed and work round obstacles like shading and limited circuit board space. Maybe more expensive than the cheap firms but don't you get what you pay for?

8 November 2023
Unprompted review
Rated 5 out of 5 stars

The customer service from all…

The customer service from all throughout the process has been exceptional. Great communication, tailoring our package to our family needs and then installation was dreamless with a team that kept us up to date on the progress.

Highly recommend on value, customer service and we are repeat customers as our original solar panels were fitted by Solargain 15 years ago.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

James De Santos Solargain

I had James De Santos come out to my property twice, once to explain how the solar systems work, how much I stood to save and what system he recommended. And once to give me the quote and see if id like to go through with it which I did.

James was extremely knowledgeable and gave me great confidence in my decision. I look forward to my installation date.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I sourced quotes from multiple providers, I found the consultant from Solargain to be the most engaging and helpful over the phone, he also sent the quote through first, and was the best value in my opinion for the most suitable option for my home. The installation was professional and well organised and arranged very promptly. I’m confident I made the right call to engage Solargain.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Reliable

Solargain always do an excellent job, which is why we're repeat customers for our solar needs

4 September 2023
Unprompted review
Rated 4 out of 5 stars

I chose this company because of their…good reviews

I chose this company because of their good reviews and star rating, I also liked the price that was quoted.we had a bit of a communication hiccup to start with but the lady that I originally spoke to said it was her first day so fair enough. I was told that the installer would arrive between 12pm and 2pm which suited me because I had appointments in the morning but when I arrived home around 11:45 he was finishing up, I had missed a text from him around 10:15 saying that he would be there in 15 minutes. He did his job because my husband was at home but he didn't connect my mobile to the wi-fi so now has to come back to do that which he could have done when I arrived home. He has done a good job otherwise.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Great job

The whole process of getting a quote to installation was very efficient and fast. They are the best company I have ever dealt with. Thanks Solar Gain.

10 August 2023
Unprompted review

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