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OVO Solar & Heating Reviews 

308
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional installation teams for their exceptional efficiency, careful attention to detail, and tidy work practices. People consistently note that the entire journey runs smoothly, from the initial consultation and survey right through to the final setup and ongoing energy production. However, some reviewers were not happy with minor issues or post-installation support. A small group of consumers specifically mentioned occasional scheduling delays, communication gaps between different departments, minor property damage, or unresolved concerns regarding aftercare once the physical work was fully completed.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that the entire workforce from installation... See more

Service

Users describe positive interactions with service, highlighting efficient installations and professional... See more

User experience

Customers consistently note positive experiences with user experience, describing the entire journey from... See more

Product

Reviewers highlight positive aspects of product, expressing satisfaction with the high quality and neat... See more

Customer service

People report positive experiences with customer service, highlighting that team members are knowledgeable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was a fantastic installation from start to finish. The engineer who did the survey was knowledgeable, flexible and efficient. He found a solution that really worked for us. The installation te... See more

Company replied

Rated 5 out of 5 stars

From start to finish everything went to plan. The planning around our complicated roof shape took some thought with the help of Sam. Payment system was easy. Scaffolders did a marvellous job in sear... See more

Company replied

Rated 5 out of 5 stars

The service we have received from Kieron and his team has been fantastic. Everything from the initial survey to the commissioning of the Heat Pump and solar has been great. There was no pressure to b... See more

Company replied

Rated 5 out of 5 stars

Excellent from start to finish. Gemma kept me updated as to progress all the time. Surveyor was really helpful and answered all my questions. Scaffolders and fitters were also superb. Special me... See more

Company replied


Company details

  1. Solar Energy Company
  2. Electrical Installation Service
  3. Energy Equipment and Solutions
  4. Boiler and Heating Service

About OVO Solar & Heating

Written by the company

OVO Solar & Heating specialises in providing high-quality, hassle-free solar panel and heating installations across the UK.

Our authorised local teams are the best in the business, delivering efficient and affordable solutions tailored to your home.

OVO is committed to making energy better for people and planet — helping you reduce your energy bills and carbon footprint through sustainable energy solutions.

From initial consultation to installation, our local teams are dedicated to delivering exceptional service and support.

Join thousands of satisfied customers who trust OVO for their solar and heating needs.


Contact info


4.9

Excellent

TrustScore 5 out of 5

308 reviews

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4.9

All reviews

(308)

273 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service

From start to finish OVO were amazing. No pressure, excellent advice and personable conversations. The planing and booking was easy and informative. I booked everything through OVO, scaffolding and electrics. Can't praise them enough and have already recommended them to two friends looking for solar.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

The quote for solar from OVO was…

The quote for solar from OVO was competitive with the overall installation process seamless and professional so good value for money. The whole team were friendly quick and thorough through out the process. Very happy to recommend OVO south coast’s services to friends etc.

10 April 2026
Unprompted review
OVO Solar & Heating logo

Reply from OVO Solar & Heating

Thank you for your feedback Mr Hargreaves. Your comments will passed on to the team. Happy saving! Yasmin

Rated 5 out of 5 stars

Great

Quick response and installation. Scaffolding Monday a.m. Solar Panels Tuesday morning, battery and electrical installation Tuesday p.m. so all up and running by 4 p.m. Scaffolding down Thursday a.m.
The guys were friendly and amenable and tidy - no trouble at all. Highly recommend.

31 March 2026
Unprompted review
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Reply from OVO Solar & Heating

We're thrilled to hear your experience, Glenda. Enjoy your system! Yasmin

Rated 5 out of 5 stars

Professional and enthusiastic Solar system installers.

After making the decision to move away from gas and go to electric heating we soon became aware for this to be affordable we needed solar. Having looked at other suppliers we decided to go with OVO South Coast.
The experience was positive from initial planning to installation the staff were enthusiastic and professional the work being carried out to a high standard and at price that was very competitive.
The system has now being running for 2 month's with out problem and is actually making money. I did feel that the 8 weeks to setup it took to setup the Smart Export Guarantee (payment method for exported electricity) was to long but as this a government initiative was outside of OVO control. We have had a couple of issues with the Fox Cloud app, which monitors the solar system, but these were sorted out with help from Rhys Webb our aftercare contact.

11 April 2026
Unprompted review
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Reply from OVO Solar & Heating

Thank you so much for your feedback. We're really pleased you chose us for your installation and glad you got the support you needed from our aftercare team. Enjoy the savings! Yasmin

Rated 5 out of 5 stars

Excellent service

Excellent service from quotation via a survey & install dates to actual scaffolding & installation, followed by instructions on how to use the system.

2 April 2026
Unprompted review
OVO Solar & Heating logo

Reply from OVO Solar & Heating

Thanks for the great review Bob. We are pleased you were happy with our service.

Rated 5 out of 5 stars

This company was 100% efficient, delighted with our solar system from…

This company was 100% efficient from start to finish.
Once we had our very competitive quote and survey, the team were immediately in touch discussing any options we required. A date was promptly set for scaffolding and installation. Monday scaffolding erected, Tuesday the Solar Panels, Inverter and battery installed, the very competent electrician worked through the day. The next morning he returned to finalise the installation, he talked us through it and installed our App, which is brilliant. The paperwork was sent to OVO who immediately contacted us to sign up to export our excess electric to the grid. The battery is storing energy all day even when cloudy, far in excess of what we expected. A delighted customer

10 April 2026
Unprompted review
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Reply from OVO Solar & Heating

Thank you so much for taking the time to write this, Bunty. Our team were delighted to get you up and running with solar. Enjoy the savings! Yasmin

Rated 5 out of 5 stars

Dallas was very friendly

Dallas was very friendly and knowledgeable, work is neat well done.

8 April 2026
Unprompted review
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Reply from OVO Solar & Heating

Thank you so much for your lovely feedback! We’re really happy to hear you had a great experience and truly appreciate you taking the time to share it.

Rated 5 out of 5 stars

Real people, great service

The whole team was helpful and professional from the first survey (with a real person, not just from photographs), through the quotes and installation. A good price and the work was carried out to a high standard.

16 March 2026
Unprompted review
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Reply from OVO Solar & Heating

We're happy to hear that our team was helpful and professional throughout the process. We appreciate your feedback and are glad the work met a high standard!

Rated 5 out of 5 stars

Solar panel purchase.

Very informative about the choice of systems, the survey was to explaining the system and the location of the equipment. The scaffolding went up on the Friday on time by a friendly team, on the Monday the installers arrived on time and on completion explained how the system worked and helped withe the App on my IPhone. great service from all I dealt with 5*

30 March 2026
Unprompted review
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Reply from OVO Solar & Heating

We're happy to hear that you found the system information helpful and that the installation process was smooth. We appreciate your positive feedback regarding our team's punctuality, expertise, and assistance with the app.

Rated 5 out of 5 stars

First class service and correspondence…

First class service and correspondence from start to finish. Everything was explained upfront, from how solar could work for us, and what we expect from and air sourced heart pump. With all the data to support what we need in terms of minimum temps, due to wife's illness.
During the installation, again we were kept updated on exactly what was happening, the house was kept neat and tidy at the end of each day. Was impressed with the time taken when changing the radiators for larger ones. All additional pipework extensions were copper, not cheap easier plastic.
Since completing the install our house (an old forge) is constantly at 22 degrees and is returning 4 times the heat vs. input
Excellent service from Wrights Renewables

5 April 2026
Unprompted review
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Reply from OVO Solar & Heating

We appreciate your positive feedback! We're glad you enjoyed your experience, from the initial explanations to the installation's completion. It's great to know the system is performing well and maintaining a comfortable temperature in your home. Thank you for recognizing our team's dedication to quality.

Rated 5 out of 5 stars

TOP JOB

QUICKLY CAME AND SURVEYED, WAS INSTALLED QUICKLY INSTALLERS WERE POLITE AND TIDY, ONLY SLIGHT DELAY WAS SCAFFOLD ON ONE SIDE OF THE HOUSE NOT PUT AT CORRECT HIGHT SO RETURN VISIT REQUIRED CANT FAULT THE INSTALLATION.
JUST NEED SCAFFOLD DOWN NOW.

23 March 2026
Unprompted review
OVO Solar & Heating logo

Reply from OVO Solar & Heating

We appreciate your positive feedback regarding the prompt survey, quick installation, and the team's politeness.

Rated 5 out of 5 stars

Greenhome cared about doing the job right

It was clear from start to finish that Greenhome cared about doing the job right. They offered advice on the design and clearly weren't just looking to make money but actually considering our needs.

Work was completed to a high standard. Communication was great from start to finish. Team were punctual both days of the job.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent installation

Excellent installation. The sales person was very knowledgeable. Timely and professional installation. Excellent after installation support.

16 March 2026
Unprompted review
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Reply from OVO Solar & Heating

Thanks for taking the time to share your experience, Shakeeb. We're delighted to hear it. Yasmin

Rated 5 out of 5 stars

Professional in every regard

The trades turned up on time, completed on time, and within the quote. What more does one need?!! well done all

27 March 2026
Unprompted review
OVO Solar & Heating logo

Reply from OVO Solar & Heating

We're so pleased to hear this, Lynne. Enjoy the savings! Yasmin

Rated 5 out of 5 stars

My Experience with Modern Renewable Solutions

From when Paul came and gave me advice in late 2025 and a timeline for ordering and installation, to the staff in the office (Sophie, Holly, Chloe and Matt), to the electrical installation team (Ryan, Daniel, Tom and Wes) and roofers (I'm not sure of the 2 lads names), the process has been seemless.
Everyone has been so helpful and nothing has been too much trouble. Even when I phoned, everyone was so friendly and always sorted me out.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

From the initial contact through to the…

From the initial contact through to the survey and instal every aspect was informative and quickly executed. All installers were good to have around

17 March 2026
Unprompted review
OVO Solar & Heating logo

Reply from OVO Solar & Heating

Thanks so much for the review! Enjoy your system. Yasmin

Rated 5 out of 5 stars

Solar Panel Installation

My experience of the installation team was very positive and all trades from scaffolders, panel installers, and electrician were all very polite and helpful. All done within 4 days with very little mess. Also the office staff were so helpful and took the time to explain everything.

13 March 2026
Unprompted review
OVO Solar & Heating logo

Reply from OVO Solar & Heating

We're delighted to hear this feedback, Stuart. Your comments will be passed on to the team. Yasmin

Rated 5 out of 5 stars

Solar install

Highly rate the Solar install from OVO. Scaffold put up on Monday, Solar install done on the Wednesday, Scaffold removed on the Friday.
Everyone from point of contact to the guys who installed the system we're really helpful.

23 March 2026
Unprompted review
OVO Solar & Heating logo

Reply from OVO Solar & Heating

Thanks a lot for leaving us such a nice review! We’re really pleased to hear you’re happy and appreciate your support. If there is anything further we can assist you with please do not hesitate to contact us.

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