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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting the team's helpfulness, quick response times, and efficiency in resolving issues. Many people appreciate the intuitive and user-friendly design of the products, finding them to be effective and easy to use. Reviewers often mention the convenience and quality of the apps, particularly for tasks like transferring files and downloading videos. However, some customers also noted occasional difficulties with software activation and reported instances where apps stopped working or crashed. A few people expressed dissatisfaction with the support in these specific cases, mentioning slow responses or unresolved issues.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the support... See more

Application

People report positive experiences with the app. Many customers praise the apps for their usefulness, with... See more

Response time

Customers had positive experiences with response time. Many reviewers praise the quick and prompt replies... See more

Product

Clients share positive opinions on product. Many reviewers praise the products as outstanding, useful, and... See more

User experience

Reviewers highlight positive aspects of user experience, praising the software as intuitive, easy to use, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been using the software for years now. The software has been path defining in its genre with its clean, intuitive and uncluttered interface (which coincidentally everyone else is trying to do tod... See more

Company replied

Rated 5 out of 5 stars

I had been looking for an app that could seamlessly put movies, music and such on my iPhone. After stumbling on Waltr2 I haven't looked back, it's a fantastic bit of software that just works. Suppo... See more

Company replied

Rated 5 out of 5 stars

I use Softorino YouTube Converter to download educational YouTube videos to show to my classes. I find it much easier to download a video and add to my slide presentation than to have a link, which t... See more

Company replied

Rated 5 out of 5 stars

In general Softorino software are excellent! Really !! But...obviously sometimes our computer OS might have an update that makes things more dificult for any app to adjust. When this happens I was... See more

Company replied


Company details

  1. Software Company

Information provided by various external sources

Softorino creates the best software and easiest iTunes alternatives for pushing music, videos, books, ringtones & more into iPhone.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

429 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

My review

I have used softorino for many years and find it very easy to find exactly what I am looking for and able to download very easily and have never ever had any issues. I will continue to use it because of this !!!

22 January 2025
Unprompted review
Softorino logo

Reply from Softorino

Hey, Wendy! Thank you for sticking with us for so many years! We’re thrilled to hear that Softorino continues to be a reliable tool for you. If there’s ever anything we can do to make your experience even better, just let us know!

Rated 5 out of 5 stars

To be honest

To be honest, recently I don't use the apps that much. But I did. And some times I do. Flawless apps that do difficult things easily. Great people and support (they helped me within minutes one time and I got my presentation for a meeting done). Long time customer. Apps worth having.

22 February 2025
Unprompted review
Softorino logo

Reply from Softorino

Hey, Kevin! We love hearing from long-time customers like you! Even if you don’t use the apps daily, we’re happy they’ve been helpful when you needed them most.

And yes, our support team is always here to help!

Rated 5 out of 5 stars

A good company with great software

First of all, I like very much this company software, and I use them regularly. Efficient, specialized, easy to use and pretty. All I can ask in a software.
As for the technical support, it’s very good. Efficient and fast.
And the economic approach suits me.
So in conclusion : live long and prosper :-)

22 February 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi, Jf! Your words mean a lot—thank you! We’re happy to know our software checks all the boxes for you. And as for the conclusion… we fully support that: Live long and prosper! 🖖

Rated 3 out of 5 stars

Its been the best of times and now the worse of times

I have an Universal License (for over three years) and lately Softorino programs each time I go to open an app have go back to the license page to activate my Universal License. Next SYC PRO is a replacement app that no notification was sent out telling users they need to update. And this new app is not stable.

22 February 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi Willie, we appreciate you being a long-time user and understand how frustrating activation issues can be. You shouldn’t need to reactivate your Universal License repeatedly, and our support team can help resolve this quickly. Regarding SYC PRO, we did introduce it as an upgrade and will take your feedback on communication into account. Please reach out to support@softorino.app so we can assist you with your issues.

Rated 5 out of 5 stars

Keep the customer satisfied

The reactivity and conviviality of the technical support staff. Even if you are an IT moron they are there for you.

19 December 2024
Unprompted review
Softorino logo

Reply from Softorino

Hey, Terence! We’re here for everyone, tech expert or not! Our support team is always happy to help, no matter what. Thanks for the kind words!

Rated 5 out of 5 stars

Great App

Great App, inexpensive yet works very well. Wouldn't be without it

22 February 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi, Mark! We love hearing this! It’s great to know the app has been so useful for you. Thanks for the support!

Rated 5 out of 5 stars

Useful tools at reasonable price

Really useful tools at reasonable price. I am very happy I have found those when I moved to Apple ecosystem.

22 October 2024
Unprompted review
Softorino logo

Reply from Softorino

Hi, Yavor! We’re glad you found us and that our tools have been helpful. If you ever need recommendations or tips, we’re here!

Rated 5 out of 5 stars

Best Apps Ever!

Love, Love, Love Softorino!
I have been with these guys since they started! Love the apps and use so many on a daily basis. I highly recommend them ❤️

22 February 2024
Unprompted review
Softorino logo

Reply from Softorino

Hi, Popi! Love, love, love your feedback! ❤️ It’s amazing to have supporters like you who’ve been with us from the start. We appreciate you more than you know!

Rated 5 out of 5 stars

Keep it up!

I never used an Softorino app that disapointed me. Keep it up!

21 February 2025
Unprompted review
Softorino logo

Reply from Softorino

Hey, Frederick! This is exactly what we aim for—thank you! Appreciate your support!

Rated 1 out of 5 stars

At least I was able to use the free version.

I used the free version for years and it worked great. Once they created the universal license I was never able to copy another video. I am not very tech-savvy but this is ridiculous. I was never able to log on and there is no support to get help. I feel like I was cheated by paying for a subscription that didn't work.

20 December 2024
Unprompted review
Softorino logo

Reply from Softorino

Hi Bill, we’re sorry to hear about this. You should definitely be able to log in and use your subscription without any issues. Our support team is happy to help—please email us at support@softorino.app, and we’ll make sure you get everything working properly.

Rated 5 out of 5 stars

Incredibly effective, Simple to use

Incredibly effective, simple to use software that does exactly what it’s advertised to do. User face is intuitive and Softorino customer service is 5*

22 February 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi, PROMEDUSA! This is the kind of feedback that makes our day! We put a lot of effort into keeping things simple yet powerful. Thanks for noticing!

Rated 5 out of 5 stars

For my need the universal License is…great

For my need the universal License is great.
Easy and intuitive work once you know your porpoise.

21 February 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi, Quiquirique Villanueva! That’s awesome to hear! The Universal License is designed to make things easy, and we’re glad it’s working well for you. If you ever need any help, we’re just a message away!

Rated 5 out of 5 stars

Outstanding service experience

I have been using some of these products for many years, at least 5, honestly, I can't remember how long it's been, but if they were crap, I would be able to tell you the date/time of download and disappointment to the minute/second. I especially like the folder colorizer!

21 February 2025
Unprompted review
Softorino logo

Reply from Softorino

Hey, Laura! This review made us smile! Thanks for your support, and enjoy Folder Colorizer!

Rated 5 out of 5 stars

Softorino makes great software

Softorino makes great, innovative, software. So many clever products in the library. Get a universal licence and enjoy all the cool tools they offer. My two favorites are Waltr and Beemer.

21 February 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi, Brett! Yeah, we love making innovative tools, and it’s great to hear you’re enjoying them! Waltr & Beamer are definitely fan favorites. Thanks for being part of the Softorino family!

Rated 5 out of 5 stars

Great apps to use

Amazing software and customer support

21 February 2025
Unprompted review
Softorino logo

Reply from Softorino

Hey Luis, thanks a ton! Glad you’re loving the apps & our support team. We’re always here if you ever need anything!

Rated 1 out of 5 stars

no customer service support

no customer service support. i contacted them several times got no response or resolution.

app is buggy and i got a new computer and no way to reinstall the app without buying it again.

21 February 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi Hieu Dang, we truly apologize if you’ve had trouble reaching us. You can reinstall your app without repurchasing—our support team can help with that. Please email us at support@softorino.app, and we’ll make sure to get this sorted for you.

Rated 5 out of 5 stars

A great set of apps for both mac and…

A great set of apps for both mac and windows. The Softorino team keeps innovating and providing more and more value! Great team and great apps!

21 February 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi Michael, appreciate the love! We’re always working on making the apps better & adding more value. Thanks for being part of the journey!

Rated 2 out of 5 stars

They often dont work

Most of the Program i fully Paid they never works, or works once, they don't get any update. they always stop working.

18 February 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi Peyman, we’re sorry to hear that your experience didn’t meet expectations. We’d love to understand the issue and help resolve it. Please reach out to our support team at support@softorino.app, and we’ll do our best to assist you.

Rated 5 out of 5 stars

I began my experience with Softorino…

I began my experience with Softorino with a review of one app for Mac Edition Radio. Soon I learned about the multitude of offerings, all first-rate, well written, designed and stable.

Most of all, these were useful apps. We have a saying about software that looks cool but you never use, it's called "Shelfware", but we find ourselves using and recommending Softorino software all the time.

Keep up the good work!

21 February 2025
Unprompted review
Softorino logo

Reply from Softorino

Hey Harris, that’s awesome to hear! “Shelfware” is the last thing we want to be, so knowing you actually use & recommend the apps means the world to us. Thanks for sticking with us!

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