Softorino Reviews 430

Chloé, an employee at Softorino, once again helped me get my YouTube Converter working again. I'm very happy with this after-sales service. Margaret Cart

Quick response on a Saturday afternoon - account was reset, got it working

Errors across multiple PCs for WaltrPro. AI based support provided generic assistance that did not help. Support unable to assist prior to subscription expiring and no offer of subscription extension to enable them to help me troubleshoot and actually use the product. Do not recommend, money for nothing.

Software wouldn't work on my computer for some reason. But Softorino very supportive and eventually provided a complete refund.

Softorino’s Volume Concierge 2 app is a great little tool that assures my computer volume is not accidentally set too high at inappropriate times. I have it set to automatically reduce my volume close to bedtime so no one in my house gets awoken by some stray notification.

I am thrilled with their product support team, especially for the quick and personal attention they gave me for such a small app when I ran into a minor license issue. They got their back-end technical staff to quickly identify the root cause and told me exactly how to resolve my issue.

You can trust Softorino to have cool apps that are well supported by personal product support staff.

Software was easy to use and recommended by Apple support. It didn't work on my old ipod nano, customer service was excellent. Responded quickly and refunded promptly.

I really like the Softorino apps. In addition, they have excellent customer service. I accidentally renewed my Universal License under a different email address, which resulted in 2 payments. When I contacted Softorino, they refunded the 2nd payment immediately.

Easy to use. Great customer service.

As I had had a trial before and forgot about it, I couldn’t have another so they suggested I use a different email, which I did. Submitted the new email and all OK and was able to have another trial.

Terrific customer service! I'm very impressed with the very quick response and efficient resolution. I'm very appreciative of the help. Softorino is an excellent company!

Every time I faced installation challenges, they responded immediately to help me out.

Softorino's Waltr is wonderful and works like a charm and the company's responsiveness to user queries is top notch.

They worked to get back to me for a billing issue. I like that.

My issue got resolved quick and easy. Have been using their product (WALTR PRO) for years and cant live without it

The activation key given didn’t work in putting the apps into service. I kept getting an error message after entering the key. I sent several emails to the 24/7 tech support but got no replies. Several days later they finally sent an email saying everything had been reset. I was now able to activate any use all of the apps.
Apparently getting customer problems fixed is not a priority for the 24/7 tech support. BUT, when it came time to purchase the license and apps, payment went through fast and easy. No error messages!

Great customer service. Smart products!

I asked for advice on how to cancel a subscription I no longer need and the reply confirmed this had been done for me.

Bought the program, but was unable to get a positive result, transferring my music. They honored their warranty And my money was refunded without hesitation.

Always responds promptly and, in my case, as a Dementia sufferer, takes extra time to ensure I understand the issue and their solution

I had a problem logging in to my profile. They fixed the issue with the login very quickly.
A responsive and capable company!