Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Only had the chair for a day, but already found my ankles seem less swollen, due to keeping my legs elavated. leather feels very comfortable. Delivery was very good two guys brought in into my living... See more
Really pleased with my leather riser/recliner chair. I checked the dimensions before buying to ensure it was the one to suit my lounge ( I had shortlisted 4 ) i was a bit nervous about buying without... See more
Constant contact from customer services informing me of each stage of delivery and checking all was ok. Friendly delivery staff who set up sofa for me. Sofa so comfortable. Although a deeper shade... See more
Company details
Information provided by various external sources
At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.
Free Delivery on All Products
We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.
Everybody hates waiting for things. That's why at the Sofa Company we make sure our products are in stock and available to be delivered next day.
Contact info
The Sofa Company, 278 - 282 Torquay Road, TQ3 2EU, Paignton, United Kingdom
- 01803 500810
- sales@sofa-company.co.uk
- sofa-company.co.uk
4.6
Excellent
3K reviews
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Good quality sofas …measurements were a…
Good quality sofas …measurements were a great help for buying online … hassle free purchase
22 September 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My chair is a swivel chair and it's…
My chair is a swivel chair and it's very hard to turn. It doesn't spin at all and I have to stand up to change its position/ turn it. Can't do it while sitting .
16 September 2025
Reply from The Sofa Company
Dear Lisbeth,
Thanks for taking the time to write a review. I am sorry you dont find the swivel chair working to your liking.
All swivel chairs do require body weight to be applied when using the swivel function. If you feel its faulty, please call me on 01803 500810.
Many Thanks
Lee Burridge
Customer Service Manager
Sofa Company
01803 500810
Once again another fantastic job this…
Once again another fantastic job this morning delivering my new sofa's the guys were well within the time slot and put them together and put them in place for me. Unfortunately forgot their names 🫣
16 September 2025
Unprompted review
Fabulous service with quick delivery
Fabulous service with quick delivery. The chair looks like on the web site and was great value
16 September 2025
perfect simple no hassel
I got my chair on time perfect communication so easy to order everything quick and simple and will be coming back
8 September 2025
QUALITY FURNITURE
ESSY TO ORDER, DELIVERED QUICKLY, FRIENDLY DELIVERY GUYS, QUALITY GOODS AND WELL MADE, WOULD RECOMMEND
8 September 2025
Fantastic company
We ordered a sofa n 2 reclining chairs. They came as promised with excellent delivery.
One of the chairs unfortunately developed a fault, we e mailed them late one Sat night and at 9.30 the next day ( Sunday) they contacted us to rectify the situation. A new chair was sent straight away and the old given to charity. I cannot stress how good this company are. Their customer service standard is rare these days. We will certainly purchase from them again. Many thanks
2 September 2025
Unprompted review
My chairs were sent promptly and are…
My chairs were sent promptly and are very comfortable. It was nice to speak to a real person when I ordered them.
11 August 2025
Fantastic choice of sofas and…
Fantastic choice of sofas and furniture. Great prices and some fantastic bargains.
Tremendous delivery service, ordered my chair late on Monday night. Dispatched on Tuesday and delivered on the Wednesday, couldn't ask for better service.
5 August 2025
Good service
Arrived on time and the guys assembled the recliner sofa efficiently
Great service. Thank you
5 August 2025
Fantastic company
Fantastic company. I ordered a swing chair through Debenhams which was faulty. I heard nothing back through Debenhams so contacted the sofa company directly . Their service was faultless. The staff were so helpful and apologetic. A replacement part was sent the next day . Would highly recommend
30 July 2025
Unprompted review
Brilliant all round
Great value. Comfortable sofa. Just as it looked in the photos. Easy to order, quick and no fuss delivery. Brilliant all round.
22 July 2025
Excellent product.
Excellent service from time of ordering.
Delivery was prompt and quality of chair was excellent.
15 July 2025
Well Done The Sofa Company
The seat was delivered two days BEFORE it was promised that was a huge plus.
The seat is perfect, co-ordinates beautifully with the rest of our furniture and was just a great purchase.
15 July 2025
Excellent delivery service
Excellent delivery service, top marks for the two men which helped
15 July 2025
The ordering process was ease and I had…
The ordering process was ease and I had a courtesy call back from the company to confirm all the details.
The chair was delivered intact and on time ( a 1 hour delivery window was really helpful). The self assembly pictures are not too clear, but did not prove to be a problem.
15 July 2025
Sofas
Excellent from start to finish.. prompt delivery off swatches to delivery of sofas. Thoroughly satisfied. Would definitely recommend.
8 July 2025
sofa and armchair from Jasper…
I bought sofa and armchair from Jasper range. It's always a worry buying big items on line but I'm not able to get out. Needn't have worried, easy process from samples to delivery everything was easy. The furniture is beautiful and comfortable.
8 July 2025
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