sockcouncil.com Reviews 

67
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Just seen that they are arguing on Twitter with someone and they are being unprofessional by calling them names and swearing in their posts. This screams of childish behaviour!

Rated 5 out of 5 stars

they get 5 star for two reasons, one their socks are VERY good quality, they have clearly used very good cotton and machines to create these. 2nd, the customer service, i had an issue with my order,... See more

Company replied

Rated 5 out of 5 stars

Superb socks and quick delivery. Having dealt with this company since 2021, the consistent level of service, quality of product and speed of delivery has compelled me to write a review. I ha... See more

Rated 5 out of 5 stars

Another parcel has arrived from Sock Council and, having been buying from them about a year, I am a firm convert. Their socks are of the highest quality and I haven't seen such a great range of design... See more


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4.2

Great

TrustScore 4 out of 5

67 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(67)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Five Star on Every Level

they get 5 star for two reasons, one their socks are VERY good quality, they have clearly used very good cotton and machines to create these.
2nd, the customer service, i had an issue with my order, was sorted in hours, not days and to my 100% satisfaction
I will buy again and if you are on the fence, dont be, you'll be pleased

11 August 2026
Unprompted review
sockcouncil.com logo

Reply from sockcouncil.com

Thanks so much Craig. If we ever make a mistake we will do our absolute best put it right! Really pleased you like the Socks, enjoy.

Rated 5 out of 5 stars

Super quality socks

Super quality socks, excellent communication and very fast delivery.
Many thanks.

25 June 2026
Unprompted review
sockcouncil.com logo

Reply from sockcouncil.com

Many, many thanks Karen!

Rated 5 out of 5 stars

WolteSocks Lover

I've purchased half a dozen pairs of socks from sockcouncil over the last couple of years and they're excellent - love the designs and the quality is top. My most recent pair of socks were the Nick Woltemade 'WolteSocks' - my German colleagues absolutely love them!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Products

Been buying for years, socks, wooly hats and bucket hats. Most recently bought a Woltemade hat which I'm fighting a losing battle to stop my son "borrowing" to wear to school as he really likes it too.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

Ordered some socks for my nephew for Christmas, he's absolutely over the moon!

We got him the NUFC bundle of 3 pairs which was fantastic value for £23.99, the quality of sock is second to none and have a real luxury feel to them.

I had a few queries before we ordered in regards to sizing and the gentleman who we spoke to was very friendly and nothing was a hassle for him.

So thanks Mr Socks, you have one happy 14 year old who is now endlessly searching through your website wondering what to spend his Xmas money on.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent socks

Excellent socks. Great quality and always a pleasure dealing with the owner who clearly cares about his customers.

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Thin, poor quality product + horrific customer service.

Avoid - despite the high price these are poor quality products in my opinion that fall apart upon first wearing due to the thin material. I sent a picture to the seller of me wearing one of the socks with the hole visible as proof. Now either they arrived with a hole in them, that I didn't notice until I put them on, or they are so thin that they tear when you put them on...either way that is not the mark of a good quality product in my view.

After emailing to ask for a refund, the response was appalling and abusive, as others in this review site say they have experienced. I was told over a number of emails that I was 'arrogant, rude, entitled, gammon, baby.' An absolutely disgraceful way to speak to customers.

How dare I ask a business that I gave over £30 to provide a quality product! Avoid at all costs.

31 December 2025
Unprompted review
sockcouncil.com logo

Reply from sockcouncil.com

UPDATE: the customer has amended his review and changed the part where he admits putting hole in them himself It speak for itself as does his behaviour, read about it below:

David emailed a photo of a pair of socks asking "my Deltic pair of socks has arrived with a tear in it. Can you either refund me that pair or send a replacement pair?"

We looked and could see the hole was not a manufacturing fault, it looked to be where the tag had been removed. This was explained to David.

He was offered a 50% refund "as a gesture of goodwill" on this occasion and we processed the refund to him immediately.

He even stated in his replies "Either the product had a hole in it when it arrived to me, or it tore when I put them on". and here he explains he put a hole in them "on first wearing". The hole is of his making and his responsibility by his own admission here. we do not offer insurance on Socks but we made a very fair offer which was accepted.

The Socks we have sold hundreds of pairs of with no issues or fault with holes in the area he claimed his arrived in. If a manufacturing fault is obvious, IE in the seam, or when socks are still packaged we ordinarily replace on sight of a photo.

The Socks are made by the very finest manufacturers in Portugal whom we visit ourselves.

David became increasingly rude and abusive via email :

"You are quite clearly an utter utter scumbag and I hope your business goes to the wall."

and

"Go fuck yourself"

We did not speak to him in those terms, although (we will not be abused and offer comment on his behaviour why should we take that?) and he got half off his money back as agreed. He had excellent delivery to replies and honest assessment of the issue he inflicted on the socks on New Years Eve. He told us to fuck off and wished us bust for 2026.

This speaks to the man's character that he is happy to try to defraud a small business, is met with an offer and accepts a refund and still chooses to try and cause damage.

Rated 5 out of 5 stars

Excellent Customer Service

I had a query re adding an extra pair of socks to an existing order going to the same address. The new order was sorted and a refund for the extra postage was given immediately. My e-mails were answered very quickly and my orders sorted out very quickly too.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Bespoke Order

I came to Sock Council for a request for some bespoke scarves for some activation work for my job. Understandably this was an outrageous request with only 14 days notice.

We had designs approved and were sent to production on the same day and the items were delivered really quickly.

The quality of the scarves were absolutely brilliant and went down incredibly well with the visiting executives to the region.

Incredibly easy to work with, a very quick turnaround and catered for all my needs without any hesitations.

thanks again and we will be in touch again to arrange more bespoke items.

12 November 2025
Unprompted review
Rated 2 out of 5 stars

Wouldn't use again

Had a really unnecessarily rude reply when I asked something about a refund. I felt it was a little unclear but got a response implying I was completely stupid.

Even if you think that I dont think it should be communicated in an email to a customer that way. Maybe having a bad day but even so.

6 August 2025
Unprompted review
sockcouncil.com logo

Reply from sockcouncil.com

The customer purchased a hat from our other website Football Bobbles (not Sock Council, they're entirely separate) but he has left a review here in error. This matches our experience of Luke as a customer.

He was refunded for his returned purchase in line exactly with our Returns Policy, less our shipping costs, in good time, within UK law.

He emailed the wrong email address, ignoring the Returns Policy we publish in line with UK law. He started:

"This is a little unclear are you just refunding 4.99 postage? "

Whether it was down to a lack of understanding or care he ignored the line reading "REFUND: £19.99 Return".

Despite his error in emailing the wrong address, not following the Returns Policy, I fired off a quick reply:

"No it’s not unclear. You are reading it from the wrong perspective entirely. Read the part where it says “REFUND”. What could that mean?"

It's to the point and explanatory, from someone exasperated, running a small business, who shouldn't have to deal with such entitled behaviour, who has zero obligation to reply.

If Luke can't:

1. Read an email
2. Email the correct Returns email (we state we will not reply elsewhere)
3. Follow a Returns Policy
4. Post a review on the correct Trust Pilot page

then frankly it's better he doesn't return.

Now I am not calling him "completely stupid", he's inferred that perhaps because he made so many mistakes which we didn't highlight until now. Instead we just fired off a quick, albeit terse reply, to get it sorted. He had his money.

It's better for me as a small business person that he will not return. The effort, energy and resources dealing with someone like him, again not calling him any names or doubting his intellect in the slightest, far exceeds any profit we imght make which in his case was absolutely zero anyway.

Still his feelings were hurt by his own behaviour so he gets to attack a small business. He can feel better about himself now in light of this reply.

Rated 5 out of 5 stars

Big plus for customer service

Big plus for customer service. They didn't have one of the designs I ordered, so the owner got in touch, offered me an alternative choice and a free pair of my choice by way of apology. Real human contact in this day and age is appreciated. The socks were decent too.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant socks

Another parcel has arrived from Sock Council and, having been buying from them about a year, I am a firm convert. Their socks are of the highest quality and I haven't seen such a great range of designs anywhere else in internetshire. If you value sartorial elegance for your feet do not look any further

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Geordie socks, top notch

I’ve bought several pairs of socks over the last couple of years and can’t fault the quality, design and delivery. Socks packed with cool stickers and post cards. My very first pair, the Keegan ones, after many wears are still in very good condition. I’m looking forward to seeing the new designs in 2025.

27 October 2024
Unprompted review

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