Snusline Reviews 9,350

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Ordered several tins Aug 2021 only to have most of the order turned around at the border. Apparently Canada had stopped allowing these packages from entering the country, therefore sending the snus ba... See more

Company replied

Rated 5 out of 5 stars

He averiguado que han tenido problemas logisticos que han retrasado los pedidos pero tras 6 semanas finalmente ha llegado el paquete a Málaga, Spain en perfecto estado. He tenido que abonar 8.67... See more

Company replied

Rated 1 out of 5 stars

I placed an order worth €350 to Australia. It got rejected by customs which is one thing, but Snusline will just hide behind their policies, get your order destroyed and offer nothing to work with... See more

Company replied

Rated 5 out of 5 stars

This is my second review of Snusline. The many recent negative reviews does not at all reflect my experience. During the fall I also suffered some, manageable, delays in shipping but my last two order... See more

Company replied

Company details

  1. Tobacco Shop

Written by the company

Buy your snus online at Snusline. We are your snus shop online with FAST SHIPPING to the UK, USA and many other countries! Our goal is to provide you with the best services, customer service and the best prices. Snus is sold by Swedish Tobacco, a company which specializes in distributing Snus products worldwide. Snus is quality, moistened, smokeless tobacco, which has been in use in Sweden for more than 200 years. We have a wide range of snus, nicotine pouches and caffeine pouches on our website, check it out: www.snusline.com


Contact info

3.7

Average

TrustScore 3.5 out of 5

9K reviews

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Replied to 80% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Found a new distributor for snus!

Because other suppliers could no longer deliver to the Netherlands, luckily we found a new distributor with Snusline.
Fast deliveries to the Netherlands and regularly good offers.
Keep up the service.

29 September 2022
Unprompted review
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Reply from Snusline

Thank you Marijn, that is very much appreciated! We just checked our last 2-months orders to the Netherlands, and the succesfu delivery rate is surprisingly high!
Of course it is important to read our terms before ordering and understand that the Netherlands are difficult to supply due to their heavy regulations, but we will continue doing our best for you!

Rated 5 out of 5 stars

Been using Snusline for years

Been using Snusline for years. Recently they have made big improvements to delivery tracking which is now top notch and helpful

29 September 2022
Unprompted review
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Reply from Snusline

Thank you for taking the time out to share your positive experience with others!

Rated 5 out of 5 stars

Great selection and the turn around is…

Great selection and the turn around is extremely quick. Definitely my go to website going forward.

26 September 2022
Unprompted review
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Reply from Snusline

Thank you for the positive feedback! Much appreciated!

Rated 5 out of 5 stars

Snus I Australian

I live in Australia and for a while no snus was shipped. Now it is working again but only if two cans are sent at the time. I am happy as a pig in mudd. Deliveries are as quick one can expect with snail mail. As they better late than never. I would recommend snusline to any one who use snus outside of Sweden.
Ha det sa bra hej da
Willy

26 September 2022
Unprompted review
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Reply from Snusline

Hi Willy, thank you for taking the time to share your positive experience with others!
We are happy to see succesful deliveries to Australia!

Rated 5 out of 5 stars

Reliable company to order from

Used snusline over past few years and always received a good service and snus arrives quickly and orders always correct...very happy all round...thanks

12 September 2022
Unprompted review
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Reply from Snusline

We are very happy you are satisfied by our service and appreciate you took the time out to share your positive experience with others!

Rated 5 out of 5 stars

Good products and shipping speed

Good products and shipping speed. Although we wish the duty and customs charges would be avoided, for private personal use!

11 September 2022
Unprompted review
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Reply from Snusline

Thank you for taking the time out to share your experience with others!
We also wish customers could avoid these duties, unfortunately that's not something we can control but we are defenitly trying to smoothen things for customers in the near future.

Rated 5 out of 5 stars

Redemption

Ordered several tins Aug 2021 only to have most of the order turned around at the border. Apparently Canada had stopped allowing these packages from entering the country, therefore sending the snus back. Customer service assured I'd get a coupon code to use once Canada allowed these products to enter the country again. Coupon didn't work several times do they issued another one. Long story short a year later I got my snus! Great customer service.

9 September 2022
Unprompted review
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Reply from Snusline

We are happy you finally received your order! Thank you for sharing your experience with other customers!

Rated 5 out of 5 stars

Prompt dispatch

Prompt dispatch. Took awhile to arrive, but in fairness, it was an international order!

28 August 2022
Unprompted review
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Reply from Snusline

Hi Nicholas, thank you for taking the time out to share your experience with others here!

Your order arrived in the UK 3 days after dispatch, and within the UK it took British customs and Royal Mail another 6 days to have it processed and delivered to you.
From the info we have, British customs face a backlog and Royal Mail is on strike, so things take longer than usual in the UK.

We are glad you received your order succesfully and thank you for ordering with Snusline.

Rated 5 out of 5 stars

Fast & Reliable

Excellent service from buying online to delivery. Fast and reliable.

18 August 2022
Unprompted review
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Reply from Snusline

Thank you David for taking the time out to share your positive experience with others!
CS Snusline

Rated 5 out of 5 stars

It was an easy choice

It was an easy choice, and they arrived fast. I am pleased to continue using these products.

12 August 2022
Unprompted review
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Reply from Snusline

Thank you Scott, we are pleased to hear so!
CS Snusline

Rated 5 out of 5 stars

Good and fast service.

Good and fast service.
Keep the good work up

7 August 2022
Unprompted review
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Reply from Snusline

Thank you Jonas! We appreciate you took the time to share your positive experience with others!
CS Snusline

Rated 5 out of 5 stars

Great products and quick service

Great products and quick service to the UK. Delivery times are improving with every order and the last one arrived within 3 days.

6 August 2022
Unprompted review
Snusline logo

Reply from Snusline

Thank you Paul :) Glad to hear so, looking forward to your future orders!
CS Snusline

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