Great !!!! Orders were filled and shipped internationally in quick fashion. I've already referred at least 5-7 others 🌟 🌟 🌟 🌟 🌟
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Swedish Zyn is the best! I can’t find it anywhere in America, our version is mediocre and generally overpriced. Special thank you to my nordic brethren across the ocean. Shout out to UPS for bringing... See more
Website was easy to navigate, order came in on good time, delivery guy was nice Over all. Will be recomending to others. And will be ordering again
Awful. I ordered 50 Zyns from Snusio in late September. Package was shipped and was held by US customs. Eventually the package was destroyed and I haven't been given a reason as to why. About half-wa... See more
Company replied
Company details
Written by the company
At snusio.com, our mission is to make premium snus and nicotine pouches accessible across the world. Inspired by the popularity of snus in Sweden, we aim to deliver the same high-quality experience to customers throughout the continent. We prioritize customer satisfaction by offering reliable service, flexible shipping options, and a seamless shopping experience for both one-time purchases and subscription models. With strong partnerships with trusted brands like ZYN, LOOP, VELO, HELWIT and PABLO, we ensure that our products are fresh, premium, and ready for immediate enjoyment.
Contact info
Sveavägen 106, 113 50, Stockholm, Sweden
- +46105558625
- hello@snusio.com
- snusio.com
4.1
Great
92 reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I highly recommend
Becoming one of my go to sites for pouches . Great selection of high quality products . Shipping is fast . If you ever have any questions, they always get back to you land they’re happy to answer .
22 July 2025
Reply from SNUSIO
Hi Pat,
Thank you so much for the recommendation — it truly means a lot to us!
We’re thrilled to be one of your go-to spots for pouches. Great products, fast shipping, and helpful support are exactly what we aim for, so it’s awesome to hear that it’s been your experience.
We’ll always be here if you have any questions — and we’re looking forward to your next visit!
Best regards,
Zack
Customer Support – Snusio
Beware
Prices are great, but I was charged by UPS to the tune of over a hundred dollars upon the package’s arrival despite those fees being included in the order’s overall price. I have emailed the company twice and have not received any replies. Each day that goes by has me wishing I would’ve stuck with Snusforsale.com. Please respond to me and let’s sort this out.
20 July 2025
Unprompted review
Reply from SNUSIO
Hi! Thank you for your review, and we’re really sorry to hear about the unexpected charge.
As stated in our shipping policy, customers outside the EU are responsible for any import duties or customs fees charged upon delivery. However, we fully agree that the amount you were billed by UPS seems unusually high, and we’d like to help clarify this.
We’ve now replied to your emails and are happy to assist you further – including offering a $50 gift card as a goodwill gesture. Please check your inbox and let us know if you need help contacting UPS for a breakdown of the charges.
Thanks again for bringing this to our attention. We’re here to help.
— The Snusio Team
Reply from SNUSIO
Hi Mark,
Thank you so much for your kind words! We’re happy to hear that you had a great experience and appreciated the fast shipping and quality. Looking forward to your next order!
All good
There was a mistake with the package but their customer support found it and fixed it.
2 July 2025
Reply from SNUSIO
Hi Bruno,
Thank you for your patience and for leaving a review! Mistakes can happen, but we’re glad our support team was able to resolve it quickly. We truly appreciate your understanding and hope to serve you again soon!
Hi SNUSIO I had a question about my…
Hi SNUSIO I had a question about my order my order number is #1866
It's been 2 days but I didn't get my tracking number jet and now I'm doubting if the package wil come or not
25 May 2025
Unprompted review
Reply from SNUSIO
Hi Assad,
Thank you for reaching out.
We understand your concern, but we’d like to clarify that your order (#1866) was placed on Friday evening at 8:00 PM Swedish time. As clearly stated on our site, we do not process or ship orders during the weekend. Your package was shipped on Monday at 10:00 AM, and the tracking information was sent to your email shortly after.
We always aim to be transparent and reliable, and in this case, everything was handled well within our standard processing times.
That said, we kindly ask that you reach out to us first before jumping to conclusions or leaving a negative review. It’s not fair to judge our service based on a weekend delay, especially when all information is available and communicated properly.
We’re always here to help – just send us a message next time.
Best regards,
The SNUSIO Team
Looks good and everything was there
23 April 2025
Reply from SNUSIO
Great to hear Alnagdi! You are always welcome to order!
best place period
best place period, I just wish they had more 3mg options it they did it would be 5 stars all day
23 April 2025
Reply from SNUSIO
Thanks for the great review Abdulla. Please email us about what kind of 3mg alternative's you want and we can start sourcing.
Best Regards,
Snusio
Best price on the planet
Best price on the planet, believe me I have checked. NO ORDER LIMIT! I will be ordering for myself and my brothers in the future.
1 April 2025
Reply from SNUSIO
Thanks Adam for the great review! You are so welcome to shop again!
Slow response time
They were just slow to answer my questions which made me suspicious that my package was not coming. After receiving my package the order was incorrect.
5 April 2025
Unprompted review
Reply from SNUSIO
Hi Max,
Thanks for your feedback.
A confirmation email was sent right after your order — it may have landed in your spam folder. We also replied to your emails within our usual 2-3 day response time. On April 9th, we informed you that one item was temporarily out of stock, and after your reply on Friday, your order was shipped on Saturday.
Your package is on its way and should arrive this week. In a email last week you got your tracking number.
We understand delays are frustrating, but calling us a scam is both unfair and incorrect. We’ve handled your order properly and communicated as soon as we could during a busy period.
Best regards,
Snusio
Edit 04-21-2025:
Hi again Max,
What was incorrect with the order? We sent you all the items you ordered. Please get back to us on email.
Product came in a timely fashion
Product came in a timely fashion. Had no problems what so ever. Very happy with my purchase and will order again!
27 March 2025
Reply from SNUSIO
Thanks Collin for the nice review! Hope you enjoyed your products!
They sent me a total wrong order and…
They sent me a total wrong order and refused to refund me . They do a lot of back orders and I do not recommend this site .
12 February 2025
Unprompted review
Reply from SNUSIO
Hi Rami,
We couldn’t find any record of your name or a refund request associated with your order in our system. If you’re experiencing an issue with an incorrect order, please contact us at hello@snusio.com, and we’ll be happy to assist you in resolving it or processing a refund.
Looking forward to helping you!
Best regards,
Zack @ Snusio
Snusio Customer Support
perfect and quick!
30 January 2025
Reply from SNUSIO
Thank you Enrique! You are always welcome to order again!
Overly exited ⭐️⭐️⭐️⭐️⭐️
There’s now where in my whole country I can buy “snus” so im overly exited about this company!
Thank you Snusio !!
10 January 2025
Unprompted review
Quick delivery and nice flavours 😍👍
14 January 2025
Unprompted review
Finally some great european ”snus” that…
Finally some great european ”snus” that I’ve heard all about. Fast shipping and cheap with the referral code I used on my friends. Highly recommend!
13 January 2025
Unprompted review
Very pleased
Great website and fast delivery. Very pleased, and will definitely order from Snusio again.
6 January 2025
Unprompted review
All worked good
All worked good, fast deliverance, good prices, I’ll continue shopping here from now on👍🏻
14 January 2025
Unprompted review
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