Snus24 Reviews 1,114

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the fast delivery service, often noting that orders arrive quicker than expected, even for international shipments. People are also very satisfied with the wide selection of products available and the competitive pricing, finding excellent value for their money. The ordering process is described as easy and straightforward, and the customer service is frequently highlighted as exceptional. However, some customers experienced issues with delayed deliveries, with packages sometimes remaining in transit for extended periods without updates. A few people also reported difficulties with customer support responsiveness and problems with orders not being shipped or items missing from their packages. Additionally, some consumers mentioned unexpected customs charges and delivery fees, which increased the overall cost.

What people talk about most

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast and quick... See more

Order

Reviewers highlight positive aspects of order. Customers praise the ease of ordering and the fast shipping,... See more

Product

Customers had positive experiences with product. Reviewers praise the delicious snus, wide range of choices,... See more

Price

Clients share positive opinions on price, consistently highlighting competitive and low prices for a wide... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been ordering from Snus24 for a couple years now and my experience has been excellent. There's a huge range of products and low prices. The only issue I have is receiving no response when I a... See more

Rated 5 out of 5 stars

I found Snus24.com to be an easy and straightforward website to use. The layout is clean, and it’s simple to browse and pick the products I want. Pricing is competitive, and they offer a solid selecti... See more

Rated 5 out of 5 stars

Snus24 deserve 6 stars! My ordering process through to receiving my order in Australia in record time has nothing but exceptional. Their support team responded promptly, were friendly and shipped my o... See more

Rated 5 out of 5 stars

Perfect, fast service. If you’re in the UK, it’s best to order no more than six tins at a time. Larger quantities can attract attention at customs, and because snus is often misunderstood, duty... See more


Company details

  1. Tobacco Shop

Written by the company

Snus24 are selling high quality snus online worldwide since 2013.

Snus24

Written by the company

Snus24 works with high quality products and speedy shipments. We focus on satisfying our customers by providing the best service. Our customers are our first priority. We take full responsibility for our products. Our vision is first and foremost to deliberately work with sustainability, also engage hand in hand with a long term profit. We aim for our customers and other parties to feel safe and confident with us and the business we conduct.

Fresh products guaranteed.

Fresh snus, we guarantee it!

We always guarantee fresh products with high quality.

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Replied to 5% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Not Being Communicative

Over a week and a half, order still has not shipped, they are not communicating with me. They have indeed charged my credit card for the order. They may not be able to ship to my address - but they need to figure that out quickly and communicate with me.

9 February 2025
Rated 1 out of 5 stars

Package not sent out

been 6 days since I received a tracking number and still no updates on the package. (shipper hasn’t received it yet) will update if things change.

8 February 2025
Rated 1 out of 5 stars

order aborted?

I placed an order, received an invoice and tracking number, and then nothing. After a week I emailed the company and they replied that the order would not be shipped and my payment would be refunded. No explanation. Apparently nobody is shipping snus to the US now, but nobody will tell me why. Meanwhile I'm down to my last can and then it's sad times!
If the rules have changed, tell your customers (preferably up-front)!

8 February 2025
Rated 4 out of 5 stars

Was glad to get my order

Was glad to get my order, though shipping was a bit high, although I've noticed that they have changed some of their shipping recently. I was a little frustrated with their warning labels which were difficult to remove cleanly and left sticky residue, but overall I was pretty pleased.

2 February 2025
Rated 5 out of 5 stars

Great alternative to SnusCentral.

Gave Snus24 a try after I found out Snuscentral stopped shipping to US. Ordered 3 rolls General Snus on Saturday night, shipped on Tuesday, received in California on Friday. Cleared Customs in UPS Kentucky warehouse, package was not opened or inspected and cleared customs same day, received package next day. Zero issues, all went perfect. The bonus chocolate was a nice surprise! Make sure to check the FDA Red List before ordering, General is not on the FDA banned list, other products like Odens, Skruf, Goteborgs Rape, and others is on the banned list and may be confiscated.

6 February 2025
Unprompted review

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