I've been ordering from Snus24 for a couple years now and my experience has been excellent. There's a huge range of products and low prices. The only issue I have is receiving no response when I a... See more
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Company details
Written by the company
Snus24 are selling high quality snus online worldwide since 2013.
Snus24
Written by the company
- Snus24 works with high quality products and speedy shipments. We focus on satisfying our customers by providing the best service. Our customers are our first priority. We take full responsibility for our products. Our vision is first and foremost to deliberately work with sustainability, also engage hand in hand with a long term profit. We aim for our customers and other parties to feel safe and confident with us and the business we conduct.
Fresh products guaranteed.
Fresh snus, we guarantee it!
Contact info
Strandgatan 28, 53130, Lidköping, Sweden
- info@snus24.com
- snus24.com
Replied to 5% of negative reviews
Typically replies within 24 hours
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catastrophic and never again
I ordered snus on February 3rd, 2025 and haven't heard anything since. I've written four emails to date, all of which have gone unanswered. Does anyone know if this is a fake company?
Everything is top!
They sold me almost expired snus
They sold me almost expired snus, with just 10 days of consume time.
Snus 24 finally responded
I don't know what is going on. I ordered on Feb 9. Then sent several emails. No response. I tried to call them but nobody picks up. Just voicemail. Still processing my order almost a month later. If I order again it now says that they use UPS. Which is better than PostNord.
Update: March 3, Snus24 finally responded with a tracking # after I submitted another email.
I never received my order and would…
I never received my order and would like a refund.
all good as usual
Poor customer service
I placed an order on 2/7/25. I been going back and forth with them via email about issues not being able to ship to the us. They keep telling me they are doing research to be able to ship to the us and now they have gone radio silent. I sent them an email on 2/25/25 stating at this point if you can’t ship just refund me.
They have a great selection but moreso…
They have a great selection but moreso they have great prices. Now that they changed shipping partners, it actually costs less for me to have the products shipped than to buy them locally (the few that are even available locally) This is my second order from Snus 24. A couple years ago I ordered a bunch of different products just to try things I couldn’t get at my local shops, but now it makes financial sense to order from them, I’ll be ordering a couple dozen at a time. Great choice to go with. Just be sure if you’re in the USA you don’t expect your product to be incredibly fast, so plan ahead. I waited 9 total days.
Packages take way to long to arrive.
Package deliver system has been changed and now packages sit without any updates for multiple days on end. Without any communication from Snus24. I'm not very Happy with this once great service!!!!
Great selection of nicotine pouches
Great selection of nicotine pouches, and very decent overseas shipping time.
They can either ship my snus or refund…
They can either ship my snus or refund my money.
Is this website legit
My order still says being processed after a couple weeks? How long does it normally take for the packages to ship out?
Did not respond to email communication…
Did not respond to email communication and did not send my order.
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