Snuggledown Reviews 

208
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality and comfort of the products, such as duvets, pillows, and mattress toppers, noting their durability and luxurious feel. Many people also appreciate the reasonable pricing, finding the items to be a great value for the quality received. However, some customers also noted issues with delivery, including items being left unattended or sent to incorrect addresses, and delays with express shipping. A few other people also felt that the product descriptions were not always accurate, or received items that appeared used, stained, or arrived in damaged packaging.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and value, with many praising items like the light... See more

Quality

Consumers find quality to be positive, with many praising items like duvets, pillows, and mattress toppers... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising the quick and efficient... See more

Order

Clients share ambiguous opinions on order experiences, with many praising the ease of ordering and fast... See more

Price

Customers consistently note positive experiences with price, often highlighting good value for quality items,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The blanket is fine . I was a bit disappointed that I did not benefit from the 10% discount that was promised when I bought my first blanket a few weeks ago . Could you please clarify your purcha... See more

Company replied

Rated 4 out of 5 stars

I bought a Hungarian down duvet 10.5 tog and love it. It is well made with good cotton cover and no smell or feather leakage so far. I would have awarded 5 stars but for the fact there was a problem... See more

Rated 4 out of 5 stars

Great mattress topper. Very comfy and has held up well to a lab jumping all over it. A little pricey for a toppet r but good thickness snd has kept shape well. Also has long corner elastic so no issue... See more

Rated 5 out of 5 stars

Easy to order, speedy delivery, sound packaging, and EXCELLENT pillow. Plump and soft and exactly what we wanted. I may buy another, even though we don’t need one yet. (Btw Snuggledown, I didn’t fin... See more




Contact info

4.1

Great

TrustScore 4 out of 5

208 reviews

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4.1

All reviews

(208)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can recommend this product

I can recommend this product. I ordered the double size and it covers the bed from head to toe. It's 9 settings mean you can be really cosy when it's cold outside or you can just warm up your feet if you have cold toes. It's really "Snuggledown".

13 November 2024
Rated 1 out of 5 stars

For the amount you are charging for the…

For the amount you are charging for the duck/ feather pillows they are of I inferior quality. I would have bought 2 more but the down spreads out too thinly and there is no head support

12 October 2024
Snuggledown logo

Reply from Snuggledown

We appreciate your feedback and are sorry the pillow's quality did not meet your expectations. We will review this to ensure our products offer the support needed.

Rated 5 out of 5 stars

Very snug.

Really high quality, warm, not too heavy and feels a lot more luxurious than a hollow fibre duvet.

1 October 2024
Rated 5 out of 5 stars

The product met our expectations and…

The product met our expectations and was delivered on time. We have used the company's pillows before and so this was a repeat purchase. The pillows meet our needs, neither being too hard nor too hard.

7 August 2024
Rated 1 out of 5 stars

Smelly Pillows

Purchased the Duck Feather & Down Pillows and it stinks! I purchased it because we stayed at a b&b and the pillows were incredibly comfortable, however, I was shocked by how smelly they were when delivered. We tried airing them out for a few days, washed them and aired them out some more and they still smell our new place out. Tried reaching out to Snuggledown and haven’t received any response. Really disappointed as we will likely have to bin them and have just ordered two pillows from a different brand at our expense.

17 August 2024
Rated 5 out of 5 stars

Very pleased.

Very pleased with my purchase of 4 cotton pillows, very good quality and well made. Parcel arrived in 48 hours so good service from supplier.

13 August 2024

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