Smoothwall Reviews 

490
•
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, most reviewers were let down by their experience overall. Customers frequently reported that the software blocks essential educational websites, research materials, and everyday search terms, making it extremely difficult to complete school assignments and coursework properly. Consumers also noted that the application drastically slows down device performance, causes severe lag, and leads to frustrating technical problems during daily browsing and tasks. Some reviewers were not happy with the strict monitoring features that actively tracked search terms and browsing activity across devices. People additionally expressed deep frustration about unexpected restrictions applied to completely harmless words and common topics encountered while studying.

What people talk about most

Website

Users describe negative interactions with website, reporting intense frustration over strict filtering that... See more

User experience

People report negative experiences with user experience due to severe lag and excessive content filtering.... See more

Application

Reviewers highlight extreme frustration regarding the application, noting that it blocks essential websites,... See more

Product

Reviewers mention negative feedback about product performance and blocking educational resources like a world... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Its always watching. It blocks the most absurd things. It's for protecting young people from inappropriate things but it also blocks them from things categorized as 'Education'.

Rated 1 out of 5 stars

The name 'Smoothwall' reaches unprecedented levels of misleading information. From the installation process to the extreme buffering you get whilst browsing the internet with it installed, the name... See more

Rated 1 out of 5 stars

Smoothwall is honestly not bad in filtering out dodgy information, but it blocks people for "education" and chess.com

Rated 1 out of 5 stars

it made me cry . i was chilling on quizlet, and then dih-saster struck. my teacher announced that we had a new web filtering system to use. 5 months later, my best friend kille dhimslef.


Company details

Information provided by various external sources

Since 2001, Smoothwall has provided world-class internet security and content filtering solutions to protect and empower millions of users worldwide. By allowing filtering, monitoring and reporting on actual web content and activity, Smoothwall enables school administrators to protect their students online.


Contact info

1.1

Bad

TrustScore 1 out of 5

490 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.1

All reviews

(490)

69 reviews in the last 12 months

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Rated 1 out of 5 stars

One star's too much

One star's too much, but here it stands,
For Smoothwall’s glitch-infested hands.
You call this “filtering”? What a joke —
You block fresh air and let in smoke.

Search “history”? Nope. “Dot com”? Dead.
Try typing “maths” — you’re flagged instead.
But TikTok trash? That makes it through,
While docs for class get nuked by you.

Your UI’s straight from ‘92,
Like someone mashed up Excel glue.
The lag? Exquisite. Pure despair.
Click once — wait five — it’s still not there.

You're not a wall, you're just a fence
For nonsense rules that make no sense.
A digital cop that can’t detect
What’s harmful from a harmless text.

You kill the vibe, you wreck the day,
Block things you shouldn’t, then look away.
Schools think you’re “safe” — oh what a scam.
You’d block a priest for typing “jam.”

So here's one star — and not in pride,
But ‘cause the form won’t let me hide.
If hell has Wi-Fi, here’s the truth:
They probably use Smoothwall for youth.

3 June 2025
Unprompted review
Rated 1 out of 5 stars

smoothwall..

I only have a few words to describe Smoothwall, and none are good.

awful, cheap, dreadful, inferior, lousy, poor, terrible, abominable, abysmal, atrocious, careless, defective, deficient, dissatisfactory, erroneous, faulty, imperfect, mediocre, second-rate, shoddy, substandard, unacceptable, unsatisfactory, cheesy, crappy, cruddy, crummy, godawful, half-assed, inadequate, junky, poxy, sad, slipshod, tacky, dangerous, deleterious, harmful, toxic, unhealthy, unwholesome, damaging, detrimental, disadvantageous, injurious, noxious, pernicious, pestilent, destructive, hurtful, ruinous, evil, unethical, wrong, base, delinquent, disgraceful, reprobate, shameful, corrupt, criminal, iniquitous, sinful, vicious, vile, villainous, wicked,, disobedient, ill-behaved, misbehaving, mischievous, naughty, cheeky, impish, irreverent, rascally, sassy, sly, vexatious, difficult, disrespectful, rude, troublesome, unruly, awful, grave, serious, severe, terrible, acute, critical, devastating, disastrous, distressing, dreadful, extreme, awful, grim, miserable, unfavorable, unfortunate, unpleasant, adverse, disagreeable, negative, discouraging, displeasing, distressing, gloomy, melancholy, troubling, unhappy, upsetting, abhorrent, atrocious, awful, bad, base, beastly, contemptible, cursed, despicable, disgusting, foul, grim, grody, gross, hairy, hateful, heinous, hellish, horrible, horrid, loathsome, lousy, nauseating, obnoxious, odious, offensive, repellent, reprehensible, repugnant, repulsive, revolting, rotten, sleazy, stinking, terrible, vile, wretched.

thats all i dont think smoothwall deserves any more of my time or effort but they broke in to my house and robbed me after i searched up 'game' on a school computer, then kidnapped me IN MY SLEEP and cut my hair and took a picture and captioned it 'ts so tuff'??? wtf? ts not tuff?? ur NOT tuff smoothwall PLEASE LEAVE ME ALONE I AM A MINOR

2 June 2025
Unprompted review
Rated 1 out of 5 stars

NO!!!!!

Terrible, just terrible. I know this is my second review but oh my god.. I searched up "is there a bird called auggie" and got smoothwalled!!!!!!! another time i searched up kkkkkkk and got smoothwalled for "adult content".... what,

2 June 2025
Unprompted review
Rated 1 out of 5 stars

absolutely disgraceful

absolutely disgraceful! im a student in a comprehensive school in south wales and they have put smoothwall on my chromebook and i cant even type stuff up anymore because it puts blocked i haven't been able to search stuff up for school work on my chromebook for ages and im getting into trouble all the time because im not doing the work ive been asked to do because of smoothwall.

2 June 2025
Unprompted review
Rated 1 out of 5 stars

how are schools using this thing

smoothwall is so bad that I would rather count every blade of grass on earth and kill every insect on earth with a piece of paper than use this stupid thing. I have to type this on a alt account otherwise smoothwall blocks this.
smoothwall also invades my privacy so I have to remove smoothwalls permission to access websites

23 May 2025
Unprompted review
Rated 1 out of 5 stars

Its bad

I have had the displeasure of using this service for a good while, for a word yes I am heavily biased and annoyed. The thing is crap, If I want to search something about South Africa, nope. Anything, nope. Why schools use this service I understand, but surely there are better alternatives

19 May 2025
Unprompted review
Rated 1 out of 5 stars

the filtering on smoothwall is so bad i…

the filtering on smoothwall is so bad i genuinely don't think i have anything positive to say about this blocking software, it literally blocked/flagged a misspelling of "deez bananas" as something extremely bad, like as in it could get the police involved since I'm a minor and it's literally illegal what smooth all flagged what I typed as, I just feel like this isn't a good software to install on your chromebook/laptop/computer.

18 May 2025
Unprompted review
Rated 1 out of 5 stars

Smoothwall wall is so trash i hate it…

Smoothwall wall is so trash i hate it and it blocks everything it even block stuff if i havt even clicked on a website anyways i have 20 million power in rise of kingdoms and now its time for todays sponser raid shadow legends this epic rpg makes you want to SELF DESTRUCT ONCE YOU INSTALL IT IT CAN SUCK THE GARBAGE WITH SMOOTWALL IN THE SAME ALLEY WHERE I SENT THE CHILDREN I STOLE FROM THE ORPHANAGE

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Ahhhhhhh Smoothwall please!!

Ahhhhhhh Smoothwall please!!! I don’t want to be in this basement anymore! Smoothwall is great and everyone should use it! Heellllllp me…

8 May 2025
Unprompted review
Rated 1 out of 5 stars

Covers to much range and made our internet useless.

It basically blocks all non-popular websites, even if they are included in the Cloudflare radar and have labels such as "education" and "technology". It also scans the URL to check if it contains any suspicious content, which is very extensive. It blocks many useful academic journals, DuckDuckGo and Qoura, as well as a large number of web service platforms such as OVHCloud control panel and some wiki sites. This policy basically prevents me from using the school network or my account for any academic research, and I cannot work on my personal projects, which are crucial to our future development.

8 May 2025
Unprompted review
Rated 1 out of 5 stars

quite literally blocked oxford…

quite literally blocked oxford dictionary website, like i beg your finest pardon? please tell me why oxford dictionary is getting blocked!! im trying to do my gcses i can not believe this tom foolery!

7 May 2025
Unprompted review

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