Smoothwall Reviews 451

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people found the website and app to be extremely restrictive, blocking even basic and educational content, which significantly hindered their ability to complete schoolwork and research. Customers frequently reported issues with the product's inconsistency, noting that it would block innocuous searches while sometimes allowing access to inappropriate content. The user experience was widely criticized for being slow, glitchy, and frustrating, with pages taking a long time to load or not loading at all. Some people also felt that the social media filtering was overly strict, preventing access to platforms and content that were necessary for their studies or personal interests. Reviewers expressed significant dissatisfaction with the product's overall functionality, describing it as a hindrance rather than a helpful tool.

What people talk about most

Website

Clients share negative opinions on the website, with many expressing frustration over its strict blocking... See more

Application

People report negative experiences with the app. Many reviewers express extreme frustration, stating that the... See more

User experience

Reviewers highlight negative aspects of user experience, consistently reporting that the app blocks absurd... See more

Product

Reviewers consistently express strong dissatisfaction with the product. Many consumers report that Smoothwall... See more

Social media

Customers consistently note negative experiences with social media. Many reviewers express frustration over... See more

Based on these reviews

Rated 1 out of 5 stars

blocks people for the stupidest reasons even our old blocker wasn't this strict! It blocked my friend for searching for a Minecraft burger yet it lets him see pictures of a Minecraft creeper. Which do... See more

Rated 1 out of 5 stars

literally blocked stuff for "education content" on everyones soul it said that man and it blocked all the resources i need for my course work like brianmac and other stuff. so random and useless. furt... See more

Rated 1 out of 5 stars

Although I hate Smoothwall for blocking alot of stuff, including pointless stuff, thats not why I’m writing this review because I want it to be unbiased. My issue is that it is incredibly dodgy. It ta... See more


Company details

Information provided by various external sources

Since 2001, Smoothwall has provided world-class internet security and content filtering solutions to protect and empower millions of users worldwide. By allowing filtering, monitoring and reporting on actual web content and activity, Smoothwall enables school administrators to protect their students online.


Contact info

1.2

Bad

TrustScore 1 out of 5

451 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

terrible

Im a student who is dealing with smoothwall.
IT ABSOLUTELY SUCKS IT BLOCKS ALMOST EVERY WEBSITE. MUSESCORE? BLOCKED BY THE AI FILTERING CODING WEBSITES? BLOCKED EDUCATIONAL? BLOCKED. PASSWORD STRENGTH CHECKER? BLOCKED FOR THE REASON : DRUGS LIKE HOW DOES THAT MAKE SENSE SMOOTHWALL IS ABSOULETLY TERRIBLE SCHOOLS TAKE MY ADVICE AND DONT USE THIS FILTERING SERVICE ITS ABSOLUTELY TERRIBLE

20 April 2025
Unprompted review
Rated 1 out of 5 stars

I love adolf

Please adopt me and myg ood friend Adolf I'm sorry that I researched pawn it was for chess but there was a misstyoe and I get in trouble (don't research porn because bad stuff cam uP) and Ig et in so much trouble and I live on street and I'm 6

14 April 2026
Unprompted review
Rated 1 out of 5 stars

All this dose is be strict…

All this dose is be strict my teacher has told us to wach a video as part of of a unifrog thing but as it uses YouTube it gets blocked so I can't finish my work and even when im using my crome book at home thay can still monitor me if I could give it a 0 star I would

14 January 2026
Unprompted review
Rated 1 out of 5 stars

⚠️DON’T USE SMOOTH-WALL ⚠️

Smooth-wall is extremely laggy and asks me to sign in every time I want to search something up. When I want to go to a website, it either doesn’t work or just takes over 5 minutes to load. Based on my experience, don’t use smooth-wall.

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Smoothwall detects and captures screenshots of your screen

Just learned that smoothwall can detect and record your search terms even if you never submit the search.
If you search for something deemed high-risk, Smoothwall captures a screenshot of your screen, which is then stored and analysed. Captured data, including screenshots and text, is generally stored for up to 15 months. This has to be against some kind of law right?

2 March 2026
Unprompted review
Rated 1 out of 5 stars

I thought Smoothwall could sink no lower

Smoothwall is now compatible with unc computers, and IS EVEN WORSE THAN BEFORE. I now can barely search anything without being blocked, I searched up 'toys' and smoothwall blocked me.

Smoothwall has achieved its objective of ruining lives.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

it made me cry

it made me cry . i was chilling on quizlet, and then dih-saster struck. my teacher announced that we had a new web filtering system to use. 5 months later, my best friend kille dhimslef.

15 April 2025
Unprompted review
Rated 1 out of 5 stars

Its always watching

Its always watching. It blocks the most absurd things. It's for protecting young people from inappropriate things but it also blocks them from things categorized as 'Education'.

16 January 2026
Unprompted review
Rated 1 out of 5 stars

THIS APP IS TERRIBLE

I sat at my desk with a scholarly mood, To search for a recipe regarding "Healthy Food." I typed in the words, hit ENTERwith glee, But the Smoothwall Red Screen was waiting for me!
I’m staring at my laptop with my jaw on the floor, I’ve never seen a digital "No" quite so hardcore. I’m home on my couch, in my own living room, But Smoothwall is here, like a harbinger of doom.
GASP! I fell back! I clutched at my chest! It blocked "Salad Recipes" as a Dangerous Quest! "Categories: HACKINGand WEAPONS OF DOOM!" (It was just a picture of a single mushroom?!)
I thought, "Okay, fine. I’ll do Math instead." I searched for "Triangles." The screen flashed RED. I shrieked in sheer terror! My eyes went wide! "GEOMETRY IS VIOLENCE!" the Smoothwall replied. "Too pointy! Too sharp! It’s a risk to the youth! We’ve blocked all the numbers to protect you from truth!"
I tried to use Google. I tried to use Bing. I tried to search "How to do a very nice thing."
I fell to my knees. I shrieked at the sun please mighty filter i just want some fun but the sun turned red with a giant red X. Blocked for: "AGGRESSIVE COSMIC REFLEX!
I’m sweating! I’m shaking! I’m pacing the floor! I tried to open a PDF on the Civil War. Smoothwall appeared like a ghost in the night, Screaming, "ACCESS DENIED! TOO MUCH BLACK AND WHITE!"
I opened a tab that was totally blank, Just to be safe, just to be frank. But Smoothwall was watching! It knew what I’d done! It blocked the blank page for "Having Too Much Fun."
I ran to the mirror to check my own face, To make sure I still existed in time and in space. But the glass turned to static! A giant red square! My reflection was gone! There was nothing in there!
Just a text box that hovered in front of my nose, That delivered the final, most lethal of blows: USER BLOCKED.Reason: Your face looks suspicious. Duration: Forever. Notes: And vicious.
My heart skipped a beat as I clutched at my chest,
Blocked for "EXCESSIVE INTERNAL UNREST!"
I’m vaporized! Ghosted! Permanently deleted!
The firewall has won! I am utterly defeated!
I’d cry you a river, I’d weep and I’d moan, But TEARS ARE RESTRICTED IN THIS TIME ZONE!
So I’m writing this review with a pencil and pad, Because it’s the only connection that I’ve ever had.

23 January 2026
Unprompted review

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