Smooth Hub Reviews 96

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with unexpected payments and subscriptions that appeared without their clear consent. Customers frequently reported that a small initial charge, often 1p, was followed by a larger, recurring charge of around £39.99, which they had not intended to incur. This often happened when trying to use other apps or websites, leading to confusion and frustration. Reviewers also found it difficult to unsubscribe or cancel these subscriptions, with some noting that their email addresses were not recognized by the service, making it impossible to manage their accounts. Many had to cancel their debit or credit cards and involve their banks to prevent further unexpected charges.

What people talk about most

Payment

Reviewers mention negative feedback about payment. Many customers report being charged £39.99 after an... See more

Subscription

Customers consistently express strong dissatisfaction with their subscription experiences. Many report being... See more

Website

Users describe negative interactions with websites, often reporting that they were tricked into subscriptions... See more

Price

People report negative experiences with price, often describing charges as a "robbery" or "scam." Many... See more

Application

Clients share negative opinions on app experiences, often reporting that they were scammed or unknowingly... See more

Based on these reviews

Rated 1 out of 5 stars

SCAM!!! Inadvertently subscribed when trying to set up a yopmail email account. Took 1p from my bank then next day attempted to get £39.99. My bank contacted me about a potential fraud - but it mean... See more

Rated 1 out of 5 stars

People, be vigilant! My bank has told me that this fraud is rife, particularly in the last few weeks - including another merchant, Allhourcare.com. I've been advised that, although they've now blocked... See more

Rated 1 out of 5 stars

Scam !!!!! when trying to install a firestick on smart TV. Same experience as other posters here asking for £39.99. Notifications from bank of dodgy payment and follow up calls from fraudsters. Can... See more

Rated 1 out of 5 stars

On downloading an app, was encouraged to approve a £0 transaction, which was actually £0.01 I then noticed £39.99 disappearing from my account. Luckily HSBC caught it and put a hold on the card.... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

96 reviews

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Rated 1 out of 5 stars

These are SCAMS!!!!

These are SCAMS!!!!! SENT BY THE NHS TO CHECK MY I.D TO HAVE THESE SCUM ATTEMPTING TO TAKE £39.99 PUT MY BANK. luckily for me my money is always in the savings.

DO NOT GET CAUGHT OUT BY THESE!!!!!

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Yes what Cliff said is right

Yes what Cliff said is right. I couldn't unsubscribe and then entered my address ending 'gmail' and it at least recognised it. I cancelled my card 3days ago but still showing pending on my bank account. I got scammed trying to pay an online parking ticket in Durham

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Don't pay 1p for anything

Smoothhub piggy backs on other companies. I was using Smartswitch to transfer everything from my old phone to my new one and it said I needed to pay 1p to do so. 3 days later Smoothhub tried to take 39.99 out of my bank account. Luckily my bank blocked it. Apparently Smoothhub intended to take this monthly. Anyway, informed the fraud team and they have cancelled my card but I still have to keep an eye on my account to make sure they can't get access. I wasn't actually receiving any service from Smoothhub so I don't know how they can charge me. Beware.
.

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Smooth Hub!

My bank just sent me a fraud alert that this merchandiser tried to extract a £39.99 credit card payment from me. My card had to be blocked and a new one issued.
Kudos to the bank. Avoid Smooth Hub!

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Total shower of sh!t

As others have said, this outfit piggyback genuine sites and cons you into entering your details. A lit of people have said they cannot unsubscribe, this is because they are trying to use their regular email address. This bunch of scumbags actually use your Gmail address to sign you up. So you need to use that to unsubscribe.

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Complete scammers

Complete scammers. Have taken 39.99 from my account. Unsure how they got my information. Have since tried twice to take more money. Thankfully my bank contacted me and has blocked the.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

total scammers

total scammers. Husband got sucked in and now can't access facebook or ebay because someone else changed his password. Goodness only know what else. Bank blocked them, and told us to keep an eye on any attempts to take more than 1p off us.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam Website - AVOID

This is a scam website. I tried to pay for parking at Southampton Docks just now. I got a notification about the £39.99 per deduction. Had to block my card immediately. Avoid these people at all costs.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Beware!@@

I was trying to verify my identity as a director for companies house. I somehow got transferred to this site via a bar code reader. They said to ser ip they would take 1p fine just checked my account and they took 39.99 the following day to access a site I dont want. No way of getting in touch reliably and will have to go to the bank to block

9 August 2025
Unprompted review
Rated 1 out of 5 stars

I can only concur with what has been…

I can only concur with what has been said before by people.. this 'Company' linked themselves to an NHS app I was using for the first time!...it was for purchasing accessories, so entered my credit card details..I am now £39.99 lighter, even though I contacted them, AND received an email saying they had stopped payment!....

31 July 2025
Unprompted review
Rated 1 out of 5 stars

Complete scam

I was subscribed to this company without knowing it, it was whilst ordering food online.
I'd never heard of them and it was a scam.
Their unsubscribe link only gets error messages. I've had to get my bank involved.
Quite awful.

7 August 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scumbags

Absolute scumbags
Charged me 39.99 . I wasn't even aware I was signing up to it.
Can't even unsubscribe from them as it says my email address isnt recognised. Luckily my bank flagged it as fraud but I am unsure if they are going to attempt to take any more money from me.

3 August 2025
Unprompted review
Rated 1 out of 5 stars

I would rate this Company less than 1…

I would rate this Company less than 1 star. My card provider asked me if I had meant to take out a subscription of £39.99 to them. Of course I hadn’t. The card company fortunately had blocked the payment but I had to go to their site to cancel my “subscription “.
I was tricked into subscribing when I thought I was downloading gmail. They are professional scammers

24 July 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam - beware

This is a scam - please avoid! I also was downloading a parking app and the next thing I knew I had joined this nonsense for £39.99 a month. I rang my bank straight away to block the payment, they said they know about Smooth-Hub. It is a scam - beware!!!!

4 August 2025
Unprompted review
Rated 1 out of 5 stars

I first found out via an email from…

I first found out via an email from Smooth-Hub after registering on a US amateur radio website, totally unrelated. They stated that there was a monthly subscription of £39 after 3 days. Checking my account they have already taken 1 penny from my credit card.
My bank has cancelled my current card and sending a new one.

4 August 2025
Unprompted review

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