Smooth Hub Reviews 96

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with unexpected payments and subscriptions that appeared without their clear consent. Customers frequently reported that a small initial charge, often 1p, was followed by a larger, recurring charge of around £39.99, which they had not intended to incur. This often happened when trying to use other apps or websites, leading to confusion and frustration. Reviewers also found it difficult to unsubscribe or cancel these subscriptions, with some noting that their email addresses were not recognized by the service, making it impossible to manage their accounts. Many had to cancel their debit or credit cards and involve their banks to prevent further unexpected charges.

What people talk about most

Payment

Reviewers mention negative feedback about payment. Many customers report being charged £39.99 after an... See more

Subscription

Customers consistently express strong dissatisfaction with their subscription experiences. Many report being... See more

Website

Users describe negative interactions with websites, often reporting that they were tricked into subscriptions... See more

Price

People report negative experiences with price, often describing charges as a "robbery" or "scam." Many... See more

Application

Clients share negative opinions on app experiences, often reporting that they were scammed or unknowingly... See more

Based on these reviews

Rated 1 out of 5 stars

SCAM!!! Inadvertently subscribed when trying to set up a yopmail email account. Took 1p from my bank then next day attempted to get £39.99. My bank contacted me about a potential fraud - but it mean... See more

Rated 1 out of 5 stars

People, be vigilant! My bank has told me that this fraud is rife, particularly in the last few weeks - including another merchant, Allhourcare.com. I've been advised that, although they've now blocked... See more

Rated 1 out of 5 stars

Scam !!!!! when trying to install a firestick on smart TV. Same experience as other posters here asking for £39.99. Notifications from bank of dodgy payment and follow up calls from fraudsters. Can... See more

Rated 1 out of 5 stars

On downloading an app, was encouraged to approve a £0 transaction, which was actually £0.01 I then noticed £39.99 disappearing from my account. Luckily HSBC caught it and put a hold on the card.... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

96 reviews

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Rated 1 out of 5 stars

Same as lots of others

Same as lots of others. I tried to install the Ringo app to park in Derry. After I had given my card details and authorised 1p there was no option to input the car reg so something wasn’t right and there was no app installed. Today I see they have processed £39.99 payment which is pending. I have contacted my bank and they have blocked the payment.

21 August 2025
Unprompted review
Rated 1 out of 5 stars

Not just Smooth-hub!!!

People, be vigilant! My bank has told me that this fraud is rife, particularly in the last few weeks - including another merchant, Allhourcare.com. I've been advised that, although they've now blocked the merchant on my account (and issued a new card), my details may have been passed to other bogus merchants - so keep looking for rogue transactions on your accounts. In my case, the money was taken through my Google wallet after putting through a 1p test transaction when trying to instal a parking app.

24 August 2025
Unprompted review
Rated 1 out of 5 stars

I was trying to join Morrisons and…

I was trying to join Morrisons and found that I'd subscribed to this and because I didn't realise it wasn't to do with what I'd intended so I actually put in my bank details and joined then when I continued I realise this was something else completely, they initiated a £0.01 subscription withdrawal which was pending in my nationwide account, then two days later they tried to take £39.99 their subscription for 28 days, but nationwide blocked their payment and now issued me with a new card, they may be scammers, watch and beware! For smooth hub dirty tricks, I'm not the only person, there's no smoke without fire.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam! Similar to others - trying to download a parking app. This site popped up in 1st window with continue button. Took 0.01p as a pending payment - i realised it didn't seem right then today attempted to collect £39.99 from my account. Luckily TSB blocked the payment and contacted me to confirm if I had made the payment. They have declined the payment and also blocked the site from using my Google pay account. New card has been issued.

23 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam on snettisham beach!!

Scam on snettisham beach!!! Parking meter had a qr code to scan to pay parking fee. Luckily my credit card company intercepted the transaction and blocked any further attempts to extract money from my account. I have heard this is a common scam on parking meters nationwide. Beware

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I was trying to join Morrisons and found that I'd subscribed to this and because I didn't realise it wasn't to do with what I'd intended so I actually put in my bank details and joined then when I continued I realise this was something else completely. Not knowing what they were upto I went straight to my bank Reported it and cancelled my card. I have to await a new card but worth it to put my mind at rest.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

The same thing happened to me as every…

The same thing happened to me as every other reviewer has already said. Was downloading an app when Smooth Hub popped up and even though I cancelled it a penny then £39.99 was taken from my card. Have had to cancel my card and be issued with a new one second time in a month due to another scam. Must say Barclays have been fantastic very professional and helpful. Well done to them. Stay well clear of Smooth Hub.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

This 1 star is for a minus 1

This 1 star is for a minus 1 ! Trying to set up an uber app and inadvertently clicked on what I thought was a continue button for the app. But it was for this they obviously had a tiny advert in the uber app. Took 1 pence from my account and my bank contacted me. I had to block my card. And even then they were trying to take £39.99 from my account. How is this within the law ? Totally Unacceptable

17 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam !!!!

Scam !!!!! when trying to install a firestick on smart TV. Same experience as other posters here asking for £39.99. Notifications from bank of dodgy payment and follow up calls from fraudsters.
Cancelled my credit card pronto.
Beware!! Total fraud attempt.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam link disguised as continue button

They had a large "continue" button in their very small advertisement box which I mistook for the "continue" button when setting up my qr scanner app. Only 1p taken but luckily I realised what had happened and had my bank put a stop on any future payments.

18 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! Inadvertently subscribed when trying to set up a yopmail email account. Took 1p from my bank then next day attempted to get £39.99. My bank contacted me about a potential fraud - but it meant cancelling my debit card. Beware they seem to hijack genuine websites - with this many scams, how are they still operating?!?!?

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I was trying to download Ringo app for parking. But gave up trying.

I saw a payment for 1p and £39.99 on my credit card.

I had been joined to this scam company with no consent to take above monies.

I had to get the bank to sort out this mess!

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam!

Scam!! Luckily my bank rejected payments but had to then call bank and go through process to place block on company making further claims.

16 August 2025
Unprompted review
Rated 1 out of 5 stars

This is absolutely a scam

This is absolutely a scam, I was trying to renew my Microsoft subscription which you have to press a blue shield and up popped a blue shield that looked like the Microsoft one but it was this one pretending to be it. At first I didn't notice but Microsoft was still asking for payment, only smooth-hub.com had put through a payment of £0.01p appeared on my credit card and straight after a subscription payment of £39.99 which I had done unknowingly, I followed through where it had come from and yep the dreaded blue shield and realised what had happened. So then the mess of contacting my bank, change of card and waiting for the pending payment to go through before the bank could stop it. All very stressful.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scammed into a subscription I have no idea what for. Trying to set up an LG smart TV and told I had to prove I was over 18years old. Reported to Bank, as they have taken money already. Absolute fraud. Stressful mess.

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Reading all the reviews

Reading all the reviews, I have to agree, its a total scam! I have had to cancel my card and instigate a fraud alert with the bank! I don't even know where the initial 1p came from. But definitely saw the £39.99 they tried to, in essence, steal from me. And Banks must be aware of this scam by now as the bank notified me of the transaction being potential fraud.

14 August 2025
Unprompted review
Rated 1 out of 5 stars

I have never subscribed to or known…

I have never subscribed to or known this Company. My bank alerted me and blocked a payment for £39.99. I have received an email from this company saying I have unsubscribed when I have never contacted or known of them. My card is now blocked, thankfully. There is no telephone number for this company. I have sent them an email requesting one so my fraud department can contact them. We will see. Avoid

14 August 2025
Unprompted review

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