Smokingcats Reviews 141

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Perfect selection of products. With each (the ones I've purchased anyway) have ALL been very great quality. This is my 3rd order with them and I haven't been dissapointed yet. In fact, it's th... See more

Rated 5 out of 5 stars

The prices are very affordable. the service was awesome they answered me within minutes. I got points immediately and used them right away. free shipping with tracking. Ways to earn free items. whats... See more

Rated 5 out of 5 stars

I chose to have my first piece shipped priority USPS, And even though it was packaged very well and had fragile stickers all over the box, it was delivered broken. However, after sending pictures and... See more

Rated 5 out of 5 stars

A friend of mine purchased a bong from SmokingCats (the adorable pink one covered with flowers) and the moment i laid eyes on it, i fell in love but i thought it would be way too expensive for me. whe... See more

Company details

  1. Herb Shop

Written by the company

Unique Designs Bongs Dabs Vaporizer Glass Hand Pipes Hookah Accessories , Fast & Discreet Delivery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

141 reviews

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Rated 5 out of 5 stars

Love smoking cats

Love smoking cats, no more eyes on me in the convenience stores to buy an oil burner and they have a great selection and fast shipping and good customer service!

19 October 2023
Unprompted review
Rated 4 out of 5 stars

Easy to use website

Easy to use website, clear pictures and information on products. Communication through emails is prompt. The only reason it didn't get 5 stars was due to shipping time. Seems to be "shipped" by next day or so but still takes 5 days to get to you.

19 October 2023
Unprompted review
Rated 5 out of 5 stars

One stop shop

They have everything i need. Great prices, fast n discreet shipping. Answered all my questions and concerns. Pretty awesome that they have have a rewards program. My one stop shop.

14 August 2023
Unprompted review
Rated 1 out of 5 stars

Op I have to say that I am very unhappy…

Op I have to say that I am very unhappy with the last products I have bought from smoking cats it was in the box but when I pulled the two things out one of them was crushed the whole bowl was crushed I paid $15 for two of them and if they don't help me out I'll have to call the better Business bureau on them but I'm hoping they will help me out and get back with me today cuz I'm not happy with $15 for one good pop

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Great Quality Items

Great quality items. I’ve placed multiple orders with this company, fast shipping, cheap prices! Will continue to use them for all my accessories.

9 September 2023
Unprompted review
Rated 5 out of 5 stars

Vibrant colors!

We love the colors of the items we ordered. Everything was a great price. We will definitely be ordering from SmokingCats again.

30 August 2023
Unprompted review
Rated 1 out of 5 stars

Only delivered 1/2 the order

order #SC8653 I ordered 2 packs of 3 burners each. So far only 1 3-pack has arrived. The e-mail in the main page is not working and is returned. I will deal with this on the credit card if I don't get immediate fulfillment of the complete order.

27 July 2023
Unprompted review
Smokingcats logo

Reply from Smokingcats

please check your Email, we will fix this problem for you.

Rated 1 out of 5 stars

Crappy merchandise, Crappy seller.

I made an order and it arrived on time but it was broken and of very poor quality. I contacted the seller and they said they'd reship my order. That was a month ago. I haven't received a thing. No merchandise, no other communication. Don't buy from this seller.then they said they shipped a replacement twice but I had an incomplete address. You had the right address the first time. Don't give me that. You guys are crooks.. face it

4 June 2023
Unprompted review
Smokingcats logo

Reply from Smokingcats

The Customer provided an incomplete address, including only the street number. Despite our efforts in sending two replacements, both were returned to us. Yet, the buyer continues to place the blame on us for these issues.

Rated 5 out of 5 stars

No fuss

No fuss, no muss! I placed my order and just a few days later my shipment arrived - perfectly and quick! Also, their website had everything I was looking for that I can't get where I live - with free shipping!! I'm in love!

15 June 2023
Unprompted review
Rated 1 out of 5 stars

This is the second time I've ordered…

This is the second time I've ordered from this company. Both times I received merchandise that was broken. Very disappointing. Secondly, this time they got my order wrong and sent me some stupid cat paw pipe instead of a glass bubbler. This cat paw pipe was a pathetic piece of trash compared to the bubbler I bought and then when I try to get in touch they make it impossible. I will never order from them again very unprofessional and all around bad company. They say they are American but I received my package and it was all Chinese newspapers inside for the stuffing. Very very very unhappy with my experience.

9 May 2023
Unprompted review
Smokingcats logo

Reply from Smokingcats

Adam, hailing from Canada, greetings from our American company based in Houston, Texas. The shipping label clearly indicates our location, and we believe in the eco-friendly practice of using recycled newspapers for packaging. It's our small way of contributing to environmental conservation. Rest assured, our contact information, including address, phone number, and email, is prominently displayed on the front page, offering multiple avenues for you to reach out to us for any replacements, should you need to.

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