I have been using Smokescanada for a while now, and have never experienced any problems with the ordering, and delivery (via couriers) has only been delayed once. That was when a major snow event ha... See more
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Team has been great!
Team has been great, answering all questions/concerns! Great customer service and pricing bundles
The service is authentic and quick
The service is authentic and quick. Best one I would say. Great variety of Smokes
There are chances that you may receive the back end of a product lot whose quality has been compromised; and this by their own admission. (documented)
I have purchased and ordered from Smokescanada.com 8 times over the past year and I am in their VIP tier. My orders are for about 10 cartons consistently. Usually no issues. My last order of of the $348.54 for 10 cartons arrived stale, and dry with in some cases up to 1/4 of the tobacco missing from the cigarettes. Compounding this was the packages were coming apart for lack of glue I'm guessing. Obviously a defective lot. I contacted their support team and spent two sessions with them amounting to about an hour. Their offer of resolution was to offer me 2 free cartons on my next order. They assured me that they had a new shipment come in and that it should not happen again, but if it did they would help. So by their own admission it is a gamble.
i smoke Canadian Premium Original, that Smokescanada.com sells for $37.99 per carton. They are a good smoke up until now. The 10 cartons I have now are of no use, and I am looking for another store with more integrity and accountability; somewhere where its not a gamble to lay down my hard earned money.
Just order elsewhere
Every single time I have ordered something has been wrong... generally the shipping, but something EVERY TIME. There is so many competitors online, go with one of them instead. They also pay $5 credit for good reviews, so don't trust any of the reviews...
Great Customer Serivce
Great service and deliveries by Canada Post arrive normally within 4 to 5 working days.
Best find on quality and customer…
Best find on quality and customer service !
Still the best company!!
Still the best company!!! Best prices, quality, customer service and speedy delivery!!!! Thanks again guys!!!
Great product definitely recommend
Great product definitely recommend
SmokesCanada has the best selection!
SmokesCanada has a full line of products to choose from as well as an awesome support team. When you order they are there to help with any questions you may have.
SmokesCanada gets to work on your order immediately and it is shipped, on the same day, plus your package arrives on or before the delivery date, as well as being wrapped discreetly and securely. Even through the disruption of the postal service, Smokescanada made sure you got your order.
EXCELLENCE
The staff are always so helpful, they answer the chats within minites. KUDOS TO THEM.
SmokesCanada rocks!!
Easy transaction to purchase, great quality if smokes and the price is decent.
Orders always show up
Good shipping orders always show up on time great customer support
Nice service
Your number one Choice
Always great helpful staff quality products at great prices with amazing fast delivery!
very good quality product price point…
very good quality product price point is excellent and customer service is five star ordered threw postal strike and they made sure i still received my product
Really good service
Excellent service and most of the brands I've tried so far have been quite good. Shipping is always quick and communication is helpful and fast!
Long time customer
I have been dealing with Smoke's Canada for several months now and they have great customer service and staff with good and timely communication, no waiting for day's on end for a response, it's a great company to do business with.
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