Smallflower Reviews 1,038

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I wish I had read the other views first. My order was mistakenly sent to the billing address instead of the shipping address. Even though I PAID FOR PACKAGE PROTECTION, they refuse to send a replaceme... See more

Rated 1 out of 5 stars

Received broken product. Requested replacement cap so product would stop leaking. Advised they can't if I want to return I could and REC new bottle. Condescending cust service and too much trouble wit... See more

Rated 5 out of 5 stars

PRODUCT: "small flower willow tea" is great. I have used it since trying it in Germany in 1975, for urination problems caused by taking allergy meds. Now, I have Benign Hypertrophic Prostatitis (o... See more

Rated 1 out of 5 stars

Placed an order Wednesday, March 21, 2018 @ Noon. It is Saturday, March 24, 2018 & order still has not arrived. Called Customer Service @ Smallflower & they stated shipping had been delayed due to we... See more

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2.2

Poor

TrustScore 2 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Just found this sight

I am so pleased that I have found a website to buy Santa Maria Novella potpourri, hard to find and I love it so much. They are fast shippers and the whole order was quick. Will be back for sure.

25 August 2016
Unprompted review
Rated 5 out of 5 stars

My #1 soap connection

Without Smallflower I would be lost.
My only contact for my very favorite soap Speick.
Once upon a time I could only get it in Germany.
This company is very easy to work with.
No complaints

25 August 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was very pleased with the service, excellent product and excellent delivery service.

24 August 2016
Unprompted review
Rated 5 out of 5 stars

Excellent product but above all SUPERB Customer Service!

The products I purchase were priced fairly and arrived quickly. they were shipped in a container packed safely to prevent damage. What was really astounding about Smallflower though is the customer service that I received. I had a failed mobile order that I continued on my computer, unknown to me was that both orders had gone through, though I had only received a single confirmation from PayPal and Smallflower's automated email response system. A couple days later though I received a call from a representative asking me if I had meant to place 2 order or not. This was mind blowing that a person was actually paying attention to the orders let alone taking the time to ensure the accuracy. Smallflower could have accepted my second order without a second thought, happy to expand their profit margin, but I was treated and absolutely delighted with this excellent customer service. I will definitely shop Smallflower again because service like this is a quality that deserves my loyalty.

24 August 2016
Unprompted review
Rated 5 out of 5 stars

Superior Products

I recently purchased (for the 2nd time) a powder underarm deodorant called "Life Stinks." Not an anti-Perspirant (it contains NO aluminum chlorhydrate) it has a very light scent of cedar. It comes with a shaker and one sprinkles it on the hands and then pats it into the underarm. It is a gentle and very effective product, prevents odor, AND actually keeps you dry and comfortable. I have very sensitive skin, and this type of product is perfect for me. It is very comfortable and causes no irritation. AND, it's all natural with no irritating chemicals.

24 August 2016
Unprompted review
Rated 5 out of 5 stars

Shopping smallflower

I love trying interesting products, so smallflower.com is a great place to shop. I was able to buy Like This, the fragrance by Tilda Swinton. Lovely experience, lovely products.

23 August 2016
Unprompted review
Rated 4 out of 5 stars

Great Service but...

The item I purchased arrived as scheduled, but the item itself was humongous and the website did not make that clear at all!

23 August 2016
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I definitely recommended Smallflower! I was looking for a long time for a product, and they had it! Very quick shipment, there was a sample to the scent I bought, which was nice, too.

20 August 2016
Unprompted review
Rated 5 out of 5 stars

Thanks for accurate prompt service.

Never had to order my homeopathic remedies direct before. But now I live in an area where I can't get them. Your service was accurate and prompt.

Thanks

19 August 2016
Unprompted review

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